Four Seasons Guangzhou

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Seasons Guangzhou

Exterior
Interior
Exterior
Couples treatment room(s), sauna, steam room, body treatments
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
5 Zhujiang West Road, Pearl River New City Tianhe District, Guangzhou, Guangdong, 510000
  • Guangzhou Opera House
    7 min walk
  • Flower City Square
    14 min walk
  • Tee Mall
    4 min drive
  • Guangzhou (CAN-Baiyun Intl.)
    50 min drive

Room options

Premier King Room with Canton Tower View

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Premier King Room with Canton Tower View

  • 70 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Superior King Room with Canton Tower View

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe King Room with City View

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe King Suite with City View

  • 124 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room with City View

  • 61 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe King Suite with River View

  • 113 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Suite with Canton Tower View

  • 124 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Premier King Room with River View

  • 70 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe King Room with River View

  • 70 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room with River View

  • 70 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

Tower King Room with City View

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Guangzhou

A stay at Four Seasons Guangzhou places you in the heart of Guangzhou, a 5-minute drive from Canton Tower and 6 minutes from Yuexiu Park. .This luxury hotel is 4 mi (6.5 km) from Beijing Road Pedestrian Street and 4.6 mi (7.4 km) from Canton Fair Complex.

What's nearby

  • Guangzhou Opera House - 7 min walk - 0.7 km
  • Taikoo Hui - 4 min drive - 4.1 km
  • Canton Tower - 5 min drive - 4.5 km
  • Beijing Road Pedestrian Street - 7 min drive - 6.6 km
  • Canton Fair Complex - 9 min drive - 7.4 km

Getting around

  • Zhujiang New Town Station - 6 min walk
  • Guangzhou East Railway Station - 16 min drive
  • Foshan (FUO-Shadi) - 52 min drive

Restaurants

  • ‪Four Seasons Hotel Guangzhou - ‬1 min walk
  • ‪428 Cafe - ‬2 min walk
  • ‪花城小厨 - ‬7 min walk
  • ‪海皇轩食府 - ‬7 min walk
  • ‪Ideal shef - ‬15 min walk

About this property

Four Seasons Guangzhou

Luxury Guangzhou hotel in Tianhe with 5 restaurants
Four Seasons Guangzhou offers 344 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and in-room fitness.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hua Spa 花水疗中心 has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 344 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Asian cuisine at The Atrium中庭酒吧, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Atrium中庭酒吧 - This lobby lounge specializes in Asian cuisine and serves light fare only.
Yu Yue Heen愉粤轩 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Kumoi 云居 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Caffe Mondo意珍 - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Catch佰鲜汇 - This restaurant serves dinner only. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 278 for adults and CNY 139 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Atrium中庭酒吧
  • Yu Yue Heen愉粤轩
  • Kumoi 云居
  • Caffe Mondo意珍
  • Catch佰鲜汇

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool sunloungers

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Elliptical machine
  • Energy-saving switches
  • Free weights
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Rowing machine
  • Safe
  • Slippers
  • Soundproofing
  • Stationary bike
  • Treadmill
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 278 for adults and CNY 139 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Seasons Guangzhou
Four Seasons Hotel Guangzhou
Guangzhou Four Seasons
Four Seasons Guangzhou Hotel
Four Seasons Guangzhou Hotel
Four Seasons Guangzhou Guangzhou
Four Seasons Guangzhou Hotel Guangzhou

Four Seasons Guangzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 307 out of 420 reviews" "
Rating 8 - Good. 81 out of 420 reviews" "
Rating 6 - Okay. 20 out of 420 reviews" "
Rating 4 - Poor. 6 out of 420 reviews" "
Rating 2 - Terrible. 6 out of 420 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Walker

Stayed 3 nights in Jul 2024

10/10 Excellent

Ng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Yip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m typically a picky traveler and this hotel and their wonderful staff exceeded my expectations in every way! 10/10 for excellent service and sincerity, we felt so well taken cared of. Thank you so much :)
Stayed 4 nights in Jun 2024

10/10 Excellent

Ryosuke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the four seasons for two nights. I've been to Guangzhou many times but this was by far the best hotel experience I've had.
Stayed 2 nights in Jun 2024

10/10 Excellent

DHILLON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the best in Guangzhou.
Stayed 1 night in May 2024

10/10 Excellent

DHILLON

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing, Beautiful
Stayed 1 night in May 2024

10/10 Excellent

subash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Always a luxurious experience
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has amazing view of the city. Friendly staff who will go out of their way to help us if we needed something. Definitely will come back again!
Stayed 3 nights in May 2024

10/10 Excellent

Chan Fan, Hayward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in May 2024

10/10 Excellent

Jiacheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, love the extra large bathtub. Large room great for couple and family with kids. Absolutely a better deal than Rosewood Guangzhou.
Stayed 1 night in May 2024

10/10 Excellent

Idan

Stayed 2 nights in May 2024

10/10 Excellent

Shimin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very luxurious. The staffs from the concierge, bell service to cleaner are all very nice and friendly. We booked a Deluxe Twin Room with City View. The room was on level 83 and the view could be very good if the weather is good. During my stay, the weather was bad so what I could see outside was cloud. I love the bathroom because it is enormously big with heated floor. I got an email from the hotel on the day before i arrived to check on my ETA so they could try to have the room ready when I arrived. They also extended my check out because i accidentally injured my back in the bathroom on the first night. I was very grateful for this because I could have rest more before I flew to Frankfurt later that day.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite stay. The view from my room of the city and canton tower was spectacular. The restaurant on the 100th floor is amazing. Delicious food, extra, extra friendly staff and excellent all round service.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rajan, Punta Pacífica Panamá

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay thanks to the friendly staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Rajan, Punta Pacífica Panamá

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Apr 2024

10/10 Excellent

Shuang

Good
Stayed 3 nights in Apr 2024

10/10 Excellent

steven

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is absolutely stellar with every attention to detail. The facility and restaurants are excellent. We have stayed at this 4 Seasons over many years and consider it the premier hotel in Guangzhou.
Stayed 9 nights in Apr 2024

10/10 Excellent

Emile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

ANDRES

Stayed 5 nights in Apr 2024

10/10 Excellent

Rajan, Punta Pacífica Panamá

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond have new meaning
Wonderful top-notch service and friendliness from the moment we arrived in town, let alone the hotel. Everyone from Kent, Tim, Scarlett, Lucas, Twinkle, Ivan, etc etc, basically the whole staff in every part of this terrific Four Seasons, made for an amazing stay! With the spectacular views from up high, the soothing massages in the Spa, and the very accommodating staff in Catch, Caffe Mondo, the Atrium, etc, we felt more than catered to. Looking forward to our next trip to Guangzhou and our new home-away-from-home! Bravo Team FS Guangzhou!! 👏👏👏
Stayed 1 night in Apr 2024

6/10 Okay

Don, Malden

Liked: Cleanliness, staff & service
For 450$ a night, I was quite disappointed. The room was 7909 in which two huge columns blocking the outside view. The room appears to be not comptletely prepared for guest use. The sofa was old and ugly. The worst thing was air conditioning .
Stayed 1 night in Mar 2024

10/10 Excellent

Reuben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024