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Best Western Executive Inn & Suites

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Executive Inn & Suites

Lobby
Lobby
Iron/ironing board, WiFi, bed sheets
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
2725 Buchanan Avenue SW, Grand Rapids, MI, 49548
  • Downtown Market
    ‪5 min drive‬
  • Van Andel Arena
    ‪5 min drive‬
  • Grand Rapids Children's Museum
    ‪5 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

Pool
Hot tub
Free airport shuttle
Pet-friendly
4.0 out of 5, Very good, (1165)
The price is AU$174
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Sonesta Hotel Grand Rapids Airport

About the area

Grand Rapids

Located in Grand Rapids, Best Western Executive Inn & Suites is within a 5-minute drive of Metro Health Community Clinic and Vander Veen's Dutch Store. .This hotel is 3 mi (4.9 km) from Methadone Clinic and 3.5 mi (5.6 km) from Steelcase Furniture Headquarters.

What's nearby

  • Downtown Market - 5 min drive
  • Van Andel Arena - 5 min drive
  • DeVos Place Convention Center - 5 min drive
  • DeVos Performance Hall - 6 min drive
  • John Ball Zoo - 7 min drive

Getting around

  • Grand Rapids Station - 5 min drive
  • Gerald R. Ford International Airport (GRR) - 16 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Tacos El Cuñado - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive
  • ‪Beltline Bar - ‬9 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Best Western Executive Inn & Suites

Hotel in Grand Rapids with free breakfast and a 24-hour fitness center
Best Western Executive Inn & Suites offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 69 air-conditioned rooms featuring refrigerators and LCD televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Grand Rapids
Best Western Executive Inn Grand Rapids
Best Executive Grand Rapids
Best Executive & Suites Rapids
Best Western Executive Inn & Suites Hotel
Best Western Executive Inn & Suites Grand Rapids
Best Western Executive Inn & Suites Hotel Grand Rapids

Best Western Executive Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 386 out of 1002 reviews" "
Rating 8 - Good. 296 out of 1002 reviews" "
Rating 6 - Okay. 151 out of 1002 reviews" "
Rating 4 - Poor. 83 out of 1002 reviews" "
Rating 2 - Terrible. 86 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

CHRISTOPHER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
After receiving our room key and going up to the room, we had to return to the front desk - the first room had dirt on the bathroom counter, crumbs on the table and the bed was not mad - though the toilet paper had been folded prettily. The halls, elevator and staircase all smelled heavily of marijuana. The rooms were overly warm and the room ac only blew cool air, not cold.
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

8/10 Good

Pamela

Liked: Cleanliness
The breakfast had limited choices and was not good.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Stayed 10 nights in Sep 2024

4/10 Poor

Michelle

Disliked: Cleanliness, property conditions & facilities
The room wasn't very clean, the tub leaked onto the floor
Stayed 1 night in Oct 2024

4/10 Poor

Michelle

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The room smelled like marijuana upon entry, despite signs saying smoking was not allowed. The bathtub leaked and there was a large stain on the white bedspread.
Stayed 1 night in Sep 2024

2/10 Terrible

Annette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water or TV. How hard is it??
Shower water was barely warm. Stopper in sink was stuck in the closed position and would not drain. Toilet was a mess and barely flushed. The tv did not work Al all. Upon check-in I was barely spoken to and received no general info about amenities, breakfast, etc. I was in town due to family in the hospital where I spent 12 hours a day. All I wanted was a hot shower in the morning and to relax with some TV at night. None of this was possible for me. Never again.
Stayed 2 nights in Oct 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Jamie, Ann Arbor

Liked: Cleanliness, staff & service, property conditions & facilities
Good overnight stop for a local concert in Grand Rapids. Much more affordable than staying downtown.
Stayed 1 night in Sep 2024

6/10 Okay

Jody

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and was nice
Stayed 4 nights in Sep 2024

8/10 Good

Estrella

Stayed 2 nights in Aug 2024

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Some wear and tear in carpet/bedding/furniture. Bathroom nice. Beds comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan, Valparaiso

This is my go to value hotel when in Grand Rapids . GR can be a ruff city to visit anymore ( since the past 4 years) with the homelessness. michigan as a whole is falling apart in its big citys so finding a decent hotel that doesnt cost you a paycheck to stay the night is hard. This hotel is one of the best you’ll get. Area is ruff but you’ll be safe…. One thing i have noticed The last few times while staying at this hotel is some of the local folks rent a room for the night so their kids have a place to stay and it seems the parents takeoff for the night to go party leaving the kids to run around ,people dont raise there kids with Couth anymore so dont expect much from children. They are loud use the pool and are being babysat by the hotel but this is the America we live in now and its not gonna change for the better anytime soon. I stay here often so i know what to expect. The hotel is not at fault for the decline of Grand Rapids
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Decent stay
The room was great , didn't have much breakfast things the order didn't show up. Jetted tub was nice
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice. Clean and comfortable. An honest freezer with a separate door! Lobby and grounds well maintained. Staff was friendly. Will stay there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Olufemi A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite location in a more industrial/commercial part of town. 24 hour Meijer supermarket down the street. Small gripe was what was available for breakfast. More options on cereal and hot items would be grear
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
In our first room, we found it was not thoroughly cleaned (stuff in sink, candy wrappers on floor, etc), the fridge didn't work (wasn't cold), we didn't have a cable box for each of our TVs (front desk told me supposedly each room only came with 1 direct TV box, even though there were 2 TVs), and our toilet was clogged/didn't flush.. and the phone didn't work (so I couldn't even call down to the front desk to report concerns). We ended up getting transferred to a new room, which was a little better. We then had both of the expected cable boxes, so we could watch both TVs, and the phone & fridge were working. We found LOTS of coarse dark long hair all over the bathroom (floors, shower, etc)...and none of us had that type of hair. The pool area was completely dark and my room key didn't work to open the door, so I had to again ask the front desk for help to get in & turn the lights on so my son could swim. Breakfast was mediocre...half the eggs were old/dried out, sausage links were very cheap heat & serve, waffle mix & syrup were very slow to dispense (so I'm assuming they may have been almost gone), muffins were very dry, etc. Only ate it the first morning, then we decided on fast food for our second morning. Pull out couch bed was horribly uncomfortable... mattress was SUPER thin & had a cheap noisy mattress cover (that rustled like a store bag), so I felt like I was laying directly on the frame. Hotel serves it's purposes but definitely didn't live up to reviews!
Stayed 2 nights in Sep 2024

2/10 Terrible

Maverick

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are awful, service is awful, the breakfast is awful. It was freshly renovated within the year, but showers are terrible, tile floors werent done properly (loose tiles, uneven, and sink was broken). Ive stayed here twice for work and both times the bathroom sink or floor tiles where broken, which makes it a hazard to not have shoes on in the bathroom. Also hotel smells like weed most times of the day/night.
Stayed 2 nights in Sep 2024

8/10 Good

Corey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Smoke alarm in room started beeping, one beep every 30 seconds at 7am. Called the front desk and was told to take down the smoke alarm, was so high had to stand on couch. Of course the smoke alarm was hard wired so that did nothing. Ended up showering and leaving so early. Front desk did nothing to guve refund or credit for future stay.
Stayed 2 nights in Aug 2024