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Hyatt Place Garden City

3.0 star property

Photo gallery for Hyatt Place Garden City

Exterior
Lobby sitting area
Lobby
Exterior
Buffet

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
5 North Ave, Garden City, NY, 11530
  • Roosevelt Field Mall
    ‪16 min walk‬
  • Hofstra University
    ‪5 min drive‬
  • Nassau Veterans Memorial Coliseum
    ‪5 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (1 King Bed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (1 King Bed)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed (High floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed (High floor)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Room, 1 King Bed, Accessible (Shower)

Room, 1 King Bed, Accessible (Shower)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception

Hampton Inn Garden City Long Island

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, (1195)
The price is AU$554
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Hampton Inn Garden City Long Island

About the area

Garden City

Located in Garden City, Hyatt Place Garden City is in the entertainment district, within a 5-minute drive of Roosevelt Field Mall and The Space at Westbury. .This hotel is 2 mi (3.3 km) from Hofstra University and 2.4 mi (3.8 km) from Cradle of Aviation Museum.

What's nearby

  • Roosevelt Field Mall - 16 min walk - 1.4 km
  • Cradle of Aviation Museum - 4 min drive - 3.9 km
  • Long Island Children's Museum - 4 min drive - 4.0 km
  • Hofstra University - 5 min drive - 3.3 km
  • Nassau Veterans Memorial Coliseum - 5 min drive - 5.2 km

Getting around

  • Carle Place Station - 14 min walk
  • John F. Kennedy Intl. Airport (JFK) - 30 min drive

Restaurants

  • ‪Dining District - ‬18 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪The Little Beet - ‬18 min walk
  • ‪Jamba - ‬18 min walk
  • ‪Wendy's - ‬4 min walk

About this property

Hyatt Place Garden City

Hotel with free breakfast, near Roosevelt Field Mall
Hyatt Place Garden City offers 122 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Garden City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 122 air-conditioned rooms featuring refrigerators and MP3 docking stations. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served between 6:30 AM and 9:00 AM on weekdays.
Hyatt Place Garden City has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (84 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Garden City Hyatt Place
Hyatt Place Garden City
Hyatt Place Hotel Garden City
Hyatt Place Garden City Hotel Garden City
Hyatt Place Garden City Hotel
Hyatt Place Garden City Hotel
Hyatt Place Garden City Garden City
Hyatt Place Garden City Hotel Garden City

Hyatt Place Garden City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 640 out of 1129 reviews
Rating 8 - Good. 292 out of 1129 reviews
Rating 6 - Okay. 97 out of 1129 reviews
Rating 4 - Poor. 50 out of 1129 reviews
Rating 2 - Terrible. 50 out of 1129 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay!
Stayed 2 nights in Dec 2024

2/10 Terrible

John

Travelled with family
Disliked: Staff & service, room comfort
Appalling experience
The hotel is conveniently located, but it was very worn out and in need of repair. The heater blew out cold air. The lobby and area for breakfast was freezing…people were eating breakfast in their winter coats! The absolute worst hotel experience of my life (and I have travelled quite a bit) happened on the morning of check out. We were there for my father’s funeral. We went down to the Antarctic lobby to grab some breakfast to bring back to the room. When we got back up, the key didn’t work. I went down to the desk and it was reprogrammed Back up and still doesn’t work. Back down and given a new key-still doesn’t work. Back down (now frantic) as we are supposed to be leaving for the funeral. Told the maintenance man will be in at 10. It is now 8 AM and we are supposed to be leaving. Desk attendant came up with the master key-still didn’t work I suggested calling the Fire Department to knock in the door. My father is about to be buried with military honors and his oldest son is going to miss it. What if I was having a heart attack in there. I could not believe what was happening. The desk clerk finally returned with someone on the phone who walked her through how to get the lock opened. Needless to say. We were late for the funeral. Embarrassing. Just a ridiculous situation and unforgivable! Appalling that they can’t get into your room in an emergency! I will never return here. I did call the manager and received a refund for one night
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Who says a chain hotel can't be welcoming
Our family of 3 and dog stayed over Christmas night and everything was perfect--amazingly friendly and professional staff, great room, superb breakfast and delicious coffee served with halfnhalf--not little creamers. As I told the wonderful staff, we will be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Yolonda

Stayed 1 night in Dec 2024

4/10 Poor

Meagan

Stayed 1 night in Dec 2024

10/10 Excellent

haurltz

Liked: Amenities
Nice and clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicolaus

Stayed 1 night in Dec 2024

10/10 Excellent

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Before this stay, this had been one of my favorite hotels in the area. It still has nice rooms, friendly front desk staff, a good-looking lobby, and fairly tasty breakfast. However, the imposition of a parking fee (on Long Island, where parking abounds) is one of the most tone-deaf business decisions that Hyatt could have made. It was extremely unpleasant to start my stay having to try to connect to a Texas-based app that was literally impossible to use without a smart phone -- even when I tap tap tapped my way to the site on my flip phone, it wouldn't let me type in my credit card information. The front desk clerk said she also feels bad for the guests who have to go out in bad weather to ascertain the license plate of a rental car. This cash grab just comes across as an example of corporate greed and has made me re-think whether I want to stay here. There are plenty of other great options in the area as well. On another note, this hotel is not great in cold weather. The lobby was freezing, and there seemed to be some kind of leak down my window that I assume was caused by the cold weather -- the window got wet on the inside, and there was a whole puddle on top of the heater by the window.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly & rooms were spacious & very clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi it was fine- Excellent shower and room amenities. Front desk rarely had anyone there it was hard to find help. Also they charged $100 and locked up my card for many days and I did not use any services- this was annoying. Also why don’t you include parking with the room??? That is very onorous in a location where everyone has to have a car:
Stayed 1 night in Dec 2024

4/10 Poor

Alice

Disliked: Cleanliness, property conditions & facilities
VERY BAD ROOM, NO PRIVACY, SOUND FRO OTHER ROOM.THIS HOTEL IS NOT QUALIFIES FOR HYATT TAG.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alfonso

Stayed 2 nights in Nov 2024

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took 20 minutes to get in the room keys kept not working also tiles broken in bathroom heat not working to good 1 elevator working also the over book there hotel and had to pay for parking
Stayed 1 night in Dec 2024

10/10 Excellent

Marsha

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

6/10 Okay

Raymond

Travelled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Stayed 4 nights in Dec 2024

10/10 Excellent

Stephanie, Stamford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Yanntay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Property looks and feels a little bit old already. However, still maintain good condition.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice large clean room. Great full breakfast with real scrambled eggs and bacon. Only negative is one elevator wa out of service. The same elevator was out of service when I last stayed in August.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Don’t like Newark.
Stayed 4 nights in Nov 2024

8/10 Good

Allan

Liked: Cleanliness, amenities
Location
Stayed 1 night in Dec 2024

2/10 Terrible

Sakina

Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Travelled with family
Liked: Property conditions & facilities
Convenient location Clean rooms and bedding *friendly staff Enjoyed the breakfast Easy online reservation and checkout
Stayed 1 night in Nov 2024