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Amirandes, A Grecotel Resort To Live

5.0 star property

Photo gallery for Amirandes, A Grecotel Resort To Live

Exterior
Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead
Luxury 2-Bedroom Beach Villa, Sea Front with Private Pool & Garden
Indoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Room service
  • Gym
  • Pool

Explore the area

Map
Kato Gouves, Hersonissos, Crete Island, 71110
  • Ekklisia Agios Konstantinos
    ‪20 min walk‬
  • Marina Beach
    ‪8 min drive‬
  • Gouves Beach
    ‪11 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪19 min drive‬

Room options

View all photos for Luxury Room, Side Sea View or Lagoon View

Floor plan

Luxury Room, Side Sea View or Lagoon View

  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Swim up Superior with private Garden

Swim up Superior with private Garden

Swim up Superior with private Garden

  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Amirandes VIP 2-Bedroom Suite, Gym & Private Pool with Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Amirandes VIP 2-Bedroom Suite, Gym & Private Pool with Sea View

  • 85 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Family Room Side Sea View

Superior Family Room Side Sea View

Superior Family Room Side Sea View

  • 40 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Luxury Bungalow with Garden Front Row

Luxury Bungalow with Garden Front Row

Luxury Bungalow with Garden Front Row

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Luxury Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Junior Bungalow Suite with Sea View & Private Pool

Deluxe Junior Bungalow Suite with Sea View & Private Pool

Deluxe Junior Bungalow Suite with Sea View & Private Pool

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for 3-Bedroom Duplex Suite

3-Bedroom Duplex Suite

3-Bedroom Duplex Suite

  • 100 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Family Suite, Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Luxury 2-Bedroom Beach Villa, Sea Front with Private Pool & Garden

Luxury 2-Bedroom Beach Villa, Sea Front with Private Pool & Garden

Luxury 2-Bedroom Beach Villa, Sea Front with Private Pool & Garden

  • 75 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 3 Twin Sofa Beds

2-Bedroom Family Suite Main Building Garden View

  • 55 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Royal Villa with Courtyard, Sea View & Private Pool

Royal Villa with Courtyard, Sea View & Private Pool

Royal Villa with Courtyard, Sea View & Private Pool

  • 130 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Luxury Room with Garden View

Minibar, in-room safe, blackout curtains, iron/ironing board

Luxury Room with Garden View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2-bedroom Villa, Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

2-bedroom Villa, Sea View

  • 53 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Creta Beach Villa Sea Front & Private Pool

Minibar, in-room safe, blackout curtains, iron/ironing board

Creta Beach Villa Sea Front & Private Pool

  • 53 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury 1-Bedroom Suite with Frontal Sea View

Luxury 1-Bedroom Suite with Frontal Sea View

Luxury 1-Bedroom Suite with Frontal Sea View

  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for 2-bedroom Suite

2-bedroom Suite

2-bedroom Suite

  • 55 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for 2-Bedroom Family Suite Garden View Private Pool

2-Bedroom Family Suite Garden View Private Pool

2-Bedroom Family Suite Garden View Private Pool

  • 55 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, Garden View

Superior Room, Garden View

Superior Room, Garden View

  • 31 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Sea View

50-inch LCD TV with satellite channels, TV, toys

Superior Room, Sea View

  • 31 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Grand Suite with Frontal Sea View

One Bedroom Grand Suite with Frontal Sea View

One Bedroom Grand Suite with Frontal Sea View

  • 90 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for 2-Bedroom Duplex Suite

2-Bedroom Duplex Suite

2-Bedroom Duplex Suite

  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Amirandes 2-Bedroom Dream Villa with Courtyard, Sea view & Private Pool

Minibar, in-room safe, blackout curtains, iron/ironing board

Amirandes 2-Bedroom Dream Villa with Courtyard, Sea view & Private Pool

  • 85 sq m
  • Sea view
  • Sleeps 6
  • 1 Double Bed and 4 Twin Sofa Beds

View all photos for Presidential Villa Sea Front with Private Pool & Garden

Presidential Villa Sea Front with Private Pool & Garden

Presidential Villa Sea Front with Private Pool & Garden

  • 88 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Room with Sea View

Floor plan

Luxury Room with Sea View

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for 3-bedroom Villa, Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

3-bedroom Villa, Sea View

  • 378 sq m
  • Sea view
  • Sleeps 6
  • 3 King Beds

View all photos for Amirandes VIP 2-Bedroom Suite, Gym & Private Pool with Garden View

Minibar, in-room safe, blackout curtains, iron/ironing board

Amirandes VIP 2-Bedroom Suite, Gym & Private Pool with Garden View

  • 85 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, Garden View

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite, Garden View

  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Superior Family Room Garden View

