10/10 Excellent
HYEONMI
Travelled with family
27 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I I think the greatest strength of this hotel is that all the staff do their best for the customers until the end.
The spacious rooms, cleanliness, and stylish remodeling are already mentioned in many reviews. It was really great.
I booked a full board for meals, but I only enjoyed breakfast, so I don't have much to say about the food. It wasn't very diverse, but it was sufficient for breakfast, and both Western and Japanese food were good. (However, the French toast was not as good as other hotels, but the cappuccino was good.)
I have stayed at more than 10 hotels in Fukuoka, but the staff here were particularly friendly. When I checked out, I asked a staff to call to cancel a restaurant reservation and he helped me.
Also, when I picked up my luggage from the storage for hours and got into an Uber, two staffs came out to help me carry my luggage, so I didn't have to carry my heavy luggage.
I really remember how they continued to work hard for their customers even after check-out. I definitely want to visit again next time.
HYEONMI
Stayed 1 night in Aug 2024