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Staybridge Suites Grand Rapids-Kentwood by IHG

3.0 star property

Photo gallery for Staybridge Suites Grand Rapids-Kentwood by IHG

Exterior
Studio Suite, 1 Queen Bed with Sofa bed, Kitchen
Exterior
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Kitchen
  • Pet-friendly

Explore the area

Map
3000 Lake Eastbrook Blvd Se, Grand Rapids, MI, 49512
  • Woodland Mall
    ‪3 min drive‬
  • Calvin College
    ‪3 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪9 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub)

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub) | Room amenity

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub)

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communication, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Roll-In Shower)

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

  • 78 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

  • 78 sq m
  • Sleeps 7
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Kitchen

Studio Suite, Kitchen

Studio Suite, Kitchen

  • 60 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Grand Rapids East, MI

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.8 out of 5, Exceptional, (1172)
The price is AU$263
for 1 room
includes taxes & fees
6 May - 7 May
Country Inn & Suites by Radisson, Grand Rapids East, MI

About the area

Grand Rapids

With a stay at Staybridge Suites Grand Rapids-Kentwood by IHG in Grand Rapids (Kentwood), you'll be within a 15-minute drive of Frederik Meijer Gardens and Sculpture Park and Van Andel Arena. .This hotel is 10 mi (16.1 km) from DeVos Performance Hall and 12.2 mi (19.6 km) from John Ball Zoo.

What's nearby

  • Woodland Mall - 3 min drive - 1.9 km
  • Calvin College - 3 min drive - 3.3 km
  • MSA Fieldhouse - 5 min drive - 4.8 km
  • Frederik Meijer Gardens and Sculpture Park - 9 min drive - 9.3 km
  • Van Andel Arena - 13 min drive - 14.8 km

Getting around

  • Grand Rapids Station - 18 min drive
  • Gerald R. Ford International Airport (GRR) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬15 min walk
  • ‪Panera Bread - ‬6 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Crumbl Cookies - ‬10 min walk
  • ‪The Cheesecake Factory - ‬2 min drive

About this property

Staybridge Suites Grand Rapids-Kentwood by IHG

Hotel in Grand Rapids with free breakfast and a 24-hour fitness center
Staybridge Suites Grand Rapids-Kentwood by IHG offers 94 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 94 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Grab a bite from the snack bar/deli serving guests of Staybridge Suites Grand Rapids-Kentwood by IHG. Mingle with other guests at the complimentary reception, held on select days. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary on-the-go breakfast is served between 6:30 AM and 9:30 AM on weekdays. A complimentary manager's reception is offered on select days.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • DVD player
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 176 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Rapids-Kentwood
Staybridge Suites Rapids-Kentwood Hotel
Staybridge Suites Rapids-Kentwood Hotel Grand
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Hotel Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Grand Rapids Staybridge Suites Grand Rapids-Kentwood Hotel
Hotel Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids Kentwood

Staybridge Suites Grand Rapids-Kentwood by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 223 out of 464 reviews
Rating 8 - Good. 123 out of 464 reviews
Rating 6 - Okay. 61 out of 464 reviews
Rating 4 - Poor. 24 out of 464 reviews
Rating 2 - Terrible. 33 out of 464 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Nicw staff and hotel location

Staff was very friendly, check in smooth. The room was spacious however not very clean. There was debris all over the floor including a piece of plastic my husband stepped on with bare feet. There were onion peels on a pillow and the couch, a piece of brownie or something on the floor, obviously the room was not vacuumed. All doors were stained/smudged with something that I easily cleaned off with a towel. There were stains all along the walls in the bathrooms (like coffee was spilled down the wall and left there) and a stain on the bedding. This is not the first time we stayed here so was surprised how poorly cleaned this room was when we arrived. Disappointed that this may cause us not to stay here again.
Stayed 1 night in Apr 2025

