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I arrived a day early due to my own mixup with travel dates from the UK. Staff at reception were super friendly and helpful the hotel was full I’m not sure how but they managed to accommodate me after a few internal conversations. All the staff were so helpful as my Portuguese is minimal. Europe should take a lesson off crayon customer service

Special hotel in a special location with special people. Highly recommend.

Excepcional hotel! Too notch facilities, location and staff. Very well impressed. One comment. There is a dish in menu “Ancho defumado” that definitely needs to be taken out of their great menu. This one, although meat is of good quality, lacks taste, harmonization so not satisfied at all. I voiced this to hotel staff and really hope they take out of the menu. I do want and will be back the hotel that is 5 star. My feedback is indeed as an opportunity for improvement

Hotel esta abandonado, cama desconfortavel, ar condicionado nao funciona, roupa de cama tinha marcas de maquiagem, tive que ir no shopping comprar fronha de travesseiro e toalhas, chuveiro ruim, cafe da manha e pessimo pior que ja vi, de pao dormido, frutas passadas, com suco de pozinho (nao e natural) e nao tinha agua nem suco um dia... Duas coisas boas eh a localizacao pe na areia e o bar da piscina(que estava bem suja)!!!

loved the staff

A localizacao é otima, O por do sol é incrivel da parte da piscina, os funcionarios sao bem educados. O quarto era bem aconchegante, mas o colchao era bem ruin e tbm a limpeza precisa melhorar, a roupa de cama parecia estar suja, mas fora isso tudo estava bom. Eu recomendaria pra outras pessoas!