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Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel

Exterior
Desk, laptop workspace, iron/ironing board, cots/infant beds
Outdoor pool
Fitness facility
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Gym
    Gym
  • Pool
    Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
808 N Davis Ave, Cleveland, MS, 38732
  • Cleveland Medical Clinic
    2 min drive
  • Martin and Sue King Railroad Museum
    3 min drive
  • Delta State University
    3 min drive
  • Greenville, MS (GLH-Mid Delta Regional)
    54 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Comm, Tub)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Comm, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Roll In Shwr)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Roll In Shwr)

  • Sleeps 2
  • 1 King Bed

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About the area

Cleveland

Located in Cleveland, Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel is in a rural location, within a 5-minute drive of Cleveland Medical Clinic and Derrall Foreman Golf Course. .This hotel is 31.2 mi (50.2 km) from Mississippi River and 1.2 mi (1.9 km) from Delta State University.

What's nearby

  • Cleveland Medical Clinic - 2 min drive - 1.9 km
  • Martin and Sue King Railroad Museum - 3 min drive - 2.4 km
  • Bologna Performing Arts Center - 3 min drive - 3.4 km
  • University Health Center - 3 min drive - 3.2 km
  • Delta State University - 3 min drive - 1.9 km

Getting around

  • Memphis International Airport (MEM) - 117 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Sonic Drive-In - ‬1 min drive
  • ‪Popeyes Louisiana Kitchen - ‬11 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪No Way Jose - ‬4 min drive

About this property

Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel

Hotel in Cleveland with free breakfast and a fitness center
Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel offers 66 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center.
A complimentary buffet breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds available
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway beds available

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds available
  • Heating
  • Rollaway beds available

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 10 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland
Holiday Inn Express Hotel Cleveland
Holiday Inn Express Hotel Suites Cleveland
Holiday Inn Express Hotel Suites Cleveland an IHG Hotel
"Holiday Inn Express Hotel Suites Cleveland an IHG Hotel"
Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel Hotel

Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 336 out of 797 reviews" "
Rating 8 - Good. 235 out of 797 reviews" "
Rating 6 - Okay. 95 out of 797 reviews" "
Rating 4 - Poor. 77 out of 797 reviews" "
Rating 2 - Terrible. 54 out of 797 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Mary Ann

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Customer service was not good coming in. Jessica at beginning was good. I booked my hotel online on Hotel.com and wasn't told anything about extra charges. I wasn't told when I was filling out the sheet. I had to ask what the other charges was for. Jessica didn't explain it well. After I showed my receipt from online she went back to get James the manager. He wasn't much better. There's no signage of the fees or anything. But then it gets worst. The botten for the elevator was broken. Spilled juice or something is on the wall near the elevator. The 1st room (210) toilet was nasty looking. The bath tub looked worst. We called the front desk and the inspector came up. She showed us room 204, it was a slightly better. The tub still looked nasty. We refused to take a shower or bath...dirty rings were around the tub. The caulking on the wall was horrible. Holes in sheets and comforter....please look at the pictures. Remote didn't have batteries and it was the wrong remote for the tv. The black spot on the ceiling/wall looks like mold....nasty looking. Not to mention the nasty workout room. Paying $400 something for 2 nights wasn't worth it. Hopefully breakfast will be decent..... The pictures below don't lie. I didn't post all of them
Stayed 2 nights in Aug 2024

4/10 Poor

Cornelies

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Virginia

Travelled with partner
We were on third floor, there were rooms with broken locks and rooms that the doors were open no one seemed to be there. I felt unsafe.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 2 nights in Jul 2024

6/10 Okay

Joan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Wasn’t a good Holiday
Bath tub was stained gray and rust, floor in bath room was dusty. Mattress was bad, I couldn’t get out of the bed, cause I was sunken in it
Stayed 2 nights in Aug 2024

2/10 Terrible

Denise

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
What i like was the customer services. What i didn’t like was i had to change rooms three times due to the carpet on the floor was wet. The beds were wet (damp) every room i went to had wet carpet and damp bedding. I also didn't like the place smells like piss and mold and every room. You see green mold all in the window seal. I couldn't hardly breathe head started hurting, so i went to the front desk ask for carpet freshener they didn't have nothing to kill the scent. I actually went to Walmart to buy cleaning supplies to clean the room i was in it still didn’t stop my headache so i went back down stairs and ask to be moved down to the first floor it wasn't any better the toilets was filthy with brown scum all in the inside. I couldn't take it ask for my money back because i have asthma that whole business need to be tore down and rebuild because it's mold infested. I went to another hotel. Holiday inn express really disappointed me because everytime i travel that's the place i like to stay, but this location need to be closed immediately for the safety of everyone. That mold will kill you!
Stayed 3 nights in Jul 2024

2/10 Terrible

Suzette

Stayed 3 nights in Jul 2024

4/10 Poor

Kris

Travelled with family and small children
Disliked: Property conditions & facilities
C
Stayed 1 night in Jul 2024

2/10 Terrible

Cheryl

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely fifthly and staff (Assistant Manager) was very rude and disrespectful. I have pictures that I will be sending to the Holiday Inn Headquarters.
Stayed 3 nights in Jul 2024

6/10 Okay

Odessa

Travelled with family and small children
Nothing staff not friendly at all housekeeping was bad areas need attention
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Room comfort
I wouldn't recommend.
The room was musty and damp, and when I went to pick up my bag this morning to leave, my handles felt wet. I reserved a king bed and was given two queens. One of the beds was broken as if someone jumped on it and broke the box spring so it was tilted at an angle. The curtains were tattered. the elevator was broken which was super inconvenient being on the third floor. The room's overall condition was tolerable, but I recommend spending your money elsewhere if you're used to staying in nice hotels. Took a chance on this one, and I was disappointed.
Stayed 1 night in Jul 2024

10/10 Excellent

Roosevelt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Norma, St Louis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property smells like urine or mold, the door to room look like someone used a crowbar to break in, the rooms and property is very dated and needs to be updated, there was no trash, poor lighting and seating other thsn the bed. The breakfast was ok, I don't usually complain.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for one night stay.
Stayed 1 night in Jun 2024

8/10 Good

Kayla

Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Okay, but needs improvements
We’ve stayed here many times through the last few years to visit our daughter who was at college in Cleveland. It has slowly declined in cleanliness and upkeep. It has the opportunity to be better, but lots of areas need attention.
Stayed 1 night in Jun 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place need a little help
Nice place, clean and staff friendly. Stayed 4 nights no maid service until last night and we had to assist on it had to ask for towels every day. Other than that I had a nice time. I plan to stay there again when I visit also fix the Ice machines please
Stayed 4 nights in Jun 2024

6/10 Okay

Rondald, Manning

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One major complaint I have about this property is two of the three ice machines were broken on the hottest day of the year so far. So this morning when we checked out, there was absolutely no ice to be had by anyone and there are several people working construction on the highway, not good.
Stayed 1 night in Jun 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had mold
Stayed 2 nights in Jun 2024

4/10 Poor

Darrell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Miranda

Business traveller
Liked: Staff & service, room comfort
Great staff. Unfavorable guests
Check in was smooth and the front desk staff were very kind and respectful. The downside was there was an odor in the hallway of my rooms floor. And some guest were having a “pool party” despite the pool being closed. Luckily the party didn’t last long; because management shut it down
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice. The staff was friendly and helpful. The breakfast could be slightly improved by offering other breakfast meats. The pancake machine was not working the whole time.
Stayed 3 nights in Jun 2024

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024