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 Gatlinburg •1 Room
 Gatlinburg • 1 Room
Book online or call 1800 781 504 Phone Number

SureStay Plus Hotel by Best Western Gatlinburg

2.5 out of 5.0
218 Ski Mountain Road, Gatlinburg, TN 1800 781 504
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Room type Options Nightly price Book
Photo of room
Suite, 1 King Bed, Balcony, River View (with Sofabed)
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
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Standard Room, 2 Queen Beds, Balcony, River View
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
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Photo of room
Suite, 2 Queen Beds, Balcony, River View (with Sofabed)
2 Queen Beds
Room sleeps 6 guests
(up to 5 children)
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Photo of room
Standard Room, 1 King Bed, Accessible, Balcony
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Suite, 1 King Bed, Accessible, Balcony (with Sofabed)
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Standard Room, 1 King Bed, Balcony, River View
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Riverfront Gatlinburg hotel in Downtown Gatlinburg with free breakfast

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Business centre
24-hour front desk

Located in Gatlinburg (Downtown Gatlinburg), SureStay Plus Hotel by Best Western Gatlinburg is within a 15-minute walk of Gatlinburg Space Needle and SkyPark. This hotel is 1 mi (1.6 km) from Ripley's Aquarium of the Smokies and 2.8 mi (4.5 km) from Ober Gatlinburg Ski Resort and Amusement Park.

Make yourself at home in one of the 52 air-conditioned rooms featuring microwaves and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.

A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.

Languages spoken

  • English

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SureStay Plus Hotel by Best Western Gatlinburg

218 Ski Mountain Road, Gatlinburg, TN 37738

Hotel Amenities

Hotel Amenities

  • Lift
  • Total number of rooms - 52
  • Number of floors - 7
  • Coffee/tea in common areas
  • Television in common areas
  • Free breakfast
  • 24-hour front desk
  • Business centre
  • Internet access in public areas - high speed
  • Outdoor seasonal pool
  • Designated smoking areas
  • Free WiFi
  • Number of outdoor pools - 1
  • Designated smoking areas (fines apply)
  • Parking (limited spaces)
  • Free self parking
  • Daily
  • Pool sunloungers
  • Free continental breakfast
  • Vending machine
  • Off-street parking

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Languages spoken

  • English
  • Hindi

Parking

Free self parking , Parking (limited spaces)

Room Amenities

SureStay Plus Hotel by Best Western Gatlinburg offers 52 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. 44-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations. This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.

  • Air conditioning
  • Television
  • Alarm clock
  • Coffee/tea maker
  • Phone
  • Free local calls
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • Balcony
  • Desk
  • High-speed internet access
  • Microwave
  • Wireless internet access
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • TV size 44
  • TV size (measurement) inch
  • LED TV
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Housekeeping on request
  • Laptop-friendly workspace
  • Mini-fridge
  • Braille signage
  • Closed-captioned TV
  • Lever door handles
  • Change of towels: Every number of days 2
  • Change of bed sheets (on request)
  • Desk chair

Where to Eat

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Nearby Things to do

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

No rollaway/extra beds available

No cots (infant beds) available

Debit cards not accepted

Staffed front desk

Credit card pre-authorisation

Property is cleaned with disinfectant

Staff wear personal protective equipment

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitisation practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Hotel Names

  • Family America Gatlinburg
  • Family Inns
  • Family Inns America Gatlinburg
  • Travelodge Inn Gatlinburg River
  • Travelodge Inn River
  • Travelodge Gatlinburg River
  • Travelodge River
  • SureStay Plus Hotel Best Western Gatlinburg
  • SureStay Plus Best Western Gatlinburg
  • Surestay Plus By Gatlinburg
  • SureStay Plus Hotel by Best Western Gatlinburg Hotel
  • SureStay Plus Hotel by Best Western Gatlinburg Gatlinburg
  • SureStay Plus Hotel by Best Western Gatlinburg Hotel Gatlinburg

We should mention

The seasonal pool will be open from May to September.

Pool access available from 8:00 AM to 10:00 PM.

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