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MainStay Suites Gatlinburg Downtown Area

2.5 star property

Photo gallery for MainStay Suites Gatlinburg Downtown Area

Blackout curtains, iron/ironing board, free WiFi, bed sheets
Exterior
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Pool
  • Parking included
  • Air conditioning

Explore the area

Map
803 E Parkway, Gatlinburg, TN, 37738
  • Anakeesta
    ‪3 min drive‬
  • Ripley's Aquarium of the Smokies
    ‪4 min drive‬
  • Gatlinburg Convention Center
    ‪5 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Larger Room)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking (Larger Room)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Deluxe Room, 2 Queen Beds, Non Smoking (Private Balcony)

The Wander Hotel, a Ramada by Wyndham

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, (1048)
The price is AU$241
for 1 room
includes taxes & fees
24 Apr - 25 Apr
The Wander Hotel, a Ramada by Wyndham

About the area

Gatlinburg

With a stay at MainStay Suites Gatlinburg Downtown Area in Gatlinburg, you'll be within a 5-minute drive of Ripley's Aquarium of the Smokies and Anakeesta. .This hotel is 2.1 mi (3.4 km) from Great Smoky Mountains National Park and 9.6 mi (15.4 km) from Island at Pigeon Forge.

What's nearby

  • Anakeesta - 3 min drive - 2.2 km
  • Ripley's Aquarium of the Smokies - 4 min drive - 2.2 km
  • SkyPark - 4 min drive - 2.7 km
  • Gatlinburg Convention Center - 5 min drive - 2.9 km
  • Wild Bear Falls Indoor Water Park - 7 min drive - 5.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬4 min drive
  • ‪Tennessee Cider Company - ‬4 min drive
  • ‪Anakeesta Smokehouse - ‬5 min drive
  • ‪Subway - ‬3 min drive
  • ‪Ole Red - ‬3 min drive

About this property

MainStay Suites Gatlinburg Downtown Area

Hotel with free parking, near Ripley's Aquarium of the Smokies
MainStay Suites Gatlinburg Downtown Area offers 116 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized refrigerators/freezers, microwaves, and dishwashers. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 116 guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. Flat-screen televisions with premium TV channels are provided, while complimentary wireless internet access keeps you connected. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of MainStay Suites Gatlinburg Downtown Area.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg

MainStay Suites Gatlinburg Downtown Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 142 out of 215 reviews
Rating 8 - Good. 40 out of 215 reviews
Rating 6 - Okay. 13 out of 215 reviews
Rating 4 - Poor. 5 out of 215 reviews
Rating 2 - Terrible. 15 out of 215 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice hotel experience! The facilities were clean and newer. The hotel staff was kind and helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Amie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the friendliness of the staff!! They were excellent and the rooms were clean and comfortable
Stayed 2 nights in Jan 2025

10/10 Excellent

elda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruben

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good for the price
Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

DAVID DANIEL

Stayed 8 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Pamela

Stayed 2 nights in Dec 2024

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was amazing, super clean with everything that you need, I will definitely come back!
Stayed 1 night in Dec 2024

8/10 Good

Karen

Travelled with family
Liked: Property conditions & facilities
It was ok. The sofa bed is terrible!
Stayed 4 nights in Dec 2024

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Cynthia

Stayed 1 night in Dec 2024

6/10 Okay

John

Travelled with group
Liked: Cleanliness, staff & service
Foot Traffic
We stayed on the 3rd floor. Between 12 midnight and 2:30 am the family above us had a child running around and Helda heavy foot stomping across the floor. Minimal sleep with a long drive the next day. Not enjoyable at all.
Stayed 1 night in Dec 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 2 nights in Nov 2024

10/10 Excellent

Donna

Travelled with family
Great Stay @ Mainstay
Staff amazing very clean & accommodating & great location & give 5 stars & suggest everyone to visit
Stayed 3 nights in Nov 2024

10/10 Excellent

Sai Krishnakant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Liked: Amenities
Great room
Stayed 2 nights in Nov 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024