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Hyatt Regency Gurgaon

5.0 star property

Photo gallery for Hyatt Regency Gurgaon

Lobby sitting area
Bar (on property)
2 outdoor pools
Lobby sitting area
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
New Delhi NCR, NH8, Sector 83, Gurugram, Delhi N.C.R, 122004
  • Tata Consultancy Services
    ‪9 min drive‬
  • Good Earth City Centre
    ‪14 min drive‬
  • Medanta
    ‪14 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪47 min drive‬

Room options

View all photos for Suite, 1 King Bed (Regency)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Regency)

  • 88 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Club Access)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Club Access)

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds (Club Access)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Club Access)

  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Gurgaon Udyog Vihar

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (529)
The price is AU$177
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hyatt Place Gurgaon Udyog Vihar

About the area

Gurugram

Located in Gurugram, Hyatt Regency Gurgaon is in the business district, within a 15-minute drive of Medanta and Leisure Valley. .This family-friendly hotel is 9.1 mi (14.7 km) from Sultanpur National Park and 9.9 mi (15.9 km) from Gurgaon Central Mall.

What's nearby

  • Tata Consultancy Services - 9 min drive
  • Medanta - 14 min drive
  • DLF Cyber City - 19 min drive
  • Golf Course Road - 19 min drive
  • Sultanpur National Park - 20 min drive

Getting around

  • Garhi Harsaru Junction Station - 13 min drive
  • Indira Gandhi International Airport (DEL) - 47 min drive

Restaurants

  • ‪Haldiram's - ‬7 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Kitchen District - ‬11 min walk
  • ‪Keventers - ‬5 min drive
  • ‪Biryani Blues - ‬19 min walk

About this property

Hyatt Regency Gurgaon

Luxury hotel with 2 outdoor pools and a full-service spa
Hyatt Regency Gurgaon offers 451 accommodations with minibars and laptop-compatible safes. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shvasa Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 451 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 60 kilometers.
Grab a bite to eat at Kitchen District, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Gurugram? This hotel has 40000 square feet (3716 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Kitchen District - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lounge - This café specializes in international cuisine and serves light fare only. Happy hour is offered. Open 24 hours. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 60 kilometres
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: INR 1200 for adults and INR 600 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Kitchen District
  • The Lounge

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Playground
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (40000 square feet of space)
  • Meeting rooms - 16

Outdoors

  • Garden
  • Outdoor furniture

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1200 for adults and INR 600 for children
  • Airport shuttle fee: INR 3800 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Gurgaon Hyatt
Gurgaon Hyatt Regency
Hyatt Gurgaon
Hyatt Regency Gurgaon
Hyatt Regency Hotel Gurgaon
Regency Gurgaon
Hyatt Regency Gurgaon Hotel Gurugram
Hyatt Regency Gurgaon Gurugram
Hyatt Regency Gurgaon Hotel
Hyatt Regency Gurgaon Gurugram
Hyatt Regency Gurgaon Hotel Gurugram

Hyatt Regency Gurgaon Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 233 out of 454 reviews
Rating 8 - Good. 147 out of 454 reviews
Rating 6 - Okay. 37 out of 454 reviews
Rating 4 - Poor. 18 out of 454 reviews
Rating 2 - Terrible. 19 out of 454 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Won’t go back
Nothing but issues from checking in to check out. Don’t go to their restaurants unless you want flies in your food. Aircon in our room wasn’t working, was really cold. Reception staff were friendly. The restaurant manager was rude.
Stayed 1 night in Oct 2024

8/10 Good

NANDISH

Stayed 1 night in Oct 2024

10/10 Excellent

Ravi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

nimer

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Stayed 3 nights in Jun 2024

6/10 Okay

Dikshit

Stayed 2 nights in May 2024

8/10 Good

Hemanth Kumar

Business traveller, Travelled with group
Liked: Amenities
Shower stand fell off
Stayed 1 night in Feb 2024

6/10 Okay

MFazal

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It seems to be an old property..
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended due to cleanliness standards!
Not a nice stay due to hygience condition and cleanliness of room.
Stayed 1 night in Jan 2024

