Book Ghansyali hotels

The food options are limited, breakfast options are same everyday, also very few options.. Despite being a 5 star, it doesn’t feel like one. There is very little space in the property where you can sit and enjoy the surroundings. There are no views as such, there is steep hike to the Ganga. The Ganga Arti is nice. In the night since it’s so close to the road, you can hear trucks noise all night. Staff is polite but requests take forever to fulfil.

Overall very good experience

We did not get any room when we reached despite having a prepaid deluxe room, at reception we were told to enquire with hotels.com customer care. We had to wait in 30 minutes in rain at reception to discover that they will not able to provide any room. Customer care at hotels.com were communicating via chat, after waiting for 45 minutes in uncertainty i decided to look out for an option on my own. In short, very disappointed with these marketing tactics by hotels.com. Raised a request for refund.

We booked family grand room. However, we were given a room that was completely different from the photos of the room that is in description. While the room could fit 3 adults and was as big, the decor of the room resembled the rooms with earthly decor. This was initially disappointing. The room as per photos were all booked out. The management went above and beyond in service to make up for this change and after 3 nights we were given the room that is shown in photos. Having compared both rooms, we found the original room (earthly decor) was more practical with small kids as this room was completely flat and did not have any stairs. the rooms that are shown in photos has stairs. Also the original room (with earthly decor) had TV facing the bed which kids and us much referred. I would highly advise that whoever gets this earthly decor room as family grand room and while this may not be what you expected, this room may be better for what you need as a family.