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Sheraton Dongguan Hotel

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Dongguan Hotel

Lobby
3 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool, open 6:30 AM to 10 PM, pool umbrellas, pool loungers
View from room
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included
  • Room service

Explore the area

Map
No. 281 Houjie Section, Guantai Road, Houjie Town, Dongguan, Guangdong, 523962
  • Wanda Plaza Dongguan
    19 min walk
  • 雅园蒸品
    4 min walk
  • Guangzhou (ZTI-Humen Ferry Port)
  • Shenzhen (SZX-Shenzhen Intl.)
    37 min drive

Room options

View all photos for Club Suite, 1 Bedroom, City View

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 Bedroom, City View

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 Bedroom

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, 1 Bedroom

  • 420 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 Bedroom

  • 130 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds, City View

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, City View, Corner

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Double Beds, City View, Corner

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, City View

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, City View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Double Beds, City View

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, City View

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

HJ International Hotel

Pool
Spa
Parking included
Free WiFi
4.5 out of 5, Wonderful, (84)
The price is AU$144
for 1 room
includes taxes & fees
5 Jan - 6 Jan
HJ International Hotel

About the area

Dongguan

Located in Dongguan, Sheraton Dongguan Hotel is connected to a shopping center, a 5-minute drive from Guangdong Modern International Exhibition Center and 12 minutes from Humen Park. .This luxury hotel is 8.9 mi (14.3 km) from Dongguan Exhibition Hall and 9.9 mi (15.9 km) from Lin Zexu Memorial Hall.

What's nearby

  • Wanda Plaza Dongguan - 19 min walk
  • Dongguan Houjie Hospital - 4 min drive
  • Guangdong Modern International Exhibition Center - 5 min drive
  • Humen Park - 12 min drive
  • The Opium War Museum - 12 min drive

Getting around

  • Humen Railway Station - 13 min drive
  • Baiyun International Airport (CAN) - 78 min drive

Restaurants

  • ‪Irenes Bar - ‬7 min walk
  • ‪雅园蒸品 - ‬4 min walk
  • ‪波尔多酒吧 - ‬5 min walk
  • ‪无敌脆皮鸡排 - ‬8 min walk
  • ‪圆点咖啡 - ‬6 min walk

About this property

Sheraton Dongguan Hotel

Luxury hotel with 3 restaurants connected to a shopping center in Dongguan
Sheraton Dongguan Hotel offers 278 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 37-cm LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Dongguan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 278 guestrooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Don't miss out on the many recreational opportunities, including an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Botanica, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Botanica - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Luigi - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.
Renzo - This bar serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 98 per person
  • 3 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Botanica
  • Luigi
  • Renzo

Things to do

  • Fitness centre
  • Lifeguards on-site
  • Outdoor pool
  • Spa services
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Coworking spaces

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height worktop and sink
  • Low-height plug sockets in bathroom
  • Portable bath seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 37-cm LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 208.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 98 per person
  • Rollaway bed fee: CNY 208.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Dongguan Sheraton
Dongguan Sheraton Hotel
Hotel Sheraton Dongguan
Sheraton Dongguan
Sheraton Dongguan Hotel
Sheraton Hotel Dongguan
Sheraton Dongguan Hotel Hotel
Sheraton Dongguan Hotel Dongguan
Sheraton Dongguan Hotel Hotel Dongguan

Sheraton Dongguan Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 199 reviews" "
Rating 8 - Good. 83 out of 199 reviews" "
Rating 6 - Okay. 23 out of 199 reviews" "
Rating 4 - Poor. 5 out of 199 reviews" "
Rating 2 - Terrible. 2 out of 199 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Donna

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desperately needs a refurb. Used to stay here regularly and was looking forward to going back. Very surprised Mariott Bonvoy allowed this hotel to get so run down. Some staff are trying to still give great service but generally they are not interested.
Stayed 2 nights in Sep 2024

8/10 Good

F

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FARAD
The hotel is very good in a very convenient location. The staff were very helpful. On my arrival the receptionist girl Cindy was very helpful. Breakfast was very good. Cleaning of the rooms need to be improved
Stayed 6 nights in Jul 2024

8/10 Good

FAVOUR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good
Stayed 3 nights in Jun 2024

10/10 Excellent

Mohamed

Stayed 3 nights in May 2024

6/10 Okay

Dan Dan

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Location
Stayed 1 night in May 2024

8/10 Good

F

Business traveller
Liked: Staff & service, room comfort
very helpful staff especially a nice girl Cindy at reception
Stayed 9 nights in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly 28th executive floor reception and very nice doorman. They provide a good suggestion for me to visit around.
Stayed 1 night in Mar 2024

8/10 Good

Qi Yi

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023

10/10 Excellent

Anton

Stayed 5 nights in Apr 2023

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Nov 2019

8/10 Good

Matja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business stay in Dongguan
I've stayed in this hotel many times for business over the years. The design and the interiors are perhaps a bit outdated already, but it's a very comfortable stay with great service, good food, spacious room and decent sport facilities. Also conveniently just a short walk away from the busy shopping streets.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again
The Sheraton is a great choice if you are visiting the Dongguan area in China. It has multiple restaurants to choose from my favorite is the Italian one. The staff is great, very accommodating for getting things like transportation or special requests.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is old but the service is excellent. The Italian restaurant has an Italian chef by the name of Andrea that has an outstanding menu
Stayed 1 night in Jul 2019

6/10 Okay

Kit Wan

Liked: Room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Carlos, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton DG
good stay
Stayed 15 nights in Mar 2019

8/10 Good

Chanit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

6/10 Okay

Connie

Liked: Cleanliness, property conditions & facilities, room comfort
Incorrect Information in Hotels.com
I booked with Hotels.com for a room with 2 double beds + Sofa Bed + Breakfast for 3 people. However when I checked in and I was told that this room type next existed, the information in Hotels.com is not correct, and finally I have no choice but pay extra charge for extra bed and 1 more breakfast. I was really disappointed with the hotel booking this time, would Hotels.com please review and update the room type correctly to avoid other customer to suffer the same.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure staying here when I am in Houjie. Nice and accommodating staff, great breakfast,awesome gym and swimming pool and comfortable rooms.
Stayed 1 night in Oct 2018

6/10 Okay

davidc, london

Disliked: Property conditions & facilities
5 star price, 3 star hotel, not worth the money, it used to be good but no longer
Stayed 2 nights in Oct 2018