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Hotel Frances

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Frances

Interior
Interior
Individually furnished, desk, laptop workspace, bed sheets
Balcony
Junior Suite

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Business services
    Business services

Explore the area

Map
Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    2 min walk
  • Plaza de Armas
    2 min walk
  • Degollado Theater
    3 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    31 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 36 sq m
  • Sleeps 5
  • 2 Double Beds

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About the area

Guadalajara

With a stay at Hotel Frances, you'll be centrally located in Guadalajara, steps from Guadalajara Cathedral and within a 5-minute drive of US Consulate General Guadalajara. .This hotel is 4.1 mi (6.5 km) from Expo Guadalajara and 2.6 mi (4.2 km) from Jalisco Stadium.

What's nearby

  • Guadalajara Cathedral - 2 min walk - 0.2 km
  • Plaza de Armas - 2 min walk - 0.2 km
  • Degollado Theater - 3 min walk - 0.3 km
  • Magno Centro Joyero - 9 min walk - 0.8 km
  • US Consulate General Guadalajara - 3 min drive - 2.5 km

Getting around

  • Plaza Universidad Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive

Restaurants

  • ‪La Chata de Guadalajara - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café Boutique Degollado - ‬2 min walk
  • ‪Cafe Madrid restaurant Guadalajara - ‬3 min walk
  • ‪Chai - ‬1 min walk

About this property

Hotel Frances

Colonial Guadalajara hotel in Downtown Guadalajara with a rooftop terrace
Hotel Frances offers 65 accommodations with complimentary toiletries and ceiling fans. These individually furnished accommodations include desks. Digital television is provided. Bathrooms include showers. Housekeeping is provided daily.
Make yourself at home in one of the 65 individually furnished guestrooms. Digital television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and ceiling fans, and housekeeping is provided daily.
Take in the views from a rooftop terrace and make use of amenities such as concierge services and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite for lunch or brunch at the hotel's restaurant, El Molino Rojo, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 8 AM to noon for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and noon.
El Molino Rojo - This family restaurant serves breakfast, brunch, and lunch.
Room service is available.

Languages

English, Spanish

Property amenities

Parking and public transport

  • Height restrictions apply for on-site parking
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–noon: MXN 160-200 per person
  • Room service available

Restaurants on site

  • El Molino Rojo

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Shared fridge
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • TV/satellite channels

More

  • Desk
  • Individually furnished
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 160 to 200 per person
  • Airport shuttle fee: MXN 350 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara

Hotel Frances Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 376 out of 1002 reviews" "
Rating 8 - Good. 331 out of 1002 reviews" "
Rating 6 - Okay. 169 out of 1002 reviews" "
Rating 4 - Poor. 73 out of 1002 reviews" "
Rating 2 - Terrible. 53 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location
Stayed 3 nights in Aug 2024

10/10 Excellent

Yenedi

Stayed 4 nights in Jul 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. It is a nicely conserved building despite it being more than 400 years old. It comes with the basic amenities. Rooms are spacious and comfortable. There is AC in every room. It is a few meters from the center of the city. There are good restaurants nearby, museums around the corner, shopping all around that area, and the area is walkable. Taxis are always available outside the hotel ready to take you anywhere you want to go.
Stayed 2 nights in Jul 2024

6/10 Okay

sergio

Stayed 1 night in Jul 2024

4/10 Poor

Francisco

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs lots of attention
This is a historic hotel with lots of originality, but old doesn’t mean it should be unkept. There was mold in the bathrooms, a mildew smell in the room, front desk staff seemed like they didn’t care, and the beds may be the original from the 1600s! We asked if they could turn on the chandelier lights in the lobby but it remained dark all night. So disappointed.
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the colonial ambiance of the hotel and its ideal location near the cathedral. The staff were very helpful with questions and services.
Stayed 2 nights in Jun 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta porque está cerca a el centro de Guadalajara
Stayed 1 night in Jun 2024

8/10 Good

roberto

Stayed 2 nights in Apr 2024

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location
It was clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic building and area.
Stayed 2 nights in Apr 2024

2/10 Terrible

Angela

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't respected my reservation. I paid for that in expedia I gave them the reservation number and they said that Expedia didn't pay to them or make the reservation. I was pretty upset. I was feeling humiliated. They offered another room for more money. I want a reimbursement from Expedia because this was terrible experience. I walked to another at night time until I went to other hotel Hotel Morales.
Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024

2/10 Terrible

LEOBARDO, green bay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room 214 NO Air Conditioning WiFi does not work toilet Handle was lose Cuarto 214 no aire condicionado el internet no sirve ahí y la palanca de la tasa del baño estaba suelta
Stayed 1 night in Mar 2024

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

2/10 Terrible

Amador

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Really liked the property, beautiful building, in a great area.
Stayed 3 nights in Mar 2024

6/10 Okay

Omar Alejandro

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
No wifi or TV service during my stay
Stayed 4 nights in Mar 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great basically. Clean and friendly. The bed was too small for the 2 of us and made sleeping difficult so best to get rwi beds. The one thing we missed was having the little tables on the roof where you could have a beverage plus the bar was closed. It would be nice if you ccould buy cold beer there at the hotel.
Stayed 4 nights in Mar 2024

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique
Stayed 2 nights in Mar 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
tiny room compared to pics; poor ventilation; window onto air vent; bed loudly creaked with every move. Poor service; hours before a second towel arrived (2 person booking), no serious attempt to remedy issues, unable to deal with cancellation. Shower barely functioning. Able to hear other guests using their bathroom through window and walls. Generally, hotel pictures do not match reality.
Stayed 3 nights in Feb 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service
Terrible water pressure in the shower Premium suite 302 and terrible mattres
Stayed 2 nights in Feb 2024

10/10 Excellent

Thelma, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely antique building. They should give out more free drinking water. Only got 2 small bottles the first night.
Stayed 4 nights in Feb 2024

10/10 Excellent

Luis Fernando

Stayed 3 nights in Feb 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
We liked this historical Hotel. Comfortable
Stayed 2 nights in Feb 2024

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the couples we were with had a fall (the husband) on the stairs and the staff were wonderful - caring, attentive and made several followup calls to make sure he was okay and actually came up to the room to check on him! So kudos to the young fellow on the desk and the concierge - they went above and beyond!
Stayed 5 nights in Feb 2024