With a stay at Microtel Inn & Suites by Wyndham Gatlinburg in Gatlinburg (Downtown Gatlinburg), you'll be steps from Gatlinburg Convention Center and Gatlinburg Space Needle. .This hotel is 0.5 mi (0.8 km) from Great Smoky Mountains National Park and 0.5 mi (0.9 km) from Ripley's Aquarium of the Smokies.
What's nearby
Gatlinburg Convention Center - 1 min walk - 0.1 km
Gatlinburg Space Needle - 2 min walk - 0.2 km
SkyPark - 3 min walk - 0.3 km
Ripley's Aquarium of the Smokies - 11 min walk - 0.9 km
Anakeesta - 11 min walk - 1.0 km
Getting around
McGhee Tyson Airport (TYS) - 70 min drive
Restaurants
Ole Smoky Distillery - 3 min walk
Sugarlands Distilling Co. - 3 min walk
Loco Burro Fresh Mex Cantina - 5 min walk
Crawdaddy's Restaurant & Bar - 3 min walk
Smith & Son Corner Kitchen - 2 min walk
About this property
Microtel Inn & Suites by Wyndham Gatlinburg
Hotel with 10 restaurants, steps from Gatlinburg Convention Center
Microtel Inn & Suites by Wyndham Gatlinburg offers 86 accommodations with hair dryers and irons/ironing boards. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Make yourself at home in one of the 86 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Grab a bite to eat at one of the hotel's many dining establishments, which include 10 restaurants and 4 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Microtel Inn & Suites by Wyndham Gatlinburg has 10 restaurants serving breakfast only.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Food and drink
Free continental breakfast available daily 6:30 AM to 9:30 AM
10 restaurants
4 bars/lounges
4 coffee shops/cafes
Coffee and tea in common areas
Things to do
TV in common areas
Family friendly
Cot (surcharge)
In-room refrigerator
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Vending machine
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Room amenities
Bedroom
Bedsheets provided
Cot (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch TV with premium cable channels
Food and drink
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 6.0 per stay
Payment types
Important information
Optional extras
Early check-in fee: USD 25 (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: USD 6.0 per stay
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
Property is also known as
Microtel Inn Gatlinburg
Microtel Inn Wyndham Gatlinburg
Microtel Inn Wyndham Hotel Gatlinburg
Microtel Inn Wyndham Gatlinburg Hotel
Microtel Hotel Gatlinburg
Gatlinburg Microtel
Microtel Gatlinburg
Microtel Inn Gatlinburg Hotel Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel
Microtel Inn & Suites by Wyndham Gatlinburg Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We reserved a double queen according to Hotels.com wording, but got a one queen bed very small room. I was told website was wrong. The motel could use some updating and upgrading.
Krystal
Stayed 4 nights in Dec 2024
8/10 Good
Alex C
Travelled with family
2 Jan 2025
Liked: Cleanliness, staff & service
The lady at the front desk was always pleasant and helpful. The cleaning staff did a great job. It did not smell bad and was always clean. It’s an older property and doesn’t seem to have been renovated so there is wear and tear. It is not luxurious by any means. The breakfast area is small and gets congested during high season but if you want to be in the middle of all of the downtown Gatlinburg attractions, you can’t beat this location. It definitely saves you from fighting the traffic and finding/paying for parking.
They wouldn’t let us check in early because they said they still had to clean the room. We waited around all day and finally at 4 we were able to enter the room. There was human hair all over the floors, floors were sticky, human hair and BLOOD in the bed. the shower had pink and black mold growing in the grout and the toilet was very obviously not wiped down at the least. I swear that there was a 2-way mirror right behind the bed when I tested it. I have stayed in motels that were questionable but this was the most disgusting experience. We asked for new sheets and the staff, eating pizza were annoyed and only gave us two fitted sheets instead of actual sheets and pillow cases. When we told them about the room they said, “okay sorry”. We decided to check out immediately and go to another hotel. They wouldn’t give us a receipt or any papers to let us know that we were officially checked out. No refund or accommodations offered whatsoever. Btw, the breakfast is a joke. It’s stale cereal(no milk) and off brand breakfast sweets from a gas station.
Rachel
Stayed 1 night in Dec 2024
6/10 Okay
Sandra
Travelled with family
28 Dec 2024
Disliked: Staff & service
Liked the location and convenience of parking. Desk employees were not helpful or engaging. Rarely looked up from phones, etc. when entering hotel or walking by front desk. Room floors, microwave, refrigerator and bathrooms could have been cleaner. There was food left in the microwave from a previous guest, cabinet that appliances were on was broken and leaning on one side. Smoke alarm in one room was hanging from the ceiling. Shower rod in one bathroom was incorrectly installed and shower curtain would not close, causing floor to be soaked each use.
I was in Awe of the price and location of this room! We were there for an event at the convention center and it’s conveniently located right across the street. And easily able to walk downtown.
Not a bad little spot close to the strip in Gatlinburg. If you’re just looking for a cheap spot to stay a few days in walking distance. People at the front desk are pretty rude but over all I’d give it a 3.
Jason
Stayed 2 nights in Dec 2024
8/10 Good
marissa
16 Dec 2024
marissa
Stayed 2 nights in Nov 2024
6/10 Okay
Marino
Travelled with partner
15 Dec 2024
Perfectly situated. Can walk anywhere in Gatlinburg. Photos of the room do not seem to be recent. Very dated
This review is not so much about the property as it is about Expedia. Terrible customer service. The double room we booked was not what we were given. The second room was in bad shape. The bathtub was black on the bottom. Used soap on the floor.