With a stay at Comfort Suites Gatlinburg Downtown-Convention Center, you'll be centrally located in Gatlinburg, just a 5-minute walk from Gatlinburg Convention Center and 14 minutes by foot from Ripley's Aquarium of the Smokies. .This hotel is 0.3 mi (0.6 km) from SkyPark and 0.4 mi (0.6 km) from Gatlinburg Space Needle.
What's nearby
Gatlinburg Convention Center - 5 min walk - 0.5 km
SkyPark - 7 min walk - 0.6 km
Gatlinburg Space Needle - 7 min walk - 0.6 km
Ripley's Aquarium of the Smokies - 14 min walk - 1.2 km
Anakeesta - 14 min walk - 1.2 km
Getting around
McGhee Tyson Airport (TYS) - 76 min drive
Restaurants
Ole Smoky Distillery - 8 min walk
Sugarlands Distilling Co. - 7 min walk
Loco Burro Fresh Mex Cantina - 8 min walk
Pancake Pantry - 11 min walk
Donut Friar - 11 min walk
About this property
Comfort Suites Gatlinburg Downtown-Convention Center
Hotel with free breakfast, a short walk to SkyPark
Comfort Suites Gatlinburg Downtown-Convention Center offers 89 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.
This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.
Recreational amenities at the hotel include an indoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 89 air-conditioned rooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with shower/tub combinations are provided.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and ski storage. Additional amenities at this hotel include a fireplace in the lobby, a banquet hall, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Comfort Suites Gatlinburg Downtown-Convention Center. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a computer station, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
Free covered self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free buffet breakfast available daily 7:00 AM to 10:00 AM
Coffee and tea in common areas
Snack bar/deli
Things to do
Indoor pool
Ski storage
TV in common areas
Family friendly
Free cot
In-room microwave
Indoor pool
Laundry facilities
Mini-fridge
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (weekly)
Business services
Computer station
Outdoors
In the mountains
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
We should mention
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg
Comfort Suites Gatlinburg Downtown-Convention Center Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 478 out of 652 reviews
10 - Excellent
478
Rating 8 - Good. 125 out of 652 reviews
8 - Good
125
Rating 6 - Okay. 26 out of 652 reviews
6 - Okay
26
Rating 4 - Poor. 8 out of 652 reviews
4 - Poor
8
Rating 2 - Terrible. 15 out of 652 reviews
2 - Terrible
15
9.8/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
Jennifer
Travelled with family, Travelled with family and small children
Great location, the strip is within walkable distance. Wish the breakfast had more options but the young man that was over the breakfast was so pleasant, friendly, and kept the food stocked!
The stay was perfect. However, the breakfast was not.
Crystal
Stayed 1 night in Nov 2024
8/10 Good
Jeanne
Travelled with family
17 Jan 2025
Beautiful modern property. Comfortable bed and pillows. The bathroom shower walls had soap/shampoo on them. A little elbow grease may have taken the black off the bottom shower pan. The lack of a night table next to the bed is unfortunate.
It was very nice and it was very clean. Though the man at check out /check-in was very low-key bearly spoke and was very subdued. We think he was listening to his earbuds. And basically did the motions to check us in.
Denise-Bill
Stayed 1 night in Jan 2025
10/10 Excellent
Anthony
9 Jan 2025
Anthony
Stayed 4 nights in Jan 2025
6/10 Okay
Charles
Travelled with partner
9 Jan 2025
Liked: Cleanliness, staff & service, amenities
For a new building, there were surprising issues. One of two elevators was out our entire stay. TV services were supposedly down part of the time, but we did not watch TV. Parking is problematic because the lots have been over-packed with small spaces that would not meet code in other states. A big truck or SUV in a spot can actually block everyone in the lot from coming/going (this happened a couple of times). We picked this place because of EV charging in the listing. That worked but there was an overpriced fee for charging (slow charging at a price higher than market rate for fast DC charging), and the staff did not regulate the two charger spots, so they often had gas cars parked in them when the lot was full. Lastly, I know this is Tennessee, but we did not appreciate that the lobby breakfast area had Fox News blasting the whole time we were there. Please let the guests who want MAGA propaganda watch it in their rooms and allow us a respite from that annoyance in common areas. Staff was lovely. Breakfast was what you would expect. Main town area is a bit of a walk, but nothing bad. Travel in groups if you are out past dark, as we saw bears around the property multiple times.
The hotel offered a great price, and the rooms were spacious and appeared new, which was a plus. However, we did notice that the walls were thin, making it challenging to get a good night's sleep due to the sounds of water running through the pipes. Additionally, some noise from guests above us was a bit disruptive, even after we raised the issue with the front desk. On a positive note, the complimentary breakfast was a nice value, although the lobby area could benefit from more regular upkeep throughout the day to create a more inviting atmosphere. Overall, our stay could have been even better with a few improvements.
Everything was awesome. My only complaint is the parking lot is so tight if you have a large suv I would not park in the lot. We ended up parking in the random lot across the drive with no issues.