Crystal Inn Hotel & Suites Great Falls

2.5 star property

Photo gallery for Crystal Inn Hotel & Suites Great Falls

Lobby
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Suite, 1 King Bed, Non Smoking, Jetted Tub
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym

Explore the area

Map
3701 31st St SW, Great Falls, MT, 59404
  • Four Season Arena
    ‪5 min drive‬
  • Holiday Village Mall
    ‪6 min drive‬
  • Montana ExpoPark
    ‪7 min drive‬
  • Great Falls, MT (GTF-Great Falls Intl.)
    ‪19 min walk‬

Room options

Standard Double Room, 2 Queen Beds, Non Smoking

  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Standard Double Room, 2 Queen Beds, Smoking

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

Executive Suite, 1 King Bed, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Great Falls

When you stay at Crystal Inn Hotel & Suites Great Falls in Great Falls, you'll be near the airport, within a 5-minute drive of Lucky Lil's Casino and Meadow Lark Country Club. .This hotel is 3.2 mi (5.1 km) from Gold Dust Casino and 3.5 mi (5.6 km) from Barrel O' Bucks Casino.

What's nearby

  • Four Season Arena - 5 min drive - 6.3 km
  • Holiday Village Mall - 6 min drive - 6.6 km
  • Great Falls Convention Center - 6 min drive - 6.8 km
  • Montana ExpoPark - 7 min drive - 7.0 km
  • C.M. Russell Museum Complex - 8 min drive - 8.5 km

Getting around

  • Great Falls, MT (GTF-Great Falls Intl.) - 2 min drive

Restaurants

  • ‪Town Pump - ‬2 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Frontier Inn - ‬6 min drive
  • ‪Aces Tavern - ‬5 min drive
  • ‪Ford's Drive In - ‬4 min drive

About this property

Crystal Inn Hotel & Suites Great Falls

Hotel in Great Falls with free breakfast and airport shuttle service
Crystal Inn Hotel & Suites Great Falls offers 86 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 86 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available on request).
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:30 AM to 1 AM on request
  • Limited on-site parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Crystal Great Falls
Crystal Inn Hotel Great Falls
Crystal & Suites Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel
Crystal Inn Hotel & Suites Great Falls Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel Great Falls

Crystal Inn Hotel & Suites Great Falls Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1006 reviews
Rating 8 - Good. 220 out of 1006 reviews
Rating 6 - Okay. 61 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was top-notch really enjoyed my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Chad

Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and transportation to the airport was convenient.
Stayed 1 night in Jan 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk Manager and staff were wonderful and very accommodating. Would not hesitate to stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Lori

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good experience: staff is great!
Stayed 1 night in Dec 2024

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like that it’s very close to a few nice convenience stores
Stayed 1 night in Dec 2024

10/10 Excellent

corrine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second hotel we checked into during our trip. And was absolutely amazing the girl at check in was nice helpful and very professional. Room is Clean and spacious Quite.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Stayed 1 night in Dec 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff makes us feel like we’re at home
Stayed 4 nights in Dec 2024

10/10 Excellent

Tiffany

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a perfect location off the freeway for a quick nights sleep before we drove to Canada the following day. It was clean quiet and the front desk employee was so kind.
Stayed 1 night in Oct 2024

10/10 Excellent

Talon

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24hr pool
Stayed 1 night in Nov 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Ok , nothing special fits the bill for 1 night
Room was ok, bed is far too soft and caved in. The shower head in our room ,328 was a complete fail. I didn’t bother wasting my breath for a 1 night stay, needs attention/cleaning /replacement folks! The rest of the room was ok. The breakfast was your regular fair. Location is good for a quick get away to FWY. Just my honest take on the offerings.
Stayed 1 night in Dec 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place tonstay
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

6/10 Okay

Scotty, Browning

Travelled with family and small children
Liked: Staff & service
Staff
Stayed 2 nights in Dec 2024

2/10 Terrible

Taina

Travelled with family
Disliked: Staff & service
Front desk lady was rude n I never saw rules posted so she reprimanded us multiple visitors aren’t allowed. Oh and my husband couldn’t bring me and my 2 sleeping daughters food so we didn’t miss breakfast. Will never go back. She made it clear we weren’t welcome back too.
Stayed 1 night in Dec 2024

10/10 Excellent

Chelsey

Stayed 1 night in Nov 2024

2/10 Terrible

Susan, THE VILLAGES

Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, clean, friendly service
Stayed 1 night in Dec 2024

10/10 Excellent

E

Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Elevator kinda creepy
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were friendly and helpful and ALICE was very attentive at the breakfast buffet. Alice made our day with her quick responsiveness to queries and light conversation.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go back
Very nice. Clean and comfortable. Good breakfast extra nice staff.
Stayed 1 night in Nov 2024