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The Palms - Town & Country Club

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palms - Town & Country Club

Garden
Pool
Interior detail
Exterior
Pub

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
B Block, Sushant Lok, Phase I, Gurugram, Delhi N.C.R, 122001
  • Max Hospital
    6 min walk
  • Fortis Memorial Research Institute
    7 min walk
  • Golf Course Road
    2 min drive
  • Delhi (DEL-Indira Gandhi Intl.)
    31 min drive

Room options

View all photos for Luxury Room

View from room

Luxury Room

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Palms One

Minibar, in-room safe, desk, soundproofing

Palms One

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, soundproofing

Executive Suite

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room

View from room

Premier Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Minibar, in-room safe, desk, soundproofing

Luxury Suite

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Trident, Gurgaon

Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (344)
The price is AU$289
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Trident, Gurgaon

About the area

Gurugram

With a stay at The Palms - Town & Country Club in Gurugram (Sushant Lok), you'll be within a 15-minute drive of DLF Cyber City and Ambience Mall. .This luxury hotel is 9.4 mi (15.1 km) from Qutub Minar and 0.6 mi (0.9 km) from Fortis Memorial Research Institute.

What's nearby

  • Fortis Memorial Research Institute - 7 min walk
  • Gurgaon Central Mall - 4 min drive
  • Artemis Hospital Gurgaon - 5 min drive
  • Medanta - 7 min drive
  • DLF Cyber City - 9 min drive

Getting around

  • Sector 53-54 Station - 5 min drive
  • Millennium City Centre Station - 7 min walk
  • Indira Gandhi International Airport (DEL) - 31 min drive

Restaurants

  • ‪Paranthe Wala - ‬3 min walk
  • ‪Senses - ‬3 min walk
  • ‪99 The Bar - ‬3 min walk
  • ‪Fusion - ‬3 min walk
  • ‪The Great Kabab Factory - ‬2 min walk

About this property

The Palms - Town & Country Club

Luxury Gurugram hotel in Sushant Lok with 2 restaurants
The Palms - Town & Country Club offers 30 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. 42-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include outdoor tennis courts, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 30 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Partially open bathrooms with shower/tub combinations feature slippers and hair dryers.
Take advantage of recreational opportunities offered, including outdoor tennis courts, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Grab a bite at Senses, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Gurugram? This hotel has 18357 square feet (1706 square meters) of space consisting of conference space and 3 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Senses - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
Fusion - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Browns - The English Pub - This pub specializes in international cuisine. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Senses
  • Fusion
  • Browns - The English Pub

Things to do

  • 2 outdoor tennis courts
  • Billiards/pool table
  • Fitness centre
  • Racquetball/squash
  • Steam room
  • Swimming pool
  • Tennis

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (18357 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathroom (partially open)
  • Hairdryer (on request)
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LED TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property’s tennis academy are closed on Mondays, and the pool, squash court, and beauty salon are closed on Tuesdays.

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the hotel policy is that appropriate swimwear and swim caps must be worn in the swimming pool. Any other clothing, including pants, t-shirts, shoes, and long dresses, are not allowed.
This property does not provide rackets or shoes for tennis and squash courts. Guests are advised to bring their own court shoes and rackets.
Children under 12 years old are allowed in the pool until 7 PM and must be accompanied by an adult.

Property is also known as

Palms Town Country Club Gurgaon
Palms Town Country Club Hotel
Palms Town Country Club Hotel Gurgaon
Palms Town Country Club
Palms Town Country Club Hotel Gurugram
Palms Town Country Club Hotel
Palms Town Country Club Gurugram
The Palms Town Country Club
The Palms Town & Gurugram
The Palms - Town & Country Club Hotel
The Palms - Town & Country Club Gurugram
The Palms - Town & Country Club Hotel Gurugram

The Palms - Town & Country Club Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 46 out of 112 reviews" "
Rating 8 - Good. 38 out of 112 reviews" "
Rating 6 - Okay. 14 out of 112 reviews" "
Rating 4 - Poor. 5 out of 112 reviews" "
Rating 2 - Terrible. 9 out of 112 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

JIWOON

Stayed 2 nights in Sep 2024

8/10 Good

JIWOON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ratan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay and good staff.
Stayed 2 nights in Jun 2024

8/10 Good

Vashisht, McLean

Liked: Cleanliness, amenities, property conditions & facilities
Grounds are beautiful. It's a resort and club but building is old . Good staff.
Stayed 1 night in Mar 2024

8/10 Good

Rajesh

Stayed 1 night in Jan 2024

8/10 Good

Dee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The palms
Stay was good and all the staff were friendly Has gardens and a really nice pool area with a nice salon available on site Great ambiance
Stayed 1 night in Oct 2023

10/10 Excellent

Mandip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Jalaj

Stayed 1 night in Sep 2023

2/10 Terrible

INDRANI

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff doesn’t help with luggage when you get out of car. They stare at you. They told me I had an incidental charge. I said I didn’t have any charges other than noodles I bought for a small amount. I gave them the money and they didn’t have change so they kept the change. Then they called me saying they forgot to charge tax. Kept harassing me every 30 mins to pay. I’m in a rush to catch my flight. Harassment for a few dollars. I showed proof I am waiting for the bank to approve payee. Don’t stay here.
Stayed 1 night in Sep 2023

2/10 Terrible

HASHEM, Riyadh

Business traveller
Disliked: Cleanliness, staff & service
Reception is not friendly and duty manager is not cooperative.
Stayed 1 night in Aug 2023

4/10 Poor

Rahul

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff and their hospitality is very poor. They don't even smile at you. Rude behaviour and looks like they just are doing their job in pressure. No valet parking, to swim, you need swimming cap, if you don't have they will ask you to pay 200rs per person for it. And don't know why photography is not allowed near swimming pool. Useless rules. And grass around the rooms are not well maintained.
Stayed 1 night in Jul 2023

4/10 Poor

Jayadev

Disliked: Staff & service, property conditions & facilities
Not up to the mark mainly staff
Stayed 2 nights in Jul 2023

6/10 Okay

Divya

Stayed 1 night in Oct 2022

8/10 Good

Raman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2023

10/10 Excellent

Rajeev

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory!
Stayed 1 night in Jan 2023

2/10 Terrible

Soni

10/10 Excellent

marilyn

Stayed 1 night in Nov 2022

4/10 Poor

Sankrant

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The rudest check-in experience and staff. First they refused to honor my Expedia booking and I had to pay separately (it was a pre-paid booking). Then I had a friend visiting and they refused to allow them to hang out in my room. Never seen service as bad.
Stayed 1 night in Sep 2022

2/10 Terrible

Anjani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Raju

Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay
Stayed 1 night in Mar 2022

8/10 Good

Savleen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful club … surrounded with lots of greenery… but Don’t expect outstanding hospitality from its staff.
Stayed 2 nights in Feb 2022

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good time !!
Great location, beautiful property with a tranditional feel.
Stayed 2 nights in Nov 2021

10/10 Excellent

Rohini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good location
The hotel was very well located, mostly friendly and accommodating staff. My only issue with the hotel is the STRONG synthetic smelling room freshners used in all the rooms which really gave me a massive headache. I had to check 4 rooms before I was forced to upgrade to a room with a balcony to open the doors and get fresh air in, i.e. I had to pay extra just to get normal air into my room. I highly recommend the Spa/salon and Kiran who gives the most wonderful massage. Food was good. Too many plastic flowers around for my personal liking but that can be ignored.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ambience
Stayed 1 night in Aug 2021