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Silvretta Parkhotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Silvretta Parkhotel

Front of property - evening/night
Hiking
Reception
2 restaurants, lunch served
Family Room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast included
  • Parking available
  • Spa

Explore the area

Map
Landstrasse 190, Klosters-Serneus, GR, 7250
  • Klosters-Madrisa Gondola
    3 min drive
  • Silvretta Parkhotel Restaurant
    1 min walk
  • Klosters Platz Station
    6 min walk
  • St. Moritz (SMV-Samedan)
    63 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room

  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

About the area

Klosters-Serneus

With a stay at Silvretta Parkhotel, you'll be centrally located in Klosters-Serneus, within a 15-minute drive of Davos Klosters and Klosters Church. .This family-friendly hotel is 0.3 mi (0.5 km) from Ski Lift Klosters - Gotschnagrat and 0.3 mi (0.5 km) from Klosters-Gotschnagrat Gondola.

What's nearby

  • Klosters-Madrisa Gondola - 3 min drive
  • Lake Davos - 8 min drive
  • Davos Skiing Ressort - 10 min drive
  • Davos Congress Centre - 11 min drive
  • Davos Klosters - 12 min drive

Getting around

  • Klosters Platz Station - 6 min walk
  • Zurich Airport (ZRH) - 114 min drive

Restaurants

  • ‪Al Capone Klosters - ‬2 min walk
  • ‪Kanonen Bar - ‬3 min drive
  • ‪Kaffee Klatsch Easy - ‬4 min walk
  • ‪Casa Antica - ‬4 min walk
  • ‪Bär's Bistro - ‬1 min walk

About this property

Silvretta Parkhotel

Family-friendly ski hotel with a full-service spa
Silvretta Parkhotel offers 84 accommodations with minibars and safes. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Klosters-Serneus hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Beauty & Wellness has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 84 guestrooms featuring minibars and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). You'll be on the slopes in no time with the ski shuttle (surcharge).
Grab a bite at Stübli, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10 AM.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Klosters-Serneus? This hotel has 2583 square feet (240 square meters) of space consisting of conference space and 4 meeting rooms. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7:30 AM and 10 AM.
Stübli - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Piano Bar - This piano bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 10 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Off-site parking available (CHF 18 per night)
  • Free return train station shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:30 AM–10 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Stübli
  • Piano Bar

Things to do

  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Bowling alley
  • Cross-country skiing
  • Downhill skiing
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snowboarding
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club (surcharge)
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tennis lessons
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space (2583 square feet)
  • Meeting rooms - 4

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between April 07 and May 29.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 65.0 per day
Cribs (infant beds) are available for CHF 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 10 per day (in/out privileges)
  • Nearby parking fee: CHF 18 per night
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CHF 50 (subject to availability)
  • Crib (infant bed) fee: CHF 10.0 per night
  • Rollaway bed fee: CHF 65.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Silvretta Parkhotel Hotel Klosters-Serneus
Silvretta Parkhotel Klosters-Serneus
Silvretta Parkhotel Hotel
Silvretta Parkhotel
Silvretta Parkhotel Hotel
Silvretta Parkhotel Klosters-Serneus
Silvretta Parkhotel Hotel Klosters-Serneus

Silvretta Parkhotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 40 reviews" "
Rating 8 - Good. 19 out of 40 reviews" "
Rating 6 - Okay. 7 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 0 out of 40 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

David

Stayed 10 nights in Dec 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and beautiful location right next to a rushing stream. Clearly an older weathered property but everything in good working order. The street passing in front was completely dug up but no one working on it during our stay. Immediately adjacent to a great walking/biking path following the rushing stream into an Alpine valley with massive mountains on either side. Easy walk into the small town.
Stayed 1 night in Jun 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service
Lovely hotel in a great location. Rooms spa just. Overall very clean and well run. Staff are very friendly. Only complaint, 20chf charge per night to use secure parking which was not notified beforehand.
Stayed 2 nights in Jun 2023

8/10 Good

Ciaran

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Welcoming
Lovely hotel staff, very welcoming and accomodating. Good location and cosy hotel.
Stayed 7 nights in Mar 2023

10/10 Excellent

Suchada, APO AE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for snowboarding. Very close to the cable cars!
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klosters is a lovely little town and the hotel is centrally located. We were disappointed on our arrival that there was no car parking available at the hotel and no one to help us and it was snowing heavily. "Parking Available" is advertised on hotels.com however it is not free outside the hotel and not listed until the fine print. Likewise it is listed this hotel offers a kids club- and not until the fine print is it explained there is (a huge cost). Breakfast buffet is good- children's ski school and lift also close.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Ok hotel but dated
The hotel has good facilities but needs renovation. Close to ski lift, 5mins walk. Breakfast was ok.
Stayed 2 nights in Mar 2018

6/10 Okay

ed, salisbury, uk

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good location but expensive
Helpful staff, good location and facilities but rooms are not what i would expect for a 4* hotel with a 4* price
Stayed 5 nights in Feb 2018

6/10 Okay

Richard, London, UK

Liked: Staff & service
Disliked: Property conditions & facilities
Room was not really four-star quality
The Silvretta has several points in its favour - the staff are lovely, the location is very convenient, and the food and drink were consistently good. But we were disappointed in the quality of our room, which was small and poorly laid out; the furniture and decoration were cheap-looking and dated. We found unsightly dangling electricity cables, wardrobe doors that couldn't be opened without them hitting the bed, a collapsing shower curtain, and on occasion an unpleasant smell from the sink drain. Klosters is a very expensive place to stay, and these things - minor issues in themselves - made us feel we weren't getting good value for money. I wouldn't rule out staying at the Silvretta again, but only if I could find a deal that involved paying three-star prices, rather than four-star prices.

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, gutes Restaurant und tolles Frühstück
Stayed 2 nights in Mar 2024

8/10 Good

Marcel

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jederzeit gerne wieder.
Stayed 1 night in Dec 2023

8/10 Good

Murat

Stayed 1 night in Jul 2023

8/10 Good

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

René

Stayed 1 night in May 2022

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alp-style hotel with a modern-room twist.
Great alp-style hotel with a modern twist on the rooms. Perfectly located by the river in the village on a 5-minute walk from the ski cable car. Also just next to the cross-country skiing trail. Top-class breakfast with a designated omelette cook (and perhaps the most perfectly fried bacon I have ever had). They are also equipped with a nice spa including swimmingpool, jacuzzi and sauna. Parking included.
Stayed 3 nights in Mar 2022

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Alles sehr gut. Tagsüber erheblicher Lärm durch eine Grossbaustelle direkt hinter dem Hotel.
Stayed 2 nights in Aug 2021

10/10 Excellent

Bruno

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel and excellent service
Stayed 3 nights in Mar 2021

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020