6/10 Okay

Sean

Liked: Staff & service, property conditions & facilities, room comfort
No hot water when I tried to take a shower, found a room key and receipt from previous customer. Makes you think of how they missed that and cleaned the room correctly. Second time in a row didn't have any waffles batter
Stayed 1 night in Apr 2025

8/10 Good

Bernard

Travelled with partner
Liked: Amenities
Clint
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was older but well maintained
Stayed 1 night in Apr 2025

6/10 Okay

Shamari

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s for the older crowd
Stayed 2 nights in Apr 2025

8/10 Good

Tracy, Kalkaska

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. Our room was very nice, well laid out, clean and well appointed. Quiet location but easy to get to everything. 4.5 stars only because the "manager's reception" only applies Mon-Wed, not all week, like the listing says. The breakfast was also not as good as we expected. There were plenty of options but some were low or out, the toaster barely worked, there were missing condiments. They were not busy at that time. Based on the photos, we were expecting a much better meal, but were a bit disappointed. However, we'd stay again!
Stayed 1 night in Apr 2025

2/10 Terrible

Stacy

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Disliked: Amenities
I wasn’t impressed with this place at all. Number one when I arrived there was no one who could help me check in is what I was told an had to wait for quite some time for someone to finally help me get checked in . No ice machine and no ice make in freezer . I paid for a 1 bed room suite I would think I would have it
Stayed 1 night in Apr 2025

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious rooms to accommodate a family of 7 comfortably. Suggest removing the phones since none were set up and unneeded anyway.
Stayed 1 night in Mar 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Remy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room for a week because the photos online looked really nice. I have never travelled alone or stayed in a hotel alone so I wanted somewhere I would feel comfortable. This place was so nice and had everything I needed. The whole entire trip I kept thinking I am so glad I chose to stay here. I felt safe and I didn’t have any complaints at all. Everyone in my class complained about how hard their beds were and mine was so soft and comfy. Would def stay here again! If you are debating it, go ahead and book it!
Stayed 5 nights in Mar 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ted

Stayed 1 night in Mar 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Feb 2025

10/10 Excellent

Double

Business traveller

Stay review

Had a great experience, price was reasonable
Stayed 1 night in Feb 2025

6/10 Okay

Savannah

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed for 1 night. Upon arrival there was weird spatters of (sauces?) or liquid on the walls. When going to bed, we found a dirty tissue between the headboard and the bed. The power went out for the entire hotel in the middle of the night, staff seemed like they didn’t know what to do and didn’t say anything about it when checking out. Breakfast was limited due to power outage so we couldn’t enjoy that. Not the worst, but I’d probably try and find a different place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

jahkila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had an awesome two-night stay there, really appreciated the free dinner and great breakfast. the room was comfortable, beds were comfortable, bathroom was clean and liked the walk-in shower. The staff was excellent and welcoming.
Stayed 2 nights in Feb 2025

6/10 Okay

Carlos

Disliked: Staff & service, property conditions & facilities
The locks were broken on the back doors, anyone could get into the property without a key.
Stayed 2 nights in Jan 2025

8/10 Good

Tanesha T

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very spacious my family had a wonderful time on new years eve. Large two bedrooms two bathrooms with a kitchen is what we had
Stayed 1 night in Dec 2024

10/10 Excellent

Yvette, White Cloud

Stayed 1 night in Dec 2024

10/10 Excellent

Matthew and Anita

Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Would look elsewhere

Would not stay again. staff was friendly but room was old, carpets were dirty in the hallways and furniture was damaged and dirty. Ceiling in bathroom had water damage and mold.
Stayed 1 night in Dec 2024

10/10 Excellent

Marcie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and attentive. TV would not work in room, they moved us quickly. Large dog was accepted with no issues. It was a lovely room. Wish it had been summer so we could enjoy pool and hot tub. Breakfast was the best I ever had at a hotel!
Stayed 1 night in Nov 2024