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Palacio de Santa Inés hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palacio de Santa Inés hotel

Interior
Terrace/patio
Superior Double Room, City View (Alhambra)
Family Room
View from property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Cuesta Santa Ines 9, Granada, Granada, 18010
  • Plaza Nueva
    3 min walk
  • Calle Elvira
    4 min walk
  • Paseo de los Tristes
    5 min walk
  • Granada (GRX-Federico Garcia Lorca)
    37 min drive

Room options

View all photos for Triple Room

Minibar, in-room safe, individually decorated, desk

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Minibar, in-room safe, individually decorated, desk

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, City View (Alhambra)

Superior Double Room, City View (Alhambra)

Superior Double Room, City View (Alhambra)

  • City view
  • Sleeps 2
  • 1 Double Bed

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Exterior
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About the area

Granada

Located in Granada (Albaicín), Palacio de Santa Inés hotel is within a 10-minute walk of Alhambra and Granada Cathedral. .This historic hotel is 21.1 mi (33.9 km) from Sierra Nevada Ski Resort and 0.1 mi (0.2 km) from Casa de Castril.

What's nearby

  • Plaza Nueva - 3 min walk - 0.2 km
  • Calle Gran Via de Colon - 6 min walk - 0.5 km
  • Alhambra - 6 min walk - 0.5 km
  • Granada Cathedral - 8 min walk - 0.7 km
  • Mirador de San Nicolas - 10 min walk - 0.7 km

Getting around

  • Granada Station - 22 min drive
  • Granada (GRX-Federico Garcia Lorca) - 37 min drive

Restaurants

  • ‪Los Diamantes - ‬4 min walk
  • ‪Oteiza Coffee Shine - ‬1 min walk
  • ‪La Gran Taberna - ‬4 min walk
  • ‪Café 4 Gatos - ‬4 min walk
  • ‪Kasbah - ‬6 min walk

About this property

Palacio de Santa Inés hotel

Historic Granada hotel in Albaicín with a 24-hour front desk
Palacio de Santa Inés hotel offers 35 accommodations with minibars and safes. Each accommodation is individually decorated. Cable television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Granada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 35 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
24-hour room service is available.

Languages

Arabic, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Off-site parking for EUR 19.5 per day; discounts available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 12 per person
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Hand-held shower head
  • Handrails in hallways
  • Handrails in stairwells
  • Lever door handles

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between January 18 and March 18.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 19.5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Domus Selecta
Domus Selecta Palacio Santa Ines
Domus Selecta Palacio Santa Ines Granada
Domus Selecta Palacio Santa Ines Hotel
Domus Selecta Palacio Santa Ines Hotel Granada
Palacio Santa Inés Hotel Granada
Palacio Santa Inés Hotel
Palacio Santa Inés Granada
Palacio Santa Inés
Palacio De Santa Ines Granada
Palacio De Santa Ines Hotel Granada
Domus Selecta Palacio De Santa Ines
Palacio De Santa Inés
Palacio De Santa Ines
Palacio de Santa Inés hotel Hotel
Palacio de Santa Inés hotel Granada
Palacio de Santa Inés hotel Hotel Granada

Palacio de Santa Inés hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1001 reviews" "
Rating 8 - Good. 244 out of 1001 reviews" "
Rating 6 - Okay. 59 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tomoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient and safe place. We could enjoy our stay in this hotel!
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and character
Stayed 3 nights in Aug 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 4 nights in Jul 2024

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. The room was comfortable and friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siam at the front desk made our trip wonderful. She guided us with maps, tour set-ups, and most of all: kindness. The hotel was quaint and comfortable and we had an amazing balcony room with a view of Alhambra. Definitely the highlight of our trip. Note: Like many European hotels, there is no elevator.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mao

Liked: Cleanliness, staff & service
A nice place but a bit of outdated. Not very quiet during the night and the morning because of its old structure. But still a pleasant stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took a taxi from the airport to hotel. We took a taxi up to tour the palace/general life and bus down back to our hotel. Local bus is frequent. Breakfast was amazing at the hotel and staff was lovely. Check out, they stored our luggage as we toured. We took a taxi to our car rental/train station. Beware-car rental/train station overbooked our rental and we were forced to get a manual rental at a different company. Very popular area! Hotel is wonderful and area is amazing!
Stayed 1 night in Aug 2024

4/10 Poor

MIGUEL

Travelled with family
Disliked: Amenities, property conditions & facilities
Very old, run down hotel. Room smelled mold/humidity. Very noisy. I could hear the staff and guests talking early and late at night. Towels and linen needs to be changed. Torn and old. Never stay on 1st floor. The hotel needs refurbishing very badly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cameron

Stayed 3 nights in Aug 2024

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Khadra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Helen Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fantastic, each room different, filled with art and had amazingly helpful staff.
Stayed 5 nights in Aug 2024

6/10 Okay

Augusto, Red Bank

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location and staff but the place is extremely run down. Amenities were old and poorly kept, A/C barely worked and linen was bad.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista bella. El servicio muy cálido y bueno.
Stayed 3 nights in Jul 2024

8/10 Good

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Time in Granada
Very traditional building built originally in 1520. Lots of character. Breakfast was more than adequate. Room was comfortable with the exception of the A/C that we struggled with to get the room to a comfortable temperature. After raising issue with hotel staff, issue was resolved as a result of an incompatible remote control. However, it took a day to resolve and meant a night where the temperature was uncomfortable to endure.
Stayed 2 nights in Aug 2024

10/10 Excellent

Garry

Stayed 3 nights in Jun 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the highlight of my trip! A beautiful palace restored featuring frescos from the 16th century, I was amazed by the beauty and history of this place. The rooms were spacious and picturesque. The staff and service was very warm and attentive. It’s very well located too.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

liliana, Coppell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exquisite and uniquely decorated. The only inconvenience was the parking, but knowing this beforehand, you can plan ahead. Staff was superb! Excellent location, walking distance to the beauty of the historic area.
Stayed 1 night in Jul 2024

10/10 Excellent

Justyna

Travelled with family
Liked: Cleanliness, staff & service
View from our window was great- Alhambra lit up at night. The room was on a small side, but didn't lack anything, the hotel is located inside historic buildings and has very nice courtyards
Stayed 2 nights in Jul 2024

10/10 Excellent

murtaza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Excellent location Friendly staff Breakfast not too bad but room for improvement Bed not too comfortable in my opinion
Stayed 4 nights in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Large comfortable room, excellent breakfast and wonderful warm staff. Great location for exploring Granada.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Erona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very nice and cute. Cozy and comfortable. Getting there was difficult and parking was not available as it is in the restricted area. We had to park way far and get to the hotel by Taxi.
Stayed 1 night in Jul 2024