With a stay at The Palms - Town & Country Club in Gurugram (Sushant Lok), you'll be within a 10-minute drive of DLF Cyber City and Appu Ghar. .This luxury hotel is 15.3 mi (24.6 km) from Embassy Of United States and 17.4 mi (28 km) from Janakpuri District Centre.
What's nearby
Fortis Memorial Research Institute - 7 min walk - 0.7 km
Gurgaon Central Mall - 4 min drive - 3.4 km
Artemis Hospital Gurgaon - 5 min drive - 4.3 km
Medanta - 7 min drive - 5.0 km
DLF Cyber City - 9 min drive - 7.6 km
Getting around
Sector 53-54 Station - 5 min drive
Millennium City Centre Station - 7 min walk
Indira Gandhi International Airport (DEL) - 31 min drive
Restaurants
Paranthe Wala - 3 min walk
Senses - 3 min walk
99 The Bar - 3 min walk
Fusion - 3 min walk
The Great Kabab Factory - 2 min walk
About this property
The Palms - Town & Country Club
Luxury hotel with 2 restaurants and a fitness center
The Palms - Town & Country Club offers 30 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. 42-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and slippers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include outdoor tennis courts, a steam room, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 30 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Partially open bathrooms with shower/tub combinations feature slippers and hair dryers.
Take advantage of recreational opportunities offered, including outdoor tennis courts, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Grab a bite at Senses, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Gurugram? This hotel has 18357 square feet (1706 square meters) of space consisting of conference space and 3 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Senses - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
Fusion - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Browns - The English Pub - This pub specializes in international cuisine. Open daily.
24-hour room service is available.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Return airport shuttle (surcharge)
Free self parking on site
Food and drink
2 restaurants
A bar/lounge
Snack bar/deli
Restaurants on site
Browns - The English Pub
Fusion
Senses
Things to do
2 outdoor tennis courts
Billiards/pool table
Gym
Pool
Racquetball/squash
Steam room
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
18,357 square feet of conference space
3 meeting rooms
Outdoors
Garden
Spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Room amenities
Bathroom
Hair dryer (on request)
Partially-open bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
42-inch LED TV with satellite channels
Food and drink
24-hour room service
Electric kettle
Minibar
More
Air conditioning
Desk
Iron/ironing board
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 1:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s tennis academy are closed on Mondays, and the pool, squash court, and beauty salon are closed on Tuesdays.
Renovations and closures
The following facilities are closed on Monday:
Outdoor pool
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the hotel policy is that appropriate swimwear and swim caps must be worn in the swimming pool. Any other clothing, including pants, t-shirts, shoes, and long dresses, are not allowed.
This property does not provide rackets or shoes for tennis and squash courts. Guests are advised to bring their own court shoes and rackets.
Children under 12 years old are allowed in the pool until 7 PM and must be accompanied by an adult.
Property is also known as
Palms Town Country Club Gurgaon
Palms Town Country Club Hotel
Palms Town Country Club Hotel Gurgaon
Palms Town Country Club
Palms Town Country Club Hotel Gurugram
Palms Town Country Club Hotel
Palms Town Country Club Gurugram
The Palms Town Country Club
The Palms Town & Gurugram
The Palms - Town & Country Club Hotel
The Palms - Town & Country Club Gurugram
The Palms - Town & Country Club Hotel Gurugram
The Palms - Town & Country Club Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff doesn’t help with luggage when you get out of car. They stare at you. They told me I had an incidental charge. I said I didn’t have any charges other than noodles I bought for a small amount. I gave them the money and they didn’t have change so they kept the change. Then they called me saying they forgot to charge tax. Kept harassing me every 30 mins to pay. I’m in a rush to catch my flight. Harassment for a few dollars. I showed proof I am waiting for the bank to approve payee. Don’t stay here.
INDRANI
Stayed 1 night in Sep 2023
2/10 Terrible
HASHEM, Riyadh
Business traveller
18 Aug 2023
Disliked: Cleanliness, staff & service
Reception is not friendly and duty manager is not cooperative.
The staff and their hospitality is very poor. They don't even smile at you. Rude behaviour and looks like they just are doing their job in pressure. No valet parking, to swim, you need swimming cap, if you don't have they will ask you to pay 200rs per person for it. And don't know why photography is not allowed near swimming pool. Useless rules. And grass around the rooms are not well maintained.
The rudest check-in experience and staff.
First they refused to honor my Expedia booking and I had to pay separately (it was a pre-paid booking).
Then I had a friend visiting and they refused to allow them to hang out in my room.
Never seen service as bad.