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Best Western Plus Hotel Stofella

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Hotel Stofella

Lobby
Standard Room, Multiple Beds, Smoking
Exterior
Lobby
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Room service
  • Gym
  • Air conditioning

Explore the area

Map
2 Avenida 12-28 Zona 10, Guatemala City, Guatemala, 1010
  • Avenida La Reforma
    2 min walk
  • Tgi Friday's Avia
    1 min walk
  • Hedman Alas Bus Station
    6 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    14 min drive

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Bathtub

Standard Room, 1 Double Bed, Non Smoking, Bathtub

Standard Room, 1 Double Bed, Non Smoking, Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Smoking

  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the area

Guatemala City

With a stay at Best Western Plus Hotel Stofella in Guatemala City (Zona 10), you'll be a 4-minute drive from La Aurora Zoo and 7 minutes from Paseo Cayala. .This hotel is 0.1 mi (0.1 km) from Avia Mall and 0.2 mi (0.2 km) from The Village Shopping Center.

What's nearby

  • Embassy of Mexico in Guatemala - 8 min walk
  • U.S. Embassy in Guatemala - 10 min walk
  • Oakland Mall - 13 min walk
  • La Aurora Zoo - 19 min walk
  • Paseo Cayala - 7 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪Tgi Friday's Avia - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Applebee's - ‬1 min walk

About this property

Best Western Plus Hotel Stofella

Guatemala City hotel in Zona 10 with free breakfast and a fitness center
Best Western Plus Hotel Stofella offers 100 air-conditioned accommodations with safes and hair dryers. 49-inch Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 100 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, a living plant wall, and tour/ticket assistance.
Enjoy Italian cuisine at Trattoria Veneciana, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast. An additional breakfast (subject to charges) is served daily.
Trattoria Veneciana - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GTQ 40 per night)

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Trattoria Veneciana

Things to do

  • Fitness centre
  • Golf

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 49-inch smart TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Free tea bags/instant coffee

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: GTQ 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Hotel Stofella Guatemala
Plus Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel
Best Western Plus Hotel Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel Guatemala City

Best Western Plus Hotel Stofella Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1005 reviews" "
Rating 8 - Good. 247 out of 1005 reviews" "
Rating 6 - Okay. 94 out of 1005 reviews" "
Rating 4 - Poor. 30 out of 1005 reviews" "
Rating 2 - Terrible. 46 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, great location, the price is really good. I will be back again. Recommended.
Stayed 1 night in Sep 2024

10/10 Excellent

Pablo

Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Sep 2024

10/10 Excellent

Ingrid Edelmira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time we returned to this hotel and the staff was friendly and helpful. Breakfast was different every day and all was great. We are very happy with our stay and for sure will return the next time we travel to Guatemala
Stayed 14 nights in Aug 2024

10/10 Excellent

Baldomero

Travelled with family and small children
Muy limpio
Stayed 8 nights in Aug 2024

10/10 Excellent

Josue

Stayed 3 nights in Sep 2024

10/10 Excellent

Fernando

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was good a bit old bit good
Stayed 1 night in Sep 2024

10/10 Excellent

Johana

Stayed 3 nights in Aug 2024

4/10 Poor

ariel

Business traveller
Disliked: Staff & service, amenities
Stayed 4 nights in Sep 2024

4/10 Poor

Imilce

Disliked: Amenities, property conditions & facilities
Cuanso llegamos al hotel a las 11/30 pm nos indican que no teniamos habitacion por que habian sobrevendido el hotel
Stayed 3 nights in Aug 2024

8/10 Good

vinicio

Liked: Cleanliness, staff & service, property conditions & facilities
parking
Stayed 1 night in Aug 2024

10/10 Excellent

Josny, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Augusto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the service from the staff. I Did not like the bedroom (too small); and, there is not swimming pool on site.
Stayed 10 nights in Aug 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and close to shopping center
Stayed 1 night in Jun 2024

6/10 Okay

Enrique

Travelled with partner
Liked: Cleanliness, staff & service
We didn't like the smell of pillows , looks like was not washed or nor well dry enough , rest was good
Stayed 1 night in Aug 2024

8/10 Good

Clara, Dover

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast, convenient location.
Stayed 3 nights in Jul 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location was fantastic, service Fantastic, breakfast area amazing, easy walk to many places. I traveled with my children and had to get the biggest room which felt very outdated, even frames woith pictures of old ladies on them lol. Felt very crammed. 3 beds in one room is a plus, ohh and the smell was very overwhelming of old lady perfume too, they need something more sweet or fruity.
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy L

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I like
Stayed 1 night in Aug 2024

10/10 Excellent

Gang, DIAMOND BAR

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

CRISTIAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice, the place is comfy and near to a lot of restaurants
Stayed 3 nights in Aug 2024

10/10 Excellent

Glendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Aug 2024

2/10 Terrible

Tolentino

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Miles

Stayed 1 night in Aug 2024