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The property was very clean and well maintained. This is an great choice for a short stay. The hotel is not a good choice for a longer tourist stay because it is too far from the prime tourist attractions. The hotel restaurants were very expensive, but the atmosphere and staff at the restaurants were excellent.

Very quaint hotel. Lots of different passage ways. Receptionist was very helpful and carried our bags to the room for us. Room was large, large bed bathroom needs a little work, like new shower head. Overall i would recommend a overnight stay here.

The pillows are very bulky and uncomfortable. The hotel is pretty basic for the price charged. Needs a refresh. Overall it's fine for a quick stopover before flying out and staff is exceptionally nice and helpful.

Place was excellent; Ignacio was amazing, very helpful and professional. The apartment was very clean and amenities were great.

The staff is friendly, amazingly warm and Sebastián, the Concierge..out of the world. It is a pleasure to come back to Madero Hotel!

The apartments are in a convenient location, they are well maintained, and the people providing all of the services are extremely friendly and responsive. Before you arrive, you will receive messages with clear instructions from the management. (Whatsapp is the primary communication tool before and during your stay.) The address provided on hotels.com is that of the office, not of the apartment. Do not be alarmed about this. The apartments are near the office and, arguably, in a better location. If you want traditional hotel services, this is not the place for you. What you get here is privacy, space (much more than a hotel room at this price point), a kitchenette, a living room. The apartment was impeccably clean upon arrival. In our case, the living room contained a dining table and chairs, a couch, and a coffee table. There was a TV mounted on the wall (which we did not use). The bedroom contained a queen-size bed and another TV mounted on the wall. There was adequate storage space and a safe. The bathroom was on the small side with a small shower, bidet, toiled and sink. The only hitch was poor temperature control of the shower: the water went from cold to hot at unpredictable times. The people went above and beyond to provide a great experience. All in all, this is a place I would highly recommend.