See all properties
Save

Hotel Biltmore Guatemala

3.5 star property

Photo gallery for Hotel Biltmore Guatemala

Down duvets, in-room safe, desk, laptop workspace
Reception
Spa
Snack bar
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • Avenida La Reforma
    ‪1 min walk‬
  • Plaza Fontabella Shopping Center
    ‪8 min walk‬
  • Avenida Las Américas
    ‪10 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪13 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe, Garden View

Down duvets, in-room safe, desk, laptop workspace

King Deluxe, Garden View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Deluxe

Down duvets, in-room safe, desk, laptop workspace

Double Deluxe

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe

King Deluxe

King Deluxe

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Deluxe Garden View

Down duvets, in-room safe, desk, laptop workspace

Double Deluxe Garden View

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Room

Wyndham Garden Guatemala City

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1219)
The price is AU$201
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Wyndham Garden Guatemala City

About the area

Guatemala City

Located in Guatemala City (Zona 10), Hotel Biltmore Guatemala is within a 10-minute walk of Plaza Fontabella Shopping Center and El Obelisco. .This hotel is 1 mi (1.6 km) from Embassy of Canada and 1.2 mi (2 km) from Oakland Mall.

What's nearby

  • Plaza Fontabella Shopping Center - 8 min walk
  • U.S. Embassy in Guatemala - 14 min walk
  • Oakland Mall - 15 min walk
  • La Aurora Zoo - 16 min walk
  • Paseo Cayala - 7 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 13 min drive

Restaurants

  • ‪Tanoshii - ‬4 min walk
  • ‪El Cafetal - ‬2 min walk
  • ‪Gianni‘s - ‬3 min walk
  • ‪Bajo Fondo Funk Bar - ‬3 min walk
  • ‪Hooters - ‬3 min walk

About this property

Hotel Biltmore Guatemala

Hotel connected to the convention center in Zona 10 with free parking
Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 116 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and a communal living room.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 10 for adults and USD 10 for children
  • Room service available

Things to do

  • Access to nearby health club
  • Access to nearby outdoor pool
  • Shopping

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Hotel Biltmore Guatemala Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 665 out of 1003 reviews
Rating 8 - Good. 244 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Nov 2024

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was great the hotel it self was good the only complaint I have is the shower it leak water I told them and I was move to another room but it leak not as bed as the first one but it did but overall it was ok
Stayed 26 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the lobby the bathrooms need to have access for wheelchair
Stayed 2 nights in Nov 2024

10/10 Excellent

ROBERTO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good options for Business trips
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul, Santa Maria

Travelled with partner
Liked: Cleanliness, amenities
Large room, very nice finishes and bathroom and even have a little gym. Good room service.
Stayed 1 night in Nov 2024

2/10 Terrible

Beatriz

Travelled with family
Disliked: Staff & service
I booked this hotel and I accidentally booked the wrong date, I immediately called to rectify the mistake. They refused to accommodate the new date or give a refund. Poor customer service
Stayed 1 night in Nov 2024

8/10 Good

Ruth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relación calidad precio excelente. Muy limpio, personal amable.
Stayed 2 nights in Nov 2024

8/10 Good

Andre, Brookhaven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hay que mejorar el gimnasio o permitir acceso al de westin, ni que sea por un costo extra.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is lovely, and the staff has been very kind and helpful despite my lack of Spanish knowledge. I appreciate them all very much. I felt very safe and comfortable here.
Stayed 4 nights in Nov 2024

10/10 Excellent

Juan, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice at a reasonable price. Clean, safe and friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

LUIS

Stayed 2 nights in Nov 2024

10/10 Excellent

Monica, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been recently remodeled, very modern and the staff is vert helpful and corteous.
Stayed 1 night in Nov 2024

10/10 Excellent

kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located by airport. Its sister hotel next door has a multitude of amenities and an excellent restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

Mariandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está remodelado y muy agradable
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendado, después de remodelación excelente.
Stayed 3 nights in Oct 2024

10/10 Excellent

Luis

Stayed 1 night in Sep 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Deanna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Loved the rooms, very modern and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Freddy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

8/10 Good

marco

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Value for money
Good value x money way
Stayed 1 night in Oct 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
,,,
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guatemala, Always beautiful!
I like to stay at the Hotel Biltmore Guatemala. I like the rooms, the staff and their friendliness. I enjoy staying there because it is quiet, very convenient as it is close to shops, restaurants, airport and other points of interest.
Stayed 6 nights in Sep 2024

8/10 Good

Eliahou, Hallandale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024