Saray Hotel

4.0 star property

Photo gallery for Saray Hotel

Reception
Deluxe Double Room
Junior Suite | Living area
Junior Suite (Premium) | Terrace/patio
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
P Enrique Tierno Galvan 4, Granada, Granada, 18006
  • Plaza Nueva
    ‪19 min walk‬
  • Granada Cathedral
    ‪19 min walk‬
  • Alhambra
    ‪5 min drive‬
  • Granada (GRX-Federico Garcia Lorca)
    ‪26 min drive‬

Room options

Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Quadruple Room (2 adults and 2 children)

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Family Room, Connecting Rooms (2 adults and 3 children)

  • 44 sq m
  • Sleeps 5
  • 5 Twin Beds

Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Executive Single Room

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Executive Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Double Room with Parking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

Triple Room, 2 adults and 1 child

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

Junior Suite (Premium)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Granada

With a stay at Saray Hotel in Granada (Zaidin), you'll be a 5-minute drive from Plaza Nueva and 5 minutes from Alhambra. .This hotel is 2.1 mi (3.3 km) from Granada Cathedral and 19.3 mi (31 km) from Sierra Nevada Ski Resort.

What's nearby

  • Science Park - 15 min walk - 1.3 km
  • Calle Gran Via de Colon - 17 min walk - 1.4 km
  • Plaza Nueva - 19 min walk - 1.6 km
  • Granada Cathedral - 19 min walk - 1.6 km
  • Alhambra - 5 min drive - 2.3 km

Getting around

  • Granada Station - 15 min drive
  • Granada (GRX-Federico Garcia Lorca) - 26 min drive

Restaurants

  • ‪La Cuchara de Carmela - ‬6 min walk
  • ‪Oleum - ‬6 min walk
  • ‪Atelier Casa de Comidas - ‬2 min walk
  • ‪Garden Plaza - ‬7 min walk
  • ‪La Tahona de los Galindos - ‬7 min walk

About this property

Saray Hotel

Mediterranean hotel with a 24-hour fitness center and a 24-hour front desk
Saray Hotel offers 221 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 221 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities including a 24-hour fitness center and bicycles to rent. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Saray Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 21 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 17 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Ski storage
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 1 2024 to June 1 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from October 7 2024 to June 14 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 13 for children
  • Self parking fee: EUR 21 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Saray
Saray Hotel Hotel
Saray Granada
Saray Hotel
Saray Hotel Granada
Saray Hotel Granada
Saray Hotel Hotel Granada

Saray Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 408 out of 1001 reviews
Rating 8 - Good. 414 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Plus points, hotel close to bus stops and center. minus points, the hotel is very tired, bedroom very worn. Just 2 coffee pods per day, no milk,no tea. I complained to the hotel but they would not under any circumstances recognise Hotel.com’s membership benefits, they ignored my Plantinum status completely, didn’t even offer a glass of water. In the last 12 months we’ve stayed 36 days in Granada we love it. We have stayed in the Barceló Congress, Senator and Andalucia centre, all were much better with cheaper and much better quality breakfasts, we were treated much better as well. We will be back in Granada soon in 2025 but we will not go back to the hotel Saray, nor would we recommend it. The Hotel Saray was very disappointing, no customer care whatsoever, the other hotels we mentioned are far far superior.
Stayed 10 nights in Dec 2024

8/10 Good

Liza

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Localización muy buena
Stayed 2 nights in Jan 2025

6/10 Okay

Hang

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

MARIA

Stayed 3 nights in Nov 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

judith

Stayed 2 nights in Oct 2024

4/10 Poor

Shadman

Stayed 3 nights in Oct 2024

8/10 Good

Lindsay

Stayed 1 night in Oct 2024

6/10 Okay

Warren

Liked: Cleanliness, property conditions & facilities, room comfort

Nice location poor staff

Beware, there was no mention on the website that the pool shuts at the end of September. Only booked this hotel because of the pool. There were various events on in Granada which disrupted the local busses the staff were unable to advise on what what happening in the area
Stayed 3 nights in Oct 2024

6/10 Okay

Nurudeen

Business traveller
Liked: Staff & service
Property was average. But was very shock that they won't offer u any tea/coffee as a welcome or daily offer. Despite paying over £108 for 1 night had to pay separate 19£ for parking yet not even a cup of tea was offered
Stayed 1 night in Oct 2024

8/10 Good

Siddhartha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The decor in the lobby was lovely. Staff were friendly efficient. Secure parking was great though with a large car, a bit of a challenge. Slightly hard to locate at first glance. Go past the main building & sharp turn right immediately down a narrow steep ramp. Liked the coffee machine in room. Only complaint no plugpoint next to bed to charge phone. Will definitely use again.
Stayed 1 night in Oct 2024

10/10 Excellent

Fernne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the staff was helpful, I was told their printer had no internet connection only to find out that it did. We ate at the restaurant connected to the hotel. I had the salmon taco and instantly threw up. It smelled fishy and tasted really bad.
Stayed 3 nights in Sep 2024

8/10 Good

Tammy

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Patrick, Brossard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Sep 2024

8/10 Good

ahmad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel just away from centre but only a 10 to 15 minute walk in. There are a limited number of restaurants nearby but plenty towards the city centre.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and located within walking diatance to the town.
Stayed 2 nights in Sep 2024

6/10 Okay

Rose

Stayed 3 nights in Jul 2024

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness
We had an amazing stay, it definitely is going through renovations as our room didn’t resemble the ones online. But the location is amazing and the hotel is lovely. It’s a really reasonably priced place, bed and breakfast at that price and quality is impressive.
Stayed 4 nights in Jul 2024

10/10 Excellent

eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel,nice staff
Stayed 2 nights in Jul 2024

6/10 Okay

Mário

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked the decoration and aesthetics of the hotel and the staff at the counter. In the 3 days I didn't go swimming in any of them, despite the extreme temperature. because the area is too small for so many people and on top of that there is no separate pool for the kids which makes it even more confusing. The room is satisfactory and so is the breakfast area. But I'm not considering going back.
Stayed 3 nights in Jul 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Short stay in Granada

Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good spot in Malaga

Nice Hotel. Fairly central at least for our purposes. Pool was great, lots of seating.
Stayed 3 nights in Jun 2024

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Glenn, North Vancouver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel with most staff very pleasant. Internet however is terrible. Had issues with room servicing which was inconsistent. Our concerns aside I would still recommend staying there.
Stayed 5 nights in Jun 2024