Great staff and amazing pool and pool side bar open in the afternoon-evening only. Hotel has nice family restaurant with reasonable prices and great food. Breakfast is not included in the price of the room. Walking distance to the shops and restaurants, Rainforest Caffe is next door. Right on the beach.
Unfortunately rooms are in poor condition, need renos badly but also not clean, filthy bathrooms and bedsheets not changed after previous guests!! When reception sees reservations made on Expedia the worst rooms are assigned. Ours was above entrance roof with huge noisy AC units and restaurant vents blowing hot air right into our window, could not really use the balcony at all and there was weird smell. If you book through online travel sites check your room first before moving all your luggage in. Little convenience store advertised in the hotel description was always closed, there were no activities for the kids, not even a movie. Games room and little arcade room was open so at least something fun for the kids. Also despite great beach there are no swimming signs almost everywhere in Galveston and water quality is very poor. So recommend Swimming only in the pool which is really great at this hotel.