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AC Hotel by Marriott Guatemala City

4.0 star property

Photo gallery for AC Hotel by Marriott Guatemala City

Exterior
46-inch flat-screen TV with cable channels, TV
Reception
In-room safe, desk, blackout curtains, soundproofing
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
  • Gym

Explore the area

Map
11 Avenida 35-02, Paseo Cayala Zona 16, Guatemala City, 01016
  • Paseo Cayala
    ‪1 min walk‬
  • U.S. Embassy in Guatemala
    ‪9 min drive‬
  • Oakland Mall
    ‪11 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, Balcony

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony

Deluxe Room, 2 Double Beds, Balcony

Deluxe Room, 2 Double Beds, Balcony

  • 37.6 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Non Smoking

  • 26.91 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 37.8 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Wyndham Garden Guatemala City

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1329)
The price is AU$179
for 1 room
includes taxes & fees
1 May - 2 May
Wyndham Garden Guatemala City

About the area

Guatemala City

With a stay at AC Hotel by Marriott Guatemala City, you'll be centrally located in Guatemala City, a 1-minute drive from Paseo Cayala and 9 minutes from U.S. Embassy in Guatemala. .This hotel is 6.4 mi (10.3 km) from La Aurora Zoo and 0.7 mi (1 km) from Universidad del Valle de Guatemala.

What's nearby

  • Paseo Cayala - 1 min walk - 0.0 km
  • Embassy of Mexico in Guatemala - 9 min drive - 7.0 km
  • U.S. Embassy in Guatemala - 9 min drive - 7.4 km
  • Oakland Mall - 11 min drive - 8.7 km
  • La Aurora Zoo - 12 min drive - 10.4 km

Getting around

  • La Aurora Intl. Airport (GUA) - 30 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Casa Escobar - ‬1 min walk
  • ‪Tre Fratelli - ‬3 min walk
  • ‪Café Barista - ‬1 min walk
  • ‪Frisco Grill - ‬3 min walk

About this property

AC Hotel by Marriott Guatemala City

Hotel with free parking, steps from Paseo Cayala
AC Hotel by Marriott Guatemala City offers 114 accommodations with laptop-compatible safes and complimentary bottled water. 46-inch flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 114 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless internet access, shopping on site, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Guatemala City? This hotel has 2659 square feet (247 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
AC Hotel by Marriott Guatemala City has a restaurant serving breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AC Lounge

Things to do

  • Gym
  • Library
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,659 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for USD 30 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children
  • Pet fee: USD 50 per accommodation, per night
  • Crib (infant bed) fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

AC Hotel Marriott Guatemala City
AC Marriott Guatemala City
Ac By Marriott Guatemala City
AC Hotel by Marriott Guatemala City Hotel
AC Hotel by Marriott Guatemala City Guatemala City
AC Hotel by Marriott Guatemala City Hotel Guatemala City

AC Hotel by Marriott Guatemala City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 944 reviews
Rating 8 - Good. 183 out of 944 reviews
Rating 6 - Okay. 92 out of 944 reviews
Rating 4 - Poor. 60 out of 944 reviews
Rating 2 - Terrible. 45 out of 944 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aryeh

Stayed 1 night in Dec 2024

10/10 Excellent

Filomena, Orange

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, easy access, love the view and breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the area beautiful scenery
Stayed 1 night in Nov 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides it having the most amazing view in Cayala, the rooms are great, nice comfy beds, super friendly and helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Giulliana

Stayed 1 night in Dec 2024

10/10 Excellent

FERNANDO, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option for families

New building, great location, very clean and convenient.
Stayed 2 nights in Dec 2024

2/10 Terrible

Hugo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no presence of management. When I needed assistance, there was no magenta for 2 days? Not acceptable! Bartenders kept serving their regulars and would skip me constantly. Never coming back here.
Stayed 2 nights in Dec 2024

8/10 Good

Taeho, San Pedro Sula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to improve the restaurant
Stayed 5 nights in Dec 2024

10/10 Excellent

Oscar, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
I love the fact that it's right right at Paseo Cayala, and once you park you don't have to leave the premises to have a great time, all the restaurants and bars are around walkable area, and the staff at AC Marriott are always pleasant and accommodating
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad thing is that they don't have a pool. Other than that, this pleace is great
Stayed 1 night in Dec 2024

10/10 Excellent

Glenda Arley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

darwin

Stayed 2 nights in Nov 2024

10/10 Excellent

Jose Tomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mercedes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the moment (Dec 2024) there’s construction going on in the building next door. That caused noise. For $250 the room was a bit tight in space and our view from the window was a brick wall of a building next door. Got a room here only because of the surrounding shops and restaurants. Also a safe area (zone 16) to be in compared to the rest of Guatemala City.
Stayed 1 night in Dec 2024

10/10 Excellent

Bylin

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

darwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

4/10 Poor

Ramón

Stayed 1 night in Oct 2024

2/10 Terrible

Glenda

Disliked: Staff & service, property conditions & facilities, room comfort
We are not happy with customer service the room was very small price was high for the service we get never going back there again! Layout of the room is terrible I did not like anything on this hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Monica, Fort Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 1 night in Nov 2024

6/10 Okay

Nelida

Business traveller
Disliked: Staff & service
employees are not so friendly, even thought a person is waiting for a check in, they should be nice enough to offer water for a least to say, or kindly offer a way for someone not too feel less important.
Stayed 1 night in Oct 2024