Hotel Gravensteen

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Gravensteen

Staircase
Meeting facility
Standard Quadruple Room
Front of property
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Pet-friendly
  • Room service

Explore the area

Map
Jan Breydelstraat 35, Ghent, 9000
  • Gravensteen Castle
    2 min walk
  • Pampas Rodizio
    1 min walk
  • Gent-Dampoort Bus Station
    6 min drive
  • Kortrijk (KJK-Kortrijk-Wevelgem Intl.)
    46 min drive

Room options

Suite

  • 80.0 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Standard Double or Twin Room

  • 16.5 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Double or Twin Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Luxury Double Room

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Ghent

A stay at Hotel Gravensteen places you in the heart of Ghent, steps from Old Fish Market and Kraanlei. .This hotel is 0.1 mi (0.1 km) from Gravensteen Castle and 0.1 mi (0.1 km) from Great Butchers' Hall.

What's nearby

  • Gravensteen Castle - 2 min walk
  • Ghent Town Hall - 7 min walk
  • Belfry of Ghent - 7 min walk
  • Ghent Christmas Market - 8 min walk
  • Saint Bavo Cathedral - 9 min walk

Getting around

  • Wondelgem Station - 7 min drive
  • Brussels Airport (BRU) - 61 min drive

Restaurants

  • ‪Het Waterhuis aan de Bierkant - ‬3 min walk
  • ‪Korenlei Twee - ‬2 min walk
  • ‪Otomat - ‬2 min walk
  • ‪Bavet - ‬3 min walk
  • ‪'t Galgenhuisje - ‬3 min walk

About this property

Hotel Gravensteen

Ghent hotel in Ghent City Centre with a fitness center and a sauna
Hotel Gravensteen offers 49 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 49 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Ghent? This hotel has 43 square feet (4 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel Gravensteen has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 22 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 1 mi (EUR 15 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 19.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (43 square feet)
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Self parking fee: EUR 22 per night
  • Nearby parking fee: EUR 15 per day (3281 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Gravensteen
Gravensteen Ghent
Gravensteen Hotel
Hotel Gravensteen
Hotel Gravensteen Ghent
Gravensteen Hotel Ghent
Hotel Gravensteen Hotel
Hotel Gravensteen Ghent
Hotel Gravensteen Hotel Ghent

Hotel Gravensteen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 227 out of 588 reviews" "
Rating 8 - Good. 260 out of 588 reviews" "
Rating 6 - Okay. 72 out of 588 reviews" "
Rating 4 - Poor. 21 out of 588 reviews" "
Rating 2 - Terrible. 8 out of 588 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful 3 night stay at this hotel. Our room was clean, the bed comfortable and the views fantastic. All the staff were welcoming and helpful. We would not hesitate to stay here again and would highly recommend the hotel to others.
Stayed 3 nights in Aug 2024

6/10 Okay

Kyle

Travelled with group
Liked: Cleanliness
Good value for money. Conveniently located in historic area. Street-facing room was quite noisy given the hot night and need to open the windows. Staff were correct, though not particularly warm.
Stayed 1 night in Jul 2024

10/10 Excellent

Nuha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel was comfortable and catered for our needs. The family really enjoyed it. The prime location was ideal for the festivities. Reception staff were very helpful especially with parking
Stayed 1 night in Jul 2024

6/10 Okay

ADAM

Travelled with group
Liked: Staff & service
Nice hotel, staff was very nice. Parking was very confusing and you need to go through walking zone. We end up parking in parking lot
Stayed 1 night in Jun 2024

10/10 Excellent

John-James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our room had no air conditioning so we were melting.
Stayed 1 night in Jul 2024

10/10 Excellent

Tasha, Saint Augustine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a long stay. It was lovely! It’s a beautiful hotel and the staff was able to rise to any challenge. It’s in the perfect location across from the castle and abundant shopping, dining, drinking, museum, church, tower and canal tours and amazing chocolate. The breakfast was excellent and had many options.
Stayed 8 nights in Jun 2024

8/10 Good

Costa Dino

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Liked: Staff & service
I chose one of the cheaper rooms - facilities may be better in other categories. Lovely buiding, fab location and friendly staff. No air-con and it was warm. Very noisy outside with window open. Aircon was being installed when I was there and windows were measured for new sound proof fittings. So things may improve. I did have to make a complaint about something and staff dealt with it very well. Despite tram works, relatively easy to get to hotel from train station. Do check status but as of July 2024 it was T1 to Zuid, then change platform for T2 to Gravesteen
Stayed 7 nights in Jun 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo parcheggiato in un parcheggio sotterraneo a meno di 5 minuti di distanza. Vicinissimo al castello e a pochi minuti dalla zona con movida serale e dalle principali attrazioni turistiche. Camera spaziosa e raggiungibile con ascensore.
Stayed 1 night in Jun 2024

10/10 Excellent

Alexei

Stayed 2 nights in Jun 2024

10/10 Excellent

Shoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
middle of everything, very nicely decorated
Stayed 1 night in Jun 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location and lovely stay
Right next to the castle and old town. Clean and nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Stayed 1 night in Jun 2024

8/10 Good

Cherad

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing. Perfect for what we needed. Was a bit farther from the train but the trasport is super close. Staff was super helpful.
Stayed 3 nights in May 2024

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Perfect location. Easy parking 2 blocks away.
Stayed 2 nights in May 2024

8/10 Good

Stanley

Liked: Property conditions & facilities, room comfort
Depends on the room
At first we were put in a cupboard labelled room 11 which I didn't realise was above the smoking area until we went to bed. It stank. I am asthmatic and could not breathe. Above us were the party 'couple' who were literally up all night banging. I begged to be moved and was told no rooms left. I checked with a booking website and could book a room - a clean room, not smelly and no banging couple. After I begged and cried the member of staff finally relented and gave us a suite (room 44). It was stunning. Book that if you want a treat. It rescued our weekend away. The hotel is lovely as long as you get a good room. Breakfast was fabulous and the position is perfect - right in front of the castle. You need to book high up if you want to be away from the street noise and have a view.
Stayed 3 nights in May 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Abdurahman

Disliked: Staff & service, property conditions & facilities
The location is excellent, only issues is the Linen’s & Towel’s are really old and housekeeper leaves the dirty used towels & sheets & other things in the hallway almost all day long.
Stayed 3 nights in May 2024

6/10 Okay

Jean, Madison

Travelled with family
Liked: Staff & service
Nice view from our room but lack of air conditioning was painful.
Stayed 2 nights in May 2024

6/10 Okay

Frans

Travelled with family
Liked: Staff & service
Old hotel with steps in hallways. So not good for people with disabilities. Room was very warm and airco was making strange noises. Luckily we were able to open the windows to lower temperature. Staff was really nice. Arriving by car was a nightmare with the current Ghent traffic mess.
Stayed 4 nights in May 2024

10/10 Excellent

nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

ANGELICA, tukwila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have a very pleasant staying. Thank you.
Stayed 1 night in May 2024