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Citadines Connect Georgetown Penang

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Connect Georgetown Penang

Garden
Exterior
Reception
Premium bedding, down duvets, pillow-top beds, in-room safe
Interior entrance

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Outdoor space
    Outdoor space
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
No. 202 Lebuh Noordin, George Town, Penang, 10300
  • KOMTAR
    2 min walk
  • 1st Avenue Mall
    3 min walk
  • Penang Times Square
    5 min walk
  • Penang (PEN-Penang Intl.)
    26 min drive

Room options

View all photos for 2 Bedroom Deluxe Loft at Block B

2 Bedroom Deluxe Loft at Block B | Living area

2 Bedroom Deluxe Loft at Block B

  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Studio

Executive Studio

Executive Studio

  • 26 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds

  • 26 sq m
  • Studio
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Deluxe Twin at Block B

Studio Deluxe Twin at Block B

Studio Deluxe Twin at Block B

  • 21 sq m
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Deluxe at Block B

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Deluxe at Block B

  • 23 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Single Beds, No Windows

Studio, 2 Single Beds, No Windows

Studio, 2 Single Beds, No Windows

  • 23 sq m
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Studio

Classic Studio | Private kitchenette

Classic Studio

  • 36 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Double at Block B

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room Double at Block B

  • 29 sq m
  • Studio
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

  • 26 sq m
  • Studio
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the area

George Town

A stay at Citadines Connect Georgetown Penang places you in the heart of George Town, just a 2-minute walk from KOMTAR and within a 5-minute drive of Swettenham Pier Cruise Terminal. .This aparthotel is 1.8 mi (3 km) from Gurney Drive and 3 mi (4.8 km) from Gurney Plaza.
View more Aparthotels in George TownOpens in a new window

What's nearby

  • KOMTAR - 2 min walk - 0.3 km
  • 1st Avenue Mall - 3 min walk - 0.3 km
  • Penang Times Square - 5 min walk - 0.4 km
  • Swettenham Pier Cruise Terminal - 3 min drive - 2.6 km
  • Gurney Drive - 3 min drive - 3.0 km

Getting around

  • Penang Sentral - 26 min drive
  • Penang Intl. Airport (PEN) - 26 min drive

Restaurants

  • Starbright Coffee
  • ‪Matcho Cafe - ‬2 min walk
  • ‪Lobby Lounge - ‬3 min walk
  • ‪Four Leaves Bakery - ‬3 min walk
  • ‪Kirin Sushi 麟。日式料理 - ‬2 min walk

About this property

Citadines Connect Georgetown Penang

Aparthotel with a fitness center, steps from KOMTAR
Citadines Connect Georgetown Penang offers 143 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with satellite channels. Bathrooms include showers, bidets, and complimentary toiletries.

This George Town aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 143 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Enjoy recreational amenities such as an outdoor pool and a fitness center.
Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Limited parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free Wi-Fi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Free off-site parking within 66 ft

Family friendly

  • Children stay for free (see details)

Food and drink

  • Water dispenser

Dining

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: MYR 35 for adults and MYR 19.50 for children

Bedrooms

  • Premium bedding
  • Down duvet
  • Bed sheets provided
  • Pillow-top mattress

Bathrooms

  • Shower
  • Hairdryer
  • Bidet
  • Towels provided
  • Free toiletries

Entertainment

  • 50-inch smart TV with satellite service

Outdoor areas

  • Japanese garden
  • Garden
  • Outdoor furniture

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • MYR 500 per accommodation per night
  • 2 total (up to 10 kg per pet)
  • Food and water bowls are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • 24-hour front desk

Location highlights

  • In the business district
  • In the city centre
  • Near outlet shopping

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Security system
  • Outdoor lighting

General

  • 143 rooms
  • 2 floors
  • 1 building
  • Built in 2022
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 500 per accommodation, per night
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 35 for adults and MYR 19.50 for children
  • Pet fee: MYR 500 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Citadines Connect Georgetown Penang Aparthotel
Citadines Connect Georgetown Penang George Town
Citadines Connect Georgetown Penang Aparthotel George Town

Citadines Connect Georgetown Penang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 43 reviews" "
Rating 8 - Good. 16 out of 43 reviews" "
Rating 6 - Okay. 5 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 2 out of 43 reviews" "

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heather Joy

Travelled with partner
Liked: Cleanliness, amenities
From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!
Stayed 11 nights in Nov 2024

10/10 Excellent

Serina

Travelled with group
Liked: Cleanliness, room comfort
very pleasant stay , will be back again
Stayed 3 nights in Aug 2024

10/10 Excellent

Triena

Liked: Cleanliness, room comfort
Excellent!
Starting with a warm welcome by staff on arrival and check-in, our stay was perfect. Location is convenient and within walking distance of local food, supermarket and shopping mall. The exquisite black and white tiles on the footpath along the entrance of the hotel are reminiscent of the heritage of Penang. . Tea and coffee are available free of charge in the lobby at all times. The room is spacious, well designed, and very clean with daily service. It is well lit for reading or putting on makeup! There is a long wall mirror — perfect for the ladies. Filtered drinking water is free flow.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Susanna

Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Adnan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Tang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We arrive around 2:30pm. The official check-in time is 3:00pm…. However, we cannot get in to the room until 3:25pm. As compared with other hotels, they always give me early check-in. It is very unreasonable and the receptionist cannot give me an apology ! I found them they even impolite and impatient! The pronunciation of the receptionists are very poor and you can’t hear what they say. But, the most important is that they think that their English is very excellent ! I said pardon and spoke slowly please, they show me a poker face ! Btw, the hardware of the hotel is excellent and new. Location is good and you can easily access to local food stall and shopping mall nearby. The surrounding environment is also perfect in GeorgeTown … Quiet, Beautiful and Clean. I think the hotel manager MUST re-train the receptionists or fire them ! Otherwise, they will spoil the reputation of the hotel !
Stayed 2 nights in Jul 2024

8/10 Good

Jahan Parvez

Stayed 2 nights in Jun 2024

10/10 Excellent

Ka

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Convenient location
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Jeffery

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Irene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall
Stayed 2 nights in Apr 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, room comfort
The staff were very friendly and approachable. The swimming pool and gym was dencent and clean. The only shortfall is complimentary bottles of water in the room.
Stayed 3 nights in Mar 2024

6/10 Okay

Carol

Liked: Cleanliness, amenities, property conditions & facilities
My only concerns were— no alarm clock in the room, hot water is somewhat cold for showering. Also there was no safe in the room so I put a sign on my door— do not disturb — so they don’t have to clean, but somebody opened my door while I was half asleep
Stayed 2 nights in Feb 2024

10/10 Excellent

Hui Mei Athelyna Jasmine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Good Location
I would have given it a 4 star if they had given us a king bed and 2 single beds as indicated during my booking 3 months ahead of check-in. We were given a King bed and a queen bed which is not appropriate for our family of 4 adults. Although they managed to separate the king bed into 2 single beds ( in the bigger master bedroom), the queen bed ( in a very small room) was still positioned next to a wall making it inconvenient for us ( 60plus yrs old ) to get out of bed safely. It was a inconvenience for the older parents. Location is very good as near to shopping malls and restaurants.
Stayed 3 nights in Dec 2023

8/10 Good

Jolene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I really love the location of the hotel, lots of famous eateries nearby. Room is very clean and well maintained. However, it can be very noisy in the evening till late, poor sound proofing. My bestie and I went for penang bridge marathon and couldn’t get a good nap before the run
Stayed 3 nights in Dec 2023

8/10 Good

Hanwen

Liked: Cleanliness, room comfort
环境挺好的，位置也方便楼下有很多吃的。但是有跳蚤……住的头两天没问题，第二天打扫过后，晚上睡一夜好几处被咬了。
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good value!
Great location within walking distance to lots of good food and shopping. The hotel has a charming vibe in line with the cultural heritage of the area yet modern in its amenities. Rooms were quite small but functional and clean. Main complaint was lack of soundproofing. Could clearly hear doors slamming and people talking along the corridor; not great for light sleepers
Stayed 4 nights in Aug 2023

6/10 Okay

CHANGYONG

Travelled with family
Liked: Cleanliness, property conditions & facilities
The check in was easy and fast. The staff was friendly and welcoming. Only thing to improve is to ensure to brief the guest on the facilities like where is the pools and gym and also the free coffee. We were not told of these until we went to found out. Location is quite awkward. A little off from the many good foods (Kimberley street and Penang street). But overall still reachable. The plus point is there is a good local biscuits shop around and a supermarket nearby. Hin Bus depot is also within walking distance. The lighting at the pool can be improve. Quite dark at night. The Aircon in the room was not really controllable. We tried to set it at 25°C but after awhile, it automatically jumps back to default setting. Overall renovation is modern and cozy. Gives a nice welcoming feeling at the lobby.
Stayed 3 nights in Aug 2023

8/10 Good

Wan Yuan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel room is clean. The hotel staff is friendly and helpful. Will consider again for next time.
Stayed 3 nights in May 2023

8/10 Good

Li Choo

Travelled with family
Liked: Cleanliness, room comfort
Very good stay!! will come back again!
very new hotel, free coffee at the lobby any time of the day.very clean and walking distance to many places. Only the aircon noise is a bit loud, maybe too powerful. Very good water pressure and PILLOWS were perfect!!!
Stayed 2 nights in May 2023

8/10 Good

Shi Hua

Liked: Cleanliness, amenities, property conditions & facilities
Soundproofing could be better. Toilet sewage might require some proper cleaning as water was stuck for quite some time after shower
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Friendly and helpful staff. Good ambience
Clean, beautiful hotel with modern facilities. Convenient and peaceful area of town. Love it. Add some fresh local blooms in the lobby will be more charming. Some staff can be more discreet and lower her volume when she speak.
Stayed 4 nights in Feb 2023

10/10 Excellent

Chi Chong, Singapore

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staffs are super friendly and very eager to help. The rooms are nice and modern, the location of the hotel is excellent. Looking forward to my future stay here!
Stayed 1 night in Feb 2023