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Family Room Garden View

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Amirandes Creta Villa with Courtyard, Sea View & Private Pool

Minibar, in-room safe, blackout curtains, iron/ironing board

Amirandes Creta Villa with Courtyard, Sea View & Private Pool

  • 53 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Swim Up Family Suite With Garden

Swim Up Family Suite With Garden

Swim Up Family Suite With Garden

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for 1-bedroom Villa, Sea View

1-bedroom Villa, Sea View

1-bedroom Villa, Sea View

  • 67.5 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Presidential Villa, Sea Front with Private Pool & Garden

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Presidential Villa, Sea Front with Private Pool & Garden

  • 67 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Junior Suite, Private Pool & Gym with Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Luxury Junior Suite, Private Pool & Gym with Sea View

  • 61 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

Hersonissos

When you stay at Amirandes, A Grecotel Resort To Live in Hersonissos, you'll be on the beach, within a 10-minute drive of Convention Centre Creta Maris and Star Beach Water Park. .This beach hotel is 12.4 mi (20 km) from Heraklion Port and 9.6 mi (15.5 km) from Stalis Beach.

What's nearby

  • Convention Centre Creta Maris - 8 min drive
  • Aquaworld Aquarium - 8 min drive
  • Port of Hersonissos - 9 min drive
  • Star Beach Water Park - 9 min drive
  • Crete Golf Club - 13 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 19 min drive

Restaurants

  • ‪Stella Palace Bar - ‬6 min drive
  • ‪Mediterra Restaurant - ‬7 min drive
  • ‪The Kitchen - ‬13 min walk
  • ‪The Island Bar & Restaurant - ‬15 min walk
  • ‪Restaurant Elia - ‬6 min drive

About this property

Amirandes, A Grecotel Resort To Live

Luxury hotel on the beach, with indoor pool
Amirandes, A Grecotel Resort To Live offers 212 accommodations with minibars and laptop-compatible safes. 50-inch LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 212 guestrooms featuring minibars and espresso makers. 50-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and electric kettles.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, a health club, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Amirandes Main Restaurant, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include limo/town car service, express check-in, and express check-out. Planning an event in Hersonissos? This hotel has 6620 square feet (615 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 11:00 AM.
Amirandes Main Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Lago Di Candia - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.
Blue Monkey - This theme restaurant serves dinner only. Reservations are required. Open select days.
Petrino - This restaurant specializes in seafood and serves lunch only. Open daily.
Xasteria - This theme restaurant serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

No Boutique Certification - This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

Languages

English, French, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:30 AM–11:00 AM
  • 7 restaurants
  • 2 bars/lounges and 1 beach bar
  • 24-hour room service

Restaurants on site

  • Amirandes Main Restaurant
  • Lago Di Candia
  • Blue Monkey
  • Petrino
  • Xasteria

Things to do

  • 2 outdoor tennis courts
  • Fitness classes
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bike parking
  • Boating
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Helicopter/aeroplane tours
  • Indoor pool
  • Kayaking
  • Lifeguards on-site
  • Motor-boating
  • Pedal boating
  • Playground
  • Sauna
  • Shopping
  • Tennis
  • Waterskiing
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • In-room childcare (surcharge)
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf clubs
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Conference space (6620 square feet)
  • Meeting rooms - 6

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Boat/paddles on site
  • Communal living room
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to April 5:
  • One of the dining venues
  • One of the swimming pools
  • Beach

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 1039Κ015A0204600

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Amirandes
Amirandes Grecotel Exclusive Chersonissos
Amirandes Grecotel Exclusive Hotel Chersonissos
Amirandes Grecotel Exclusive Hotel Gouves
Amirandes Grecotel Exclusive Hotel
Amirandes Grecotel Exclusive Gouves
Amirandes Grecotel Exclusive Resort Gouves
Amirandes Grecotel Exclusive Gouves
Amirandes Grecotel Exclusive
Hotel Amirandes Grecotel Exclusive Resort Gouves
Gouves Amirandes Grecotel Exclusive Resort Hotel
Hotel Amirandes Grecotel Exclusive Resort

Amirandes, A Grecotel Resort To Live Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 129 out of 171 reviews
Rating 8 - Good. 31 out of 171 reviews
Rating 6 - Okay. 2 out of 171 reviews
Rating 4 - Poor. 3 out of 171 reviews
Rating 2 - Terrible. 6 out of 171 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nevena

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Maria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing stay , as beautiful as the property may be the service is terrible for a 5 star resort . Resort is very loud with kids running up and down hall ways , front desk can not even recommend a restaurant. Very low quality of food . Would not recommend
Stayed 3 nights in Oct 2024

