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Master Gramado Hotel

3.5 star property

Photo gallery for Master Gramado Hotel

Poolside bar
2 outdoor pools, pool umbrellas, pool loungers
Property grounds
Family Room (Especial)
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Parking available
  • Pool
  • Room service

Explore the area

Map
Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056
  • Mini Mundo
    ‪5 min walk‬
  • Black Lake Park
    ‪11 min walk‬
  • Gramado Covered Street
    ‪12 min walk‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪86 min drive‬

Room options

View all photos for Family Room (Superior)

Family Room (Superior)

Family Room (Superior)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Room

Minibar, in-room safe, desk, blackout curtains

Junior Room

  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (Especial)

Family Room (Especial)

Family Room (Especial)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room

Premier Room | Living area

Premier Room

  • 74 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Accessible

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds, Accessible

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Buona Vitta Gramado Resort & Spa by Gramado Parks

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, (554)
The price is AU$206
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Buona Vitta Gramado Resort & Spa by Gramado Parks

About the area

Gramado

With a stay at Master Gramado Hotel in Gramado (Planalto), you'll be a 1-minute drive from Gramado Covered Street and 8 minutes from Snowland Park. .This family-friendly hotel is 0.2 mi (0.3 km) from Rotula of Flags and 0.3 mi (0.4 km) from Joaquina Rita Bier Lake.

What's nearby

  • Mini Mundo - 5 min walk - 0.4 km
  • Gramado Central Avenue - 8 min walk - 0.7 km
  • Black Lake Park - 11 min walk - 1.0 km
  • Sao Pedro Church - 12 min walk - 1.0 km
  • Gramado Covered Street - 12 min walk - 1.1 km

Getting around

  • Salgado Filho Intl. Airport (POA) - 132 min drive

Restaurants

  • ‪Il Piacere - ‬4 min walk
  • ‪Porto dos Piratas Pizzeria - ‬7 min walk
  • ‪Cantina Pastasciutta - ‬5 min walk
  • ‪La Divina Fondue - ‬4 min walk
  • ‪Hector Pizzaria Temática - ‬2 min walk

About this property

Master Gramado Hotel

Family-friendly hotel with 2 outdoor pools and free breakfast
Master Gramado Hotel offers 234 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 234 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this Colonial hotel include complimentary wireless internet access, an arcade/game room, and a hair salon.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the swim-up bar. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Gramado? This hotel has 2207 square feet (205 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Master Gramado Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 35 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (2,207 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 66 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 110 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Optional extras

  • Self parking fee: BRL 35 per day
  • Pet fee: BRL 66 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 110 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Gramado Master Palace
Gramado Master Palace Hotel
Master Palace Hotel
Master Premium Gramado Hotel
Master Premium Hotel
Master Premium Gramado
Master Premium
Master Premium Gramado Brazil
Master Gramado Hotel
Master Gramado Brazil

Master Gramado Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 426 out of 849 reviews
Rating 8 - Good. 295 out of 849 reviews
Rating 6 - Okay. 87 out of 849 reviews
Rating 4 - Poor. 29 out of 849 reviews
Rating 2 - Terrible. 12 out of 849 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good cost x benefit
Stayed 2 nights in Sep 2023

6/10 Okay

Samuel

Travelled with family
Liked: Cleanliness, staff & service
It was Just ok
Stayed 2 nights in Apr 2023

6/10 Okay

scott

Travelled with family, Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
The picture for my room showed we had a balcony and we did not have a balcony. The pool should be heated as the water was freezing
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Simple, but paid parking
Hotel is ok, didn't really experience any service other than the check in/out, there was no interaction with staff not even a simple hello when walking into the establishment. The price of parking was a bit ridiculous when the grounds are large, so here is a tip, drop your bags off and ust park outside, there is space and free.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Central but nothing special
The hotel is near the centre, definitely walkable (weather permitting), however it is a little dated and wifi isnt the best, if you have a virtual meeting dont bother with a camera it will only lag. Breakfast nothing special, but it does its job. The one thing which one cant understand is that there is a massive parking lot but you have to pay for it.
Stayed 2 nights in Jan 2021

