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Barceló Guatemala City

4.5 star property

Photo gallery for Barceló Guatemala City

Lobby
Restaurant
Restaurant
Outdoor pool, pool loungers
Executive Room (Superior) | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • La Aurora Zoo
    ‪11 min walk‬
  • U.S. Embassy in Guatemala
    ‪16 min walk‬
  • Oakland Mall
    ‪19 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room, Terrace

Superior Room, Terrace

Superior Room, Terrace

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room (Superior)

Executive Room (Superior)

Executive Room (Superior)

  • 34.5 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Premium Level)

Superior Room (Premium Level)

Superior Room (Premium Level)

  • 34.5 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Duplex Premium Level

Suite Duplex Premium Level

Suite Duplex Premium Level

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Wyndham Garden Guatemala City

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1357)
The price is AU$280
for 1 room
includes taxes & fees
7 May - 8 May
Wyndham Garden Guatemala City

About the area

Guatemala City

Located in Guatemala City (Zona 9), Barceló Guatemala City is within a 5-minute drive of Natural History Museum and Oakland Mall. .This luxury hotel is 2.1 mi (3.4 km) from Children's Museum and 2.4 mi (3.8 km) from Teatro Nacional.

What's nearby

  • La Aurora Zoo - 11 min walk - 0.9 km
  • U.S. Embassy in Guatemala - 16 min walk - 1.4 km
  • Embassy of Mexico in Guatemala - 18 min walk - 1.5 km
  • Oakland Mall - 19 min walk - 1.6 km
  • Paseo Cayala - 8 min drive - 7.6 km

Getting around

  • La Aurora Intl. Airport (GUA) - 12 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Strikers Sport Bar - ‬3 min walk
  • ‪El Cafetal - ‬6 min walk

About this property

Barceló Guatemala City

Luxury hotel with 3 restaurants and a full-service spa
Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.
Stay in one of 397 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 24 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Barceló Guatemala City has 3 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4 AM to 11 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (155 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Barceló Guatemala City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2009 out of 2805 reviews
Rating 8 - Good. 452 out of 2805 reviews
Rating 6 - Okay. 162 out of 2805 reviews
Rating 4 - Poor. 79 out of 2805 reviews
Rating 2 - Terrible. 103 out of 2805 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peggy, kennewick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad to have a nice hotel close to the airport.
Stayed 1 night in Jan 2025

8/10 Good

David, Kingston

Travelled with family
Liked: Cleanliness, staff & service, amenities
The check in was much better than last.time. Staff were very pleasant. The bathrooms could be cleaned up better and especially the backtub
Stayed 2 nights in Jan 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 12 nights in Jan 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2025

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very friendly and helpful we felt very safe
Stayed 3 nights in Jan 2025

10/10 Excellent

Barry A

Stayed 1 night in Jan 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the facilty and not to mention the price!!!!
Stayed 1 night in Jan 2025

6/10 Okay

David, Lima

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in very slow - only 2 people working front desk. After a 25 minute wait a third person appeared once line became very long Saw same problem next day. Could not book airport shuttle - they said it was already fully booked. Had to pay for a taxi
Stayed 1 night in Jan 2025

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for your hospitality!
Stayed 2 nights in Jan 2025

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

4/10 Poor

Daniel

Disliked: Staff & service, property conditions & facilities, room comfort

Lipstick on a pig

This hotel is grossly overpriced for what it was worth. My room was above one of their convention spaces and for five straight hours everything in my room was shaking from the music downstairs. If you are going to charge such high prices, you should at a minimum warn people that they are not going to be able to sleep. We had dinner at one of the restaurants and what was supposed to be a relaxing dinner turned into a 3 hour journey. There was literally only one other table in the restaurant. The rooms and halls are outdated and worn out.
Stayed 1 night in Jan 2025

6/10 Okay

julio eduardo

Business traveller
tough check inn
Stayed 1 night in Jan 2025

10/10 Excellent

Barry A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In addition to being a pleasant, very presentable property, this is such a convenient option when traveling and coming from or going to the airport.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Fine as transit point

Just spent one night there in transit from Flores back to the US. Front desk was efficient and cordial; the room was ok, but the eltrical socket by the bed was loose, and the room service food (club sandwich) was mediocre -- the bread wasn't toasted. Fine for what it was.
Stayed 1 night in Jan 2025

10/10 Excellent

Walter Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, conditions and staff service
Stayed 3 nights in Jan 2025

6/10 Okay

Lori, Humboldt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very slow check in process. Stayed two different times and both times the key was not coded correctly and had to go back to front desk. Staff was very friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Frances

Stayed 1 night in Jan 2025

10/10 Excellent

Marina

Liked: Cleanliness
Live it
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very polite staff and clean
Stayed 10 nights in Jan 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nichole

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph, Franconia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

David, Kingston

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have stayed at this hotel numerous times. Its a geeat hotel for the price. Great breakfast. The checkin was brutal. Extremely slow. About 8 people ahead of me and took 40 minutes and the line got longer.
Stayed 1 night in Jan 2025

10/10 Excellent

Clara L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed very much
Stayed 6 nights in Jan 2025

8/10 Good

Evelin, San Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the beginning to the end
Stayed 1 night in Jan 2025