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Top class hotel with a few flaws easily remedied
Great comfortable hotel. We were there for 6 nights mid January. We did arrive about 11 am and the hotel had our room ready. Not hotels fault I know but there was a thick fog/smog for the entire 6 days we were there. So consequently very cold outside. The public areas although very clean were quite cool in particular the Club lounge. In the lounge the drinks service was quite slow mostly. Although the light snacks on offer were very tasty and well presented the 2 hot offerings each night were just luke warm. Although too cold sit outside never mind swim the pool area was very shabby. The outside of the pool was covered in bird droppings and cracked uneven tiles. No information in rooms regarding hotel facilities. Be warned, if there is a wedding going on, which lasts 3 days don’t expect an early night. We were on the 12th floor overlooking the hotel entrance where there is a green area to host the weddings and we were kept awake till early hours on 2 of those nights. The staff at this hotel were all very polite, friendly and helpful. The breakfast was very good with plentiful options. The room was very comfortable as was the bed (like sleeping on a cloud). From here we did trips to the Taj Mahal and Jaipur which took about 3 1/2 to 4 hours to reach from here. Despite the negatives mentioned above it is a top class hotel and we would go back but would like them to address the few negatives above first.
Stayed 6 nights in Jan 2024

2/10 Terrible

Amit

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Dipti

Travelled with family
Liked: Staff & service, property conditions & facilities
Food and beverages team in Kitchen direct were very helpful indeed. Rahul Bhardwaj was on duty for most of our stay and his attention to details and customer focus is commendable well done, Rahul and thank you The team leader in the above section was also very customer focused and attentive. Thank you
Stayed 2 nights in Nov 2023

10/10 Excellent

Deeksha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Manpreet

Stayed 2 nights in Nov 2023

2/10 Terrible

Parineeta

Liked: Property conditions & facilities
Disliked: Staff & service
Unprofessional staff and front desk manager. Usually refrain from being specific and giving names, but need to mention about Diksha and the harrowing experience. The behavior was totally uncalled for. Arrived at the property after a long flight, did two rounds of walking between the room on the 9th floor and the front desk since the keys for room did not work! Requested Diksha to give spare keys for the 3rd time but still weren’t provided and a new room got allotted on the 14th floor. At the time of check out, went to the front desk to check and to clear all the dues and was told they were already done through expedia. After half an hour and on our way to the airport we get chasers and multiple calls that the dues weren’t paid. And it was simply an “error” from the front desk. When we requested them to get in touch after 10 days once we received the cc statement, we are still being harassed by multiple calls and really rude tone by Ms Diksha, who hence forth I requested not want to engage with! It is not always the guests who create a ruckus and throw tantrums. The hotel staff has to respectful and empathetic towards the guests. The first rule of hospitality industry is to be able to create an experience, be generous and friendly toward the guests.But no apologies or regret was shown at the time of checking in, when we had to run back and forth between the rooms n front desk.A regular guest at the Delhi Hyatt regency but what ill behaved staff at your Gurgaon property.

4/10 Poor

Chetna Jadon

Stayed 2 nights in Oct 2023

4/10 Poor

MOHIT

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Ordered food for in room dining and all we got were hung up calls. The manager did take the food on tab but after 2.5 hrs. Never expected this out of Hyatt property.
Stayed 1 night in Oct 2023

4/10 Poor

ishani

Travelled with group
Disliked: Staff & service
Room service was very slow… many basic amenities were not there in the room itself …. AC was not working well … breakfast buffet was below average .. food cold dry …most of them at least … staff was polite but overall experience it does not do justice to Hyatt hotel chain brand name.
Stayed 1 night in Oct 2023

4/10 Poor

Anup

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very average
Stayed 2 nights in Sep 2023

10/10 Excellent

Arnab Kumar

Stayed 2 nights in Sep 2023

10/10 Excellent

Sailesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot go wrong
Amazing hotel. Lovely staff. Excellent food. Will definitely go back when back in Delhi.
Stayed 1 night in Sep 2023

8/10 Good

baldev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD STAY WITH FAMILY
Not good food this time.
Stayed 1 night in Sep 2023

10/10 Excellent

Sanjeev

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023