Holiday Inn Express & Suites Grand Rapids Airport - South by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Grand Rapids Airport - South by IHG

Exterior
Exterior
Property amenity
Indoor pool, outdoor pool, pool loungers
Iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
4888 TOWN CENTER DRIVE SE, Grand Rapids, MI, 49512
  • Davenport University
    ‪4 min drive‬
  • Patterson Ice Center
    ‪6 min drive‬
  • Golf Club at Thornapple Pointe
    ‪7 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

Suite, 1 Queen Bed

  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed (Hearing)

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Leisure)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Hearing/Mobility, Accessible Tub)

  • 29.9 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Grand Rapids

With a stay at Holiday Inn Express & Suites Grand Rapids Airport - South by IHG in Grand Rapids, you'll be in a shopping district, within a 15-minute drive of Frederik Meijer Gardens and Sculpture Park and Davenport University. .This hotel is 12.7 mi (20.4 km) from Van Andel Arena and 14.6 mi (23.5 km) from DeVos Performance Hall.

What's nearby

  • Davenport University - 4 min drive
  • Woodland Mall - 7 min drive
  • MSA Fieldhouse - 8 min drive
  • Calvin College - 8 min drive
  • Frederik Meijer Gardens and Sculpture Park - 13 min drive

Getting around

  • Grand Rapids Station - 18 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Horrock's Tavern - ‬6 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Fuji Buffet & Grill - ‬6 min drive
  • ‪Panera Bread - ‬7 min drive

About this property

Holiday Inn Express & Suites Grand Rapids Airport - South by IHG

Hotel in Grand Rapids with free breakfast and airport shuttle service
Holiday Inn Express & Suites Grand Rapids Airport - South by IHG offers 114 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Cable television is provided.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 114 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Grand Rapids Airport - South by IHG. A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is complimentary (available on request).
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free return airport shuttle from 4:00 AM to midnight
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Outdoors

  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Express & Suites Rapids By Ihg
Holiday INN EXP Stes Airport S
Holiday Inn Express Suites Grand Rapids Airport South

Holiday Inn Express & Suites Grand Rapids Airport - South by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 904 reviews
Rating 8 - Good. 170 out of 904 reviews
Rating 6 - Okay. 48 out of 904 reviews
Rating 4 - Poor. 35 out of 904 reviews
Rating 2 - Terrible. 38 out of 904 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dr. Robert L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shari the desk clerk was amazingly kind and helpful.
Stayed 2 nights in Nov 2024

2/10 Terrible

tina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Customer Service
I inadvertently booked the wrong location. It was supposed to be airport north however I selected south. I do understand it’s my fault however I had prepaid and my understanding was that if there was a no-show that I would be charged for one night however I was charged the entire reservation which was $500+. My third-party that I booked through contacted the actual hotel and they declined to refund me. I would’ve been OK with just the one night charge. I still stayed at a Holiday Inn express (north), so the company overall did not miss out. I stayed at the Holiday Inn Express for work for a year and a half and traveled there three weeks out of the month. Poor Customer Service!
Stayed 4 nights in Nov 2024

8/10 Good

Gregory

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Comfortable. Convenient park and stay with easy transportation to and from the airport
Stayed 1 night in Oct 2024

8/10 Good

Colleen, sault ste marie

Travelled with partner
Liked: Cleanliness
Quick overnight for a flight. Not much done around hotel. Room was clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nicolai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay for easy access to local businesses and the airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Adrian

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Roger

Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

4/10 Poor

Debbie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Blind was broken. No way to see out the window. I was there for 5 nights, and they couldn't / wouldn't fix it. Towel service intermittent. No bathmat several days. Pitiful for a Holiday Inn Express to be managed this way.
Stayed 5 nights in Nov 2024

8/10 Good

Scott

Stayed 1 night in Oct 2024

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Helen, GLENDALE

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Great staff!
Stayed 1 night in Nov 2024

6/10 Okay

Liane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Ok
Check in was relatively quick. The rooms don’t muffle noises well. I slept poorly from various loud noises and other customers running around the halls, which could be just a one off incident. Upon check in I requested a shuttle at 4:15 am. The shuttle did not arrive and staff was informed there was a change in shuttle driver companies. After some phone calls, the shuttle surprisingly arrived unknown to staff. I had to then cancel my uber. That was a lot to deal with at 4:30 am in the morning.
Stayed 1 night in Nov 2024

2/10 Terrible

Eric Karen

Stayed 1 night in Nov 2024

10/10 Excellent

HERLINDA ARACELY, SAN NICOLAS DE LOS GARZA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

The address in the email you sent me is for a completely different Holiday Inn Express, 20 minutes across town.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kathy, Fort Collins

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Nice property. Staff was welcoming.
Stayed 1 night in Oct 2024

6/10 Okay

Hanse

Stayed 1 night in Oct 2024

6/10 Okay

Dana

Liked: Cleanliness, staff & service
Overall the area is pretty clean.
Stayed 5 nights in Oct 2024

10/10 Excellent

Navonk

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024