8/10 Good

Helen, Epsom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely building & environment & the room was lovely & very clean The shower had very good pressure but too small & cramped and I kept knocking the lever by accident which either changed the temperature or switched it off. On arrival there was sparkling wine left, delicious pistachio cake & two nectarines left. Nespresso machine with very nice strong coffee but you only got 2 pods free (so one coffee each) each day, not the most generous. Free water left in the room every day though and also free water given out regularly at sun lounging areas. Food fairly good, but some poor choices like mussels which don’t work when left in a steaming couldron for a couple of hours. The salt baked fish also did not work as the chef was under pressure to serve it quickly with the big queue waiting so you mainly got a spoonful of skin and bone with a tiny amount of fish. They should remove the skin and bone before bringing it out. Bacon at breakfast was always cold. The sausages were very small pasty frankfurters which were awful. They excelled at puddings which were amazing. Lots of moussey type cakes and baklava type cakes which were right up my street. Good sunbed policy as they removed your belongings if you left your bed for more than 30 mins which meant that there were always beds available. Brasserie by the pool: was great. pool great. Entertainment & WIFI poor so little to do in the evening or in the rain, unable to stream a film or tv. Staff fantastic.
Stayed 6 nights in Sep 2024

10/10 Excellent

philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, property, area, beach
Stayed 6 nights in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. The staff is all so pleasant and happy. Housekeeping was so friendly and accommodating. The service in all the restaurants was above and beyond. The only part we were disappointed in was the front desk. Not as pleasant as everyone else . We felt we were a bother, except when we checked in Faye was outstanding. It was not everyone just a few that had a difficult time be friendly and smiling.
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, wonderful staff, amazing pool and sports and delcious food in 7 restuarants / bars
Stayed 5 nights in Sep 2024

8/10 Good

MIRIAN, TBILISI

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
It was calm. It was too calm.
Stayed 6 nights in Sep 2024

10/10 Excellent

Taryn

Stayed 4 nights in Aug 2024

4/10 Poor

Erina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall, the property itself was OK. Rooms are outdated. Service is good but food is mediocre. But one thing I would definitely stay away from is booking any trips through the hotel. There is price gouging. The hotel charged me almost $800 to go for 4 hours to the ancient ruins and a museum. The cost of the trip was outrageous and the hotel refused to accommodate my concerns. Their description of the tour and the cost did not justify or reflect the services that were provided.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alexandros

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Meital

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Daniela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the amount of kids running around.
Stayed 3 nights in Jul 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the premier, luxury hotel resorts in Crete. Not far from Heraklion. Staff are very professional, warm, and welcoming. The place has its own private beach area reserved for hotel guests. Breakfast and dining area is fantastic, lovely ambience, and variety of options within the resort. There is a convenience store within the resort and other shops which is nice. Night time entertainment / performance offers really nice atmosphere with tranquility. Plenty of activities to do whether it's outdoor yoga, gym, tennis, paddle, football, swimming, and beach. They have outdoor and indoor gym. I believe the resort can upgrade the gym equipment for their outdoor space. Some of equipment was not very comfortable. I had an early morning checkout, the hotel reception staff were so nice to have prepared a breakfast box to go. A really nice gesture. Would definitely recommend this hotel, especially if you are traveling family.
Stayed 4 nights in Jun 2024

10/10 Excellent

Corazon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great servive
Stayed 5 nights in Jun 2024

2/10 Terrible

Stephan

Stayed 4 nights in Jun 2024

10/10 Excellent

Francesco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experiance
Stayed 4 nights in Jun 2024

8/10 Good

Tamar

Stayed 2 nights in Jun 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor area of this place is amazing, stunning. The rooms are very comfortable and the staff is very accommodating and friendly. Service is a bit slow but friendly. Food and drinks fantastic. The Wi-Fi is very slow. We asked and were given an in room router which made it much better. The bathrooms are a bit strange… the toilet was in a small little corner with a wall right in front of you and the shower very small with no door so water was everywhere after each shower. The big bathtub was lovely. Overall a fantastic experience! Private pool was amazing too!
Stayed 3 nights in Jun 2024

2/10 Terrible

salih

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise on earth. Away from the hoards and busses b of tourists. Elegant. Beautiful. Amazing staffs. Great authentic dining options in and out of the hotel: real, authentic, tavernas in B near by villages. Fantastic wine and olive oil. My wife and I - 1st time in Crete, had a wonderful time.
Stayed 10 nights in May 2024

10/10 Excellent

Durwood

Stayed 2 nights in May 2024

8/10 Good

Mazahir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, very friendly staff. Two issues: 1) the WIFI quality is not good, keep dropping the internet connection, 2) the staff doesn’t communicate well in English; we had some tough time communicating basic things with them
Stayed 2 nights in May 2024