Four Points By Sheraton Guangzhou, Baiyun

4.0 star property

Photo gallery for Four Points By Sheraton Guangzhou, Baiyun

Exterior
Lobby
Premium bedding, down duvets, in-room safe, desk
Breakfast, lunch and dinner served
Premium bedding, down duvets, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
No.14,16, Yuncheng Middle Second Road, Baiyun District, Guangzhou, Guangdong, 510410
  • Guangzhou Baiyun International Convention Center
    ‪15 min walk‬
  • Guangzhou Wanda Plaza
    ‪2 min drive‬
  • Baiyun Mountain
    ‪8 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪33 min drive‬

Similar properties

About the area

Guangzhou

With a stay at Four Points By Sheraton Guangzhou, Baiyun in Guangzhou (Baiyun District), you'll be a 2-minute drive from Guangzhou Wanda Plaza and 6 minutes from Yuexiu Park. .This hotel is 3.1 mi (5.1 km) from Baiyun Mountain and 6.3 mi (10.2 km) from Haizhu Wholesale Market.

What's nearby

  • Guangzhou Baiyun International Convention Center - 15 min walk - 1.3 km
  • Guangzhou Wanda Plaza - 2 min drive - 2.3 km
  • Yuexiu Park - 6 min drive - 6.6 km
  • Baiyun Mountain - 8 min drive - 5.1 km
  • Shangxiajiu Pedestrian Street - 11 min drive - 10.5 km

Getting around

  • Baiyun Cultural Square Station - 10 min walk
  • Guangzhou Railway Station - 14 min drive
  • Baiyun International Airport (CAN) - 33 min drive

Restaurants

  • ‪听云轩锦亿酒家 - ‬15 min walk
  • ‪龙都酒楼 - ‬16 min walk
  • ‪虎悦会 - ‬14 min walk
  • ‪广州广东金弘国际大酒店 - ‬7 min walk
  • ‪阿曼尼 - ‬18 min walk

About this property

Four Points By Sheraton Guangzhou, Baiyun

Hotel connected to the convention center in Guangzhou with a 24-hour health club
Four Points By Sheraton Guangzhou, Baiyun offers 350 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Make yourself at home in one of the 350 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a communal living room.
Stop by the hotel's restaurant, The Mesh, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A train station pick-up service is available for a surcharge.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
The Mesh - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 198 for adults and CNY 99 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Bar
  • The Mesh

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Free cot
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (72 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (130 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 1 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to October
Pool access available from 6:00 AM to 11:00 PM
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Points By Sheraton Guangzhou Baiyun
Four Points By Sheraton Guangzhou, Baiyun Hotel
Four Points By Sheraton Guangzhou, Baiyun Guangzhou
Four Points By Sheraton Guangzhou, Baiyun Hotel Guangzhou

Four Points By Sheraton Guangzhou, Baiyun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 43 out of 67 reviews
Rating 8 - Good. 17 out of 67 reviews
Rating 6 - Okay. 1 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 5 out of 67 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Evangelos

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Originally was given a disabled room with a bathroom that was not ideal as water would have escaped the sink. I complained and asked another room and was offered another room that was smelling smoke although I booked non smoking room. Was then changed to a second floor room and was told I would be given a more comfortable higher room the next day however nobody from reception contacted me during my 4 nights stay.
Stayed 4 nights in Dec 2024

8/10 Good

Lu Jia

Liked: Cleanliness, staff & service, property conditions & facilities
Good management after I made a complaint. Staffs were very friendly. Not
Stayed 3 nights in Dec 2024

8/10 Good

Paresh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant staff but not understand English easily.
Stayed 5 nights in Dec 2024

10/10 Excellent

Mart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and new facility
Stayed 5 nights in Oct 2024

10/10 Excellent

CHRISTINE, Praha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Very clean. Some Staffs (not all) were amazing. Nearest shopping & restaurants are within 10 minutes walking distance.
Stayed 1 night in Aug 2024

10/10 Excellent

Calvin

Stayed 1 night in Aug 2024

8/10 Good

Calvin

Stayed 1 night in Aug 2024

10/10 Excellent

mathew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

calvin

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

yong

Stayed 2 nights in Jan 2024

10/10 Excellent

Ka Wai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
今年最滿意的住宿
今次入住應該是本人今年出差旅行所住的酒店最滿意的。除了環境的氛位,工作人員的服務,以及很多細緻元素,也感受到希望令到客人滿意的體驗。
Stayed 1 night in Dec 2024

2/10 Terrible

Yaxian

Stayed 1 night in Oct 2024

10/10 Excellent

jungho

Stayed 1 night in Nov 2024

10/10 Excellent

jungho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Michael Wai Ko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Naaz Alam New

Stayed 5 nights in Sep 2024

10/10 Excellent

SAYAKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

yiheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 2 nights in Aug 2024

10/10 Excellent

beumzoon

Stayed 3 nights in Aug 2024

2/10 Terrible

Kin Fo

Stayed 1 night in Aug 2024

10/10 Excellent

siu kuen jova

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
如果要求有质素的酒店可以选择, 但係在白云文化广场站去景点路程很远。
Stayed 3 nights in Jul 2024

10/10 Excellent

Chun Hung

Stayed 1 night in Jun 2024

8/10 Good

Stephenie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024