Hope Harbour Hotel

3.0 star property

Photo gallery for Hope Harbour Hotel

Exterior
Exterior
2 Beds with Balcony
BBQ/picnic area
Desk, blackout curtains, iron/ironing board, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Bar
  • Pool
  • Free WiFi
  • Parking included

Explore the area

Map
11 John Lund Dr, Hope Island, QLD, 4212
  • Warner Bros. Movie World
    ‪11 min drive‬
  • Dreamworld
    ‪12 min drive‬
  • Sanctuary Cove Marina
    ‪12 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪53 min drive‬

Room options

2 Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

Marina Harbour View 2 Beds with Balcony

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Standard Room 2 Beds

  • 41.3 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Gold Coast

With a stay at Hope Harbour Hotel in Gold Coast (Hope Island), you'll be within a 15-minute drive of Warner Bros. Movie World and Dreamworld. .This golf hotel is 12.4 mi (20 km) from Cavill Avenue and 11.6 mi (18.6 km) from Surfers Paradise Beach.

What's nearby

  • Warner Bros. Movie World - 11 min drive - 11.0 km
  • Harbour Town - 12 min drive - 10.5 km
  • Dreamworld - 12 min drive - 11.2 km
  • Sanctuary Cove Marina - 12 min drive - 7.0 km
  • Wet'n'Wild Gold Coast - 13 min drive - 11.7 km

Getting around

  • Helensvale Station - 17 min drive
  • Coolangatta Airport (OOL) - 53 min drive

Restaurants

  • ‪The Godfather Pizza - ‬5 min drive
  • ‪Hope Island Taven - ‬3 min drive
  • ‪George's Paragon Seafood Restaurant - ‬12 min drive
  • ‪Degani - ‬3 min drive
  • ‪Paradise Point Bowls Club - ‬6 min drive

About this property

Hope Harbour Hotel

Riverfront hotel with 2 outdoor pools and a golf course
Hope Harbour Hotel offers 51 accommodations with irons/ironing boards and blackout drapes/curtains. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness center.
Make yourself at home in one of the 51 guestrooms. Bathrooms with bathtubs or showers are provided. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Practice your swing on the golf course or dip into one of the 2 outdoor swimming pools. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Hope Harbour Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Golf course

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Bathroom emergency pull cord
  • Lift
  • Lift door width (centimetres): 2500
  • Front entrance ramp
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 1194
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Private bathroom

Food and drink

  • Electric kettle

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Restaurant dining guide
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • Towels fee: AUD 8 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Hope Harbour Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 232 out of 794 reviews
Rating 8 - Good. 180 out of 794 reviews
Rating 6 - Okay. 132 out of 794 reviews
Rating 4 - Poor. 105 out of 794 reviews
Rating 2 - Terrible. 145 out of 794 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Debra

Disliked: Property conditions & facilities
Would not stay here again!
Stayed 1 night in Feb 2025

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty cutlery Dirty toilet lid On arrival just given room number and card No explanation how to get to it so we had to find it ourselves. Didnt want to sleep in a room that didnt look like anything had een done except make the bed. Didnt wanna sleep in it as to how unclean wverything else was
Stayed 1 night in Feb 2025

10/10 Excellent

Umit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and room conditions was excellent.
Stayed 1 night in Jan 2025

8/10 Good

Beccy

Travelled with family
Liked: Cleanliness
Great spot & nice rooms.
Stayed 1 night in Jan 2025

6/10 Okay

Leah

Travelled with family
We booked just one night here very last minute. The price was the best we found to suit our needs. The hotel is conveniently located near shops with everything you need. There is also a restaurant within the hotel, which we didn’t try. The room was fairly clean and comfortable and suited us as a family of four overnight (2 x queen beds). The view of the marina from the room was lovely. Overall however, the hotel appeared unkempt and structurally problematic. There were some renovations occurring at the pool, with the pool area looking a bit worse for wear. The lobby was unattended at times and there was a strong smell of mould throughout this section of the hotel. There was visible water damage and mould on a number of the ducted air conditioning vents. With some care and repairs, this could be a lovely place to stay.
Stayed 1 night in Jan 2025

