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Park Hyatt Guangzhou

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Hyatt Guangzhou

Exterior
Couples treatment room(s), hot tub, steam room, body treatments
Cocktail bar
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
No. 16, Huaxia Road, Zhujiang New Town, Tianhe District, Guangzhou, Guangdong
  • Guangzhou Opera House
    6 min walk
  • Flower City Square
    12 min walk
  • Guangzhou Library
    2 min drive
  • Guangzhou (CAN-Baiyun Intl.)
    48 min drive

Room options

View all photos for 2 Double Beds Park View

48-inch LED TV with cable channels, TV, pay films

2 Double Beds Park View

  • 52 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed River View

1 King Bed River View

1 King Bed River View

  • 52 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Beds River View

View from room

2 Double Beds River View

  • 52 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Park Deluxe King

Park Deluxe King | View from room

Park Deluxe King

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Living area

Park Suite

  • 109 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed Canton Tower View

1 King Bed Canton Tower View | View from room

1 King Bed Canton Tower View

  • 52 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Tower View Suite

Tower View Suite

Tower View Suite

  • 109 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Double Beds Canton Tower View

View from room

2 Double Beds Canton Tower View

  • 52 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • 260 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Diplomat Suite

Minibar, in-room safe, desk, soundproofing

Diplomat Suite

  • 208 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 162 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Park Deluxe Suite

Park Deluxe Suite

Park Deluxe Suite

  • 109 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, River View

Deluxe Studio Suite, 1 King Bed, River View | Living area

Deluxe Studio Suite, 1 King Bed, River View

  • 109 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 KING BED

Minibar, in-room safe, desk, soundproofing

1 KING BED

  • 52.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 DOUBLE BEDS

View from room

2 DOUBLE BEDS

  • 52 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed Park View

1 King Bed Park View

1 King Bed Park View

  • 52 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Four Seasons Guangzhou

Pool
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (420)
The price is AU$495
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Four Seasons Guangzhou

About the area

Guangzhou

In the heart of Guangzhou, Park Hyatt Guangzhou is within a 5-minute drive of Guangzhou Opera House and Guangdong Museum. .This luxury hotel is 1.3 mi (2 km) from Guangzhou Library and 1.7 mi (2.8 km) from Tee Mall.

What's nearby

  • Guangzhou Opera House - 6 min walk - 0.6 km
  • Taikoo Hui - 3 min drive - 3.5 km
  • Canton Tower - 4 min drive - 3.9 km
  • Beijing Road Pedestrian Street - 6 min drive - 5.9 km
  • Canton Fair Complex - 8 min drive - 6.8 km

Getting around

  • Zhujiang New Town Station - 2 min walk
  • Guangzhou East Railway Station - 14 min drive
  • Baiyun International Airport (CAN) - 48 min drive

Restaurants

  • ‪狮頭牌卤味研究所 - ‬1 min walk
  • ‪东江美食店 - ‬4 min walk
  • ‪竹马居酒屋 - ‬5 min walk
  • ‪Hen&Cock Chicken - ‬2 min walk
  • ‪La Medina - ‬4 min walk

About this property

Park Hyatt Guangzhou

Luxury Guangzhou hotel in Tianhe with 3 restaurants
Park Hyatt Guangzhou offers 208 air-conditioned accommodations with minibars and espresso makers. 48-inch LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Make yourself at home in one of the 208 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Mediterranean cuisine at Dining Room, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Guangzhou? This hotel has facilities measuring 13993 square feet (1300 square meters), including a conference center. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Dining Room - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.
Living Room - This restaurant specializes in Fusion cuisine and serves lunch, dinner, and light fare. Reservations are required. Open daily.
Yue Jing Xuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Roof Bar - Onsite cocktail bar. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 258 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Dining Room
  • Living Room
  • Yue Jing Xuan
  • The Roof Bar

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Winery release events

Family friendly

  • Baby bath
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (13993 square feet of space)

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Hardwood flooring in room
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 48-inch LED TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 258 per person
  • Rollaway bed fee: CNY 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Park Hyatt Guangzhou Hotel
Park Hyatt Guangzhou
Park Hyatt Guangzhou Hotel
Park Hyatt Guangzhou Guangzhou
Park Hyatt Guangzhou Hotel Guangzhou

Park Hyatt Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 103 reviews" "
Rating 8 - Good. 24 out of 103 reviews" "
Rating 6 - Okay. 4 out of 103 reviews" "
Rating 4 - Poor. 3 out of 103 reviews" "
Rating 2 - Terrible. 6 out of 103 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

chuqian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the cleaning staff was always polite and the room was always clean.
Stayed 5 nights in Jul 2024

2/10 Terrible

TING

Stayed 1 night in May 2024

10/10 Excellent

Eloy, Cutler Bay

Stayed 2 nights in Apr 2024

10/10 Excellent

Jian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, superb service from staff, amazing view.
Stayed 1 night in Apr 2024

10/10 Excellent

Zitong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Xiaoyan

Travelled with family
Good hotel, good room, good service
Stayed 1 night in Dec 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Hotel is modern and comfortable. Service is great.
Stayed 2 nights in Sep 2023

10/10 Excellent

Or Tsun Yu

Stayed 2 nights in Nov 2023

10/10 Excellent

Kanti

Stayed 2 nights in Sep 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ying

Stayed 1 night in Jul 2023

10/10 Excellent

Miaotian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Vincent

Stayed 3 nights in Aug 2022

2/10 Terrible

Rodney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible Service and Attitude
I’m posting this for my wife, as I booked the hotel for her solo trip. During the night the A/C wasn’t getting cool, it couldn’t get below 22 deg. The hotel didn’t even have a fan for to use. The hotel offered me a mediocre breakfast and a late check out after I complained and they moved me around to different rooms without any sleep. However, the next day while I was trying to take a nap around 11:45am, a man knocked on the door once and let himself into the room without saying anything. After my shock and I confronted him, he said he was room service and had the wrong room. When I checked out I asked to speak to the manager, Mark Wong, who said the man was checking laundry which is different than what the man said. Mark said they would investigate and call me later. They called me back to say after investigating the man knocked, so it was “ok” to which I replied he opened the door before I could say anything and the reply was “everyone has a different perception of time”. As a solo woman traveler, Mark’s indifference to the situation is unforgivable and he should be ashamed. There is absolutely no excuse for any staff entering a room without proper time and announcing why they are there. I’m thankful I was not changing or in the shower when the man entered.
Stayed 1 night in Oct 2021

4/10 Poor

shiqiu

Stayed 1 night in Nov 2020

10/10 Excellent

Ziyad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay at
Indescribable place. The lobby little bit dim.
Stayed 3 nights in Dec 2019

10/10 Excellent

fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Wei

Stayed 1 night in Sep 2019

10/10 Excellent

Alden, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
great place like all other Park Hyatt! and great location as well
Stayed 2 nights in Sep 2019

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2019

6/10 Okay

Charles

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good location. Good facility. Bad service.
It’s such a good location and good building it’s a shame that the service isn’t very good.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure
Always a pleasure staying here on business.
Stayed 2 nights in May 2019

8/10 Good

KELVINCHEUNG, Hong Kong

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, privacy very good, staff too young & seem not well trained !
Stayed 2 nights in May 2019