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Quality Inn & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)
Exterior
Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Laundry
    Laundry

Explore the area

Map
401 Hemlock Street, Gatlinburg, TN, 37738
  • Historic Ogle Log Cabin
    9 min walk
  • Traffic Light #3
    9 min walk
  • Anakeesta
    12 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    67 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Super 8 by Wyndham Downtown Gatlinburg at Convention Center
Pool
Breakfast included
Pet-friendly
Parking included
3.6 out of 5, Good, (457)
The price is AU$718
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Super 8 by Wyndham Downtown Gatlinburg at Convention Center

About the area

Gatlinburg

Located in Gatlinburg, Quality Inn & Suites is in a national park, a 4-minute walk from Hillbilly Golf and 7 minutes by foot from Ripley's Davy Crockett Mini Golf. .This hotel is 0.4 mi (0.7 km) from Herbert Holt Park and 0.7 mi (1.1 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Anakeesta - 12 min walk - 1.0 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.1 km
  • SkyPark - 19 min walk - 1.7 km
  • Gatlinburg Space Needle - 3 min drive - 1.8 km
  • Gatlinburg Convention Center - 3 min drive - 1.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 67 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬13 min walk
  • ‪Tennessee Cider Company - ‬14 min walk
  • ‪Subway - ‬13 min walk
  • ‪Ole Red - ‬10 min walk
  • ‪Pancake Pantry - ‬15 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, a quick walk to Hillbilly Golf
Quality Inn & Suites offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 86 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary continental breakfast is included.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 31 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 336 out of 1006 reviews" "
Rating 8 - Good. 319 out of 1006 reviews" "
Rating 6 - Okay. 178 out of 1006 reviews" "
Rating 4 - Poor. 100 out of 1006 reviews" "
Rating 2 - Terrible. 73 out of 1006 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Misty

Stayed 2 nights in Aug 2024

8/10 Good

Michael A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

dabrittnay

Stayed 2 nights in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

shaileshkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had two reservations. One for showing up early that Expedia had the date wrong and I was charged as no cancellation was available. The guy at the desk was helpful but said he could not do anything with Expedia having the wrong date. So was charged almost $200 for a one night stay at a dump. Also, choose a pet friendly to only find out that is an extra charge upon checkin. Will not use Expedia again
Stayed 1 night in Jul 2024

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place definitely shows it signs of age. Cracked paint on the walls in the rooms, rusty balcony railing, drains that do not work, ac units that smell, mattresses that feel like bricks, room cleaning with towels and linen only every three days.
Stayed 4 nights in Jul 2024

8/10 Good

Haylea

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Good place
it was good, within walking distance to the strip. Rooms were good the AC didn’t keep the room cold but it was good.
Stayed 4 nights in Jul 2024

4/10 Poor

Rosemaryie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is an older man in the front desk at nighttime by the name of Jimmy. He was very disrespectful towards me and i believe the PO that took report, just because I ask him what to do when a bear breaks into your car. Just to let u know we did not have any food in it! His answer was very inappropriate and he was also very nasty.
Stayed 5 nights in Jul 2024

4/10 Poor

Rosemaryie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties was not clean, it’s very dirty. Sheets and towels they need to be changed. One of the attendance or receptionist at night time call Mr. Jimmy was very disrespectful to me And I believe the police officer, cause we had to call for a bear breaking into the back of my truck In which no food except for water and tools was there. The balcony of the place was extremely dirty. The tubs were not clean correctly. The only two person that were very nice in there was a young black man called Shevon and a lady Bena.
Stayed 2 nights in Jul 2024

10/10 Excellent

Missy, Marshall

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel close to everything and we really enjoyed our stay. The price was great! The pool was clean an they allowed pets for a very reasonable cost, unlike most who charge a large fee. We will stay whenever we vosit again.
Stayed 2 nights in Jul 2024

4/10 Poor

samuel

Liked: Staff & service
Disliked: Property conditions & facilities
staff was nice location was good, smell was off and there were roaches but the staff changrd the room.
Stayed 2 nights in Jul 2024

6/10 Okay

Hobert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok for the money
Clean room but hotel definitely needs some updating
Stayed 1 night in Jul 2024

2/10 Terrible

Earline, Charlotte

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Whitney

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay and the place being pet friendly made it even better. The room was extremely clean and staff was friendly. Definitely will be going back and staying.
Stayed 2 nights in Jul 2024

6/10 Okay

Christina

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The breakfast wasn’t the best. Since pets are allowed, the floors in the rooms should be mopped before the next guests arrive. Everything else was good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for shopping and food
Stayed 3 nights in Jul 2024

6/10 Okay

Scott

Stayed 3 nights in Jul 2024

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and I wish I could have stayed longer
Stayed 3 nights in Jul 2024

2/10 Terrible

Joanna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!!
It was very dirty, the rooms are extremely old, there was many bugs and dirt.
Stayed 3 nights in Jul 2024

2/10 Terrible

Abhinandan

Stayed 2 nights in Jul 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful. Proper was clean and safe!! Will definitely stay again!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Deborah

Stayed 1 night in Jul 2024