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pets and pandemic
We are so happy that the hotel accepts pets! All the care aboute the corona virus was amazing!
Stayed 1 night in Jul 2020

10/10 Excellent

Lea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Jean Pierre

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
They could be so good..only if....
-HOTEL LOOKS... beautiful -PARKING LOT ... spacious but not included in your stay( expect to pay daily rates) - CHECK IN ..was a breeze - ROOM.. large enough and a good view to The Valley ( you may be lucky to book one with a patio with a view ) - POOL. . Great space with a spectacular view. Down side, it’s very shallow / upside , it’s heated - BREAKFAST .... THE BEST PART OF OUR STAY ( don’t pay for Café Colonial if you book a room here, it’s better and it’s included -ROOM SERVICE FOOD... not good for what was charged..expected more.. much more -CLEANING SERVICE. ... one day I even asked front desk to clean it while we were out (asked 4 times in a day ) and It still didn’t get cleaned. Had to run down myself to get towels and paper towel. Didn’t enjoy that Overall .. a good stay wasn’t for the cleaning service and room service meals.. Morning shift 1000x better than evening staff. . I’d come back, but certainly would look around before, there are PLENTY of other choices.
Stayed 3 nights in Nov 2019

10/10 Excellent

Tony, Australia

The hotel location was excellent and next to all city ammenities. The staff were friendly and looked after us during our stay when called upon. Overall good size room, big bathroom along with a good breakfast being offered. Hotel was a perfect choice in meeting our needs during this business trip. Also had english tv channels.Building condition has dated over time however, it is well maintained.
Stayed 2 nights in Nov 2018

8/10 Good

Luis G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for children and family
Short holiday with family including kids with 9 years and 6 years old.
Stayed 3 nights in May 2018

8/10 Good

Iain

Liked: Cleanliness, staff & service, room comfort
Good value hotel
Excellent service, comfortable hotel but could do with some decoration refresh in the rooms. Very good breakfast selection, with frequent replenishing.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anibal, Porto Alegre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time, not so perfect as first
Second stay in this hotel in a six months period. After first time I went with my family, this turned to be the preferred hotel with kids due it's "Copa Baby" and play area. Well, this time things weren't so nice: play are had several items with some kind of problem, giving lack of interest perception. During checkin, I was being forwarded to a room very distant from Copa Baby, and I had specifically asked for it and a baby bed in Hotels reservation. The guy that was doing our checkin seemed don't care, but helpfully another person said since the hotel was not full, we could easily be changed to a nearer room. We ended probably in the nearest room from Copa Baby as well as receiving a room upgrade.

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dave, Bryn Mawr, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet location in the woods, ... and...
only two short blocks from a spectacular town! The rooms and public areas are spacious, and the breakfasts include everything one could want. Everything is new and in great shape. It is more elegant than I had assumed from the description.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência. Piso do quarto estava manchado, mas a estadia foi ótima no geral. Café da manhã com muitas opções e a parte dos brinquedos infantis com muitas atividades para os pequenos. Hotel próximo ao centro, fácil acesso a pé.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maikon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Andre

Stayed 4 nights in Nov 2024

4/10 Poor

Diego

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Velho e mal cuidado
Cheiro ruim no quarto
Stayed 1 night in Nov 2024

6/10 Okay

Cláudia

Travelled with family
Disliked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Pamela

Travelled with family
Achei bem normal, café da manhã estava ótimo e espaço kids legal! Reforço melhorias no atendimento e piscina térmica urgente, estadia cara para o que oferece.
Stayed 1 night in Nov 2024

8/10 Good

Inácio N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um bom hotel para família
Hotel com bastante espaço no quarto, cama ótimas, excelente café da manhã. O espaço de recreação muito bom e com bastante atividade para as crianças. somente a área de jogos não estava em boa conservação.
Stayed 3 nights in Nov 2024

10/10 Excellent

lucimar

Stayed 1 night in Oct 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem em família
Eu amo esse hotel.2a vez que fico nele e é sempre bom.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mayara

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024