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Sonesta Hotel Grand Rapids Airport

3.0 star property

Photo gallery for Sonesta Hotel Grand Rapids Airport

Lobby
Terrace/patio
Coffee shop
Indoor pool
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available

Explore the area

Map
3333 28th St SE, Grand Rapids, MI, 49512
  • Woodland Mall
    ‪4 min walk‬
  • Calvin College
    ‪2 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪7 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Kitchenette

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Kitchenette

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Pool View

In-room safe, individually decorated, individually furnished, desk

Family Suite, Multiple Beds, Pool View

  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Room, 2 Queen Beds, Pool View

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Suite, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Business Suite, 1 King Bed

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Kitchenette

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll in Shower)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible (Roll in Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Roll-in Shower (Accessible)

In-room safe, individually decorated, individually furnished, desk

Room, 1 Queen Bed, Roll-in Shower (Accessible)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Grand Rapids East, MI

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.8 out of 5, Exceptional, (1163)
The price is AU$273
for 1 room
includes taxes & fees
30 Apr - 1 May
Country Inn & Suites by Radisson, Grand Rapids East, MI

About the area

Grand Rapids

With a stay at Sonesta Hotel Grand Rapids Airport in Grand Rapids (Kentwood), you'll be within a 15-minute drive of Frederik Meijer Gardens and Sculpture Park and Van Andel Arena. .This hotel is 7.8 mi (12.6 km) from DeVos Performance Hall and 11.3 mi (18.1 km) from John Ball Zoo.

What's nearby

  • Woodland Mall - 4 min walk - 0.4 km
  • Calvin College - 2 min drive - 1.9 km
  • MSA Fieldhouse - 5 min drive - 5.3 km
  • Frederik Meijer Gardens and Sculpture Park - 7 min drive - 8.3 km
  • Van Andel Arena - 11 min drive - 12.0 km

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪Cafe in the Woods Food Court - ‬6 min walk
  • ‪Culver's - ‬12 min walk
  • ‪Crumbl Cookies - ‬6 min walk
  • ‪The Cheesecake Factory - ‬6 min walk

About this property

Sonesta Hotel Grand Rapids Airport

Hotel in Grand Rapids with airport shuttle service and area shuttle service
Sonesta Hotel Grand Rapids Airport offers 183 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 45-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 183 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Grand Rapids? This hotel has 4036 square feet (375 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
Sonesta Hotel Grand Rapids Airport has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 5:00 PM on request
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • 4,036 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (79 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 10:00 AM
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a one-time cleaning fee of USD 75
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per pet, per stay plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Plaza
Delta Hotels Grand Rapids Airport Hotel
Ramada Plaza Hotel Grand Rapids
Grand Rapids Ramada
Ramada Grand Rapids
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Plaza Grand Rapids Hotel
Delta Hotels Marriott Grand Rapids Airport Hotel
Delta Hotels Marriott Grand Rapids Airport
Delta Hotels Grand Rapids Airport
Sonesta Rapids Rapids
Sonesta Hotel Grand Rapids Airport Hotel
Delta Hotels by Marriott Grand Rapids Airport
Sonesta Hotel Grand Rapids Airport Grand Rapids
Sonesta Hotel Grand Rapids Airport Hotel Grand Rapids

Sonesta Hotel Grand Rapids Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 694 out of 1415 reviews
Rating 8 - Good. 313 out of 1415 reviews
Rating 6 - Okay. 172 out of 1415 reviews
Rating 4 - Poor. 101 out of 1415 reviews
Rating 2 - Terrible. 135 out of 1415 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alana

Stayed 1 night in Jan 2025

8/10 Good

Amari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Run Down Hotel!
The outside of the hotel looks nice, the lobby is decent. The room was run down. Bathroom door is a terrible idea (slides to barely close). Get a regular door that shuts 100%! The toilet and shower are so close by each other it was a challenge to start the shower. They had shampoo that was Paul Mitchel brand but I guarantee they refilled those shampoo bottles with something that is cheap and not Paul Mitchell. The bed was lumpy and uncomfortable. Ceiling in the hallways are moldy, and run down. This place has potential but it’s run down and needs renovation ASAP!!! Never will I stay here again!
Stayed 1 night in Jan 2025

10/10 Excellent

David Abdi

Liked: Cleanliness, staff & service, property conditions & facilities
TerriblePoorAverageGoodExcellent
Stayed 3 nights in Oct 2024

6/10 Okay

Lila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed in my room was very uncomfortable . Nearby food places and shopping .
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

4/10 Poor

andrew

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Colleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room516
I had a very nice stay. Love the water bottle filling stations! The room was upated, quiet and comfortable. The desk chair needs replaced. The chair foam covering was worn away and looked like it had been peeled off or chewed off. I like that the fridge was in a cabinet, I missed having a microwave. The bathroom was very nice. The placement of the hall light is inconvenient for when you first arrive.
Stayed 2 nights in Jan 2025

8/10 Good

Lennan

Liked: Cleanliness, staff & service, room comfort
Decent enough. Good price.
Pros - comfortable bed, good room service, easy parking, nice shower, suite was nice. Cons - hot tub was out of service and the was the main amenity I was looking forward to. Had I known that, I would not have stayed here. A bit annoyed that no one mentioned it during check-in. Bar wasn't serving food my first day there due to some issue with their chef.
Stayed 3 nights in Jan 2025

2/10 Terrible

Theodore

Disliked: Cleanliness, property conditions & facilities, room comfort
Hot tub was broke they were haveing a party in the pool so it was so busy could really use. Coffee maker in the room had mold in it show was not clean
Stayed 1 night in Jan 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picked the hitel for pool and hot tub. Hot tub was out of order. Beds were not comfortable. Everything else was great. Loved there was Starbucks in the hotel.
Stayed 1 night in Jan 2025

6/10 Okay

Nicole

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Erika

Stayed 1 night in Oct 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Best sleep ive had in months
Stayed 1 night in Jan 2025

8/10 Good

peter

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable
Large comfortable double room for 4 People. Good beds, spacious room. No hot water was repaired promptly by friendly repair man.
Stayed 2 nights in Jan 2025

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely clean and nice. Beds were comfortable. We only stayed there one night and did not use the pool so I don’t have any feedback on that. Extremely good value for the cost. It also has a Starbucks in the lobby.
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Rachell

Stayed 1 night in Jan 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It is clear that they are working on remodeling. Most things look great but there are a few things thar still need some help. Noticed some walpaper pealing and places where paint needs to be fixed. The "office" chair in our room was old and pealing. The hot tub was out of order. The showers and whole bathroom was totally remodled and looked beautiful! The beds were clean and comfortable. The staff when we checked in was very kind! I see where there has been a lot of work done. It looks good. Keep it up!
Stayed 2 nights in Dec 2024

10/10 Excellent

Drue

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Eileen, Northville

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find. Convenient to airport. Efficient check in. Clean room.
Stayed 1 night in Jan 2025

6/10 Okay

LISA, TRAVERSE CITY

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Do not stay here, hotel seemed like it was getting ready to shut down. No heat in hallways, it was very cold. Pool closed, Restaurant/bar closed down. No continental breakfast as advertised. Was a ghost town. Staff wearing regular clothes like sweatshirts, wasn’t sure who was actually an employee. Room was clean but furniture worn down, most of the leather peeled off desk chair, shower floor chipped and huge gap between tile and wall. They did have a individual serving coffee maker in the room but only one cup, the lids did not fit the cup. In a great area next to mall but was disappointed with this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Sufi

Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous customer service
Stayed 1 night in Jan 2025

2/10 Terrible

nkanku

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025