2/10 Terrible

fatin

Travelled with family
Disliked: Staff & service, property conditions & facilities
thank you for you question service is under zero and not good
Stayed 3 nights in Dec 2024

10/10 Excellent

Beccy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff & location. Stayed with my 11 year old daughter & will definitely be back.
Stayed 1 night in Dec 2024

4/10 Poor

Melanie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No information given at reception. Had to ask directions to room and to parking. Walk from the lift to the room was a maze and long. Room was grubby. Basic things missing, like bath plug. Things advertised that were missing. Someone knocked on the door at 8:30pm talking about wifi. I have very young kids, we were asleep. Pool and facilities were shabby and lots of broken things. Restaurant food was poor, slow and overpriced. Only good thing was the man behind the bar and the wood fired pizza.
Stayed 2 nights in Dec 2024

10/10 Excellent

Caimen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service
Close to movie world , easy check in , good price , room very clean , building needs renovation but no deposit to put down and has all we need for one night . Would start there again
Stayed 1 night in Dec 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, quiet and everything was neat, would stay there again
Stayed 2 nights in Dec 2024

6/10 Okay

Jodie

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness needs to be addressed
Stayed 4 nights in Dec 2024

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very safe at the motel. The staff were welcoming. The food was good and very reasonable prices. I will definitely stay here again.
Stayed 2 nights in Dec 2024

4/10 Poor

Margaret

Travelled with group
Liked: Cleanliness, property conditions & facilities
Tried to cancel booking before we got there. Not welcoming. Changed room to level 2 stating lift access for Walker- no mention of 4 stairs! No thanks for you inconsideration! Buffet was appallingly short of food other than Moreton Bay bugs and King prawns! If you like them and them only! You enjoyed your meal! Room excellent in an attempt to lull you to sleep among the noise crest by those wasting time and screaming go outside
Stayed 1 night in Dec 2024

10/10 Excellent

Albert

Stayed 1 night in Nov 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
👍👍
Stayed 1 night in Dec 2024

2/10 Terrible

STUART

Never got to stay there
We never got to stay there because they closed check-in at 8pm instead of 9pm as stated on their website and the booking info.
Stayed 1 night in Dec 2024

8/10 Good

Albert

Liked: Room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Ray

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Restaurant was dismal nothing cooked fresh Service desk was lazy and distracted with poor service Room was dirty, out dated and found old food under beds Not wroth the money or drive to get there. Will never go back again
Stayed 1 night in Dec 2024

2/10 Terrible

Jay

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
We rang ahead of paid reservation saying we will be arriving at 1030pm we were promised to be given a key once we arrive and to ring the number provided. After 50 phone calls we were told by a cleaner that no one is coming and they couldn’t help us and locked the reception and my husband and 11 yr old daughter were left on John Lund drive without a place to stay ! Horrible experience. No apologies. They eventually got a taxi to another hotel . Other guests were checking out early because lock on their door didn’t work and it was noisy and no security. Would not recommend.
Stayed 2 nights in Dec 2024

6/10 Okay

Jennifer

The area was peaceful and relaxing overlooking the Marina. The bed was very comfortable however there were no plugs in the bathroom to either use the bath or sink, the kitchenette tap was loose, the shower handle was hard to move and the water constantly changes from cold to very hot. Overall was clean and roomy but small maintenance and upkeep is needed
Stayed 2 nights in Dec 2024

10/10 Excellent

Zali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very friendly building a little dated but very clean.
Stayed 1 night in Nov 2024

2/10 Terrible

Krystal

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
The shower had all mold on the inside of shower witch does come off as I half cleaned it so assuming showers weren’t cleaned between guest and also last quest used body wash bottle ect in shower
Stayed 1 night in Dec 2024

6/10 Okay

Albert

Stayed 1 night in Dec 2024