Hotel Des Alpes

3.0 star property

Photo gallery for Hotel Des Alpes

Terrace/patio
Front of property - evening/night
Junior Suite, Patio (Maisonette)
Coffee service
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
14 Rue Des Alpes, Geneva, 1201
  • Mont Blanc Bridge
    ‪8 min walk‬
  • Rue du Rhône
    ‪9 min walk‬
  • City Center Shopping Area
    ‪9 min walk‬
  • Geneva (GVA-Cointrin Intl.)
    ‪19 min drive‬

Room options

Standard Double Room, 1 Queen Bed, Connecting Rooms

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room, 2 Single Beds, Connecting Rooms

  • 16 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, Patio (Maisonette)

  • City view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About the area

Geneva

With a stay at Hotel Des Alpes, you'll be centrally located in Geneva, within a 5-minute drive of Jet d'Eau Fountain and United Nations European Headquarters. .This hotel is 3.4 mi (5.5 km) from Palexpo and 4.8 mi (7.7 km) from CERN.

What's nearby

  • Rue du Rhône - 9 min walk
  • City Center Shopping Area - 9 min walk
  • Centre International de Conferences Geneve - 17 min walk
  • Jet d'Eau Fountain - 20 min walk
  • United Nations European Headquarters - 3 min drive

Getting around

  • Geneva (ZHT-Geneva Railway Station) - 3 min walk
  • Cornavin Tram Stop - 3 min walk
  • Geneva International Airport (GVA) - 19 min drive

Restaurants

  • ‪Restaurant Au Parfum, de Beyrouth - ‬1 min walk
  • ‪Restaurant AL.Amir - ‬1 min walk
  • ‪Häagen-Dazs - ‬1 min walk
  • ‪Saj Eat - ‬1 min walk
  • ‪Au Petit Chalet - ‬1 min walk

About this property

Hotel Des Alpes

Hotel with a 24-hour fitness center, near Jet d'Eau Fountain
Hotel Des Alpes offers 28 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number CHE/111.782.382

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Alpes Geneva
Alpes Geneva
Hotel Des Alpes Hotel
Hotel Des Alpes Geneva
Hotel Des Alpes Hotel Geneva

Hotel Des Alpes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 215 out of 524 reviews
Rating 8 - Good. 211 out of 524 reviews
Rating 6 - Okay. 72 out of 524 reviews
Rating 4 - Poor. 16 out of 524 reviews
Rating 2 - Terrible. 10 out of 524 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

ria

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely vibes, triple room was great
Stayed 3 nights in Nov 2024

4/10 Poor

Ayad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the beds and shower
Loved the room just as pictured we stayed on a triple room. It was extremely clean, shower was great, beds extremely comfortable
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Okay, not as expected
Location was decent and fairly walkable with lots of restaurants to eat around. Our bed was dirty from the luggage cloth and had to be cleaned again but no one was available and no other rooms available so we had to move to their sister hotel across the street at Magnolia. Customer service was decent, but much better at the other property and the room was more spacious over there too although Hotel Des Alpes rooms did look a little more modern. It's a small hotel, and it was okay but it was very inconvenient. Wouldn't stay here again, photos looked much better than it was.
Stayed 2 nights in Sep 2024

8/10 Good

OSMOND

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Arranged and confirmed with the Front desk the night before a late checkout 1pm instead of 12noon. 12:15p the front desk call to say checkout was at 12:00 noon. I told him that we had arranged a late checkout, was told it was impossible. We were already packing so we rushed to get out. When we got down to check out the clerk said if we wanted to, we could go back up to the room until 1pm.
Stayed 2 nights in Sep 2024

6/10 Okay

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff was very nice. Rooms were a lot smaller than they looked on website
Stayed 1 night in Aug 2024

8/10 Good

Beniamina, Warwick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller rooms, yet compact. Lovely staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel des Alpes is a good choice for a short stay (1-2 nights). It’s small and in a very busy location, so it’s not a luxuriant option. But, for convenience to transportation (train & bus), central location for walking the city, and reasonable cost in an expensive city/country, it’s perfect.
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location from the train. Loved the amenities in the lobby and it was very clean with comfortable beds and pillows.
Stayed 1 night in Sep 2024

10/10 Excellent

John, Millboro

Stayed 1 night in Sep 2024

10/10 Excellent

Nikka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for local and long distance rail stop. Several restaurants within a few blocks as well as numerous small stores. Only downside is the mild traffic street might get a siren going by once or twice a day so I suggest getting a room higher up or non street facing. Otherwise a good stay.
Stayed 3 nights in Sep 2024

8/10 Good

byung ho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient location for transportstion, shopping, and tour.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Basic hotel, needs updating.
Room was a reasonable size but needed updating/repair eg laminate around the sink was broken, marks on the walls etc. Poor soundproofing with a lot of noise from inside the hotel. Limited breakfast options but ok. Handy for train station. Expensive for the quality (although everywhere in Geneva is expensive).
Stayed 1 night in Sep 2024

10/10 Excellent

Naomi, Shoreline

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for transportation, dining, shopping, etc. The facility and the room were clean. The staff was friendly and efficient. We enjoyed the stay very much. Thank you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michele

Stayed 1 night in Jul 2024

6/10 Okay

Younglo

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to train and bus, walking distance to the waterfront.
Stayed 1 night in Jul 2024

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Air conditioner rattled so loud that we barely slept. Great location & staff were very nice.
Stayed 1 night in Jul 2024

6/10 Okay

theo

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Deblina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Aleksandra

Travelled with family
Liked: Cleanliness, staff & service
Great location, very close to the train station and a 10 min walk to the old town. The room was quiet, everything in the room worked well. Free water and coffee available in the lobby 24/7. The only downside was the tiny size of the room- 3 adults had to take turns opening our suitcases. Breakfast at 15 CHF was okay.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Stayed 2 nights in Jul 2024

8/10 Good

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I’d have to say is that the bathroom smelled like sewage every time we left the room and came back. It was like it needed to air out or something, and then it was fine. Otherwise, everything was great!
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024