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Best Western Premier Sapphire Halong

5.0 star property

Photo gallery for Best Western Premier Sapphire Halong

Exterior
Premium bedding, down duvets, minibar, desk
Lobby
Indoor pool, outdoor pool, pool loungers
Premium bedding, down duvets, minibar, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
S2 Building, Lot HH05, Ben Doan High Cla, Hong Gai Ward, Ha Long, Northern, 200000
  • Halong Bay Marina
    ‪12 min walk‬
  • Ha Long International Cruise Port
    ‪7 min drive‬
  • Dragon Park
    ‪7 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪60 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, Balcony, City View (Shower Only)

City view

Premier Room, 1 King Bed, Balcony, City View (Shower Only)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, Balcony, Bay View (Shower Only)

Premium bedding, down duvets, minibar, desk

Premier Room, 2 Single Beds, Balcony, Bay View (Shower Only)

  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Balcony, City View (Shower Only)

Premium bedding, down duvets, minibar, desk

Superior Room, 2 Single Beds, Balcony, City View (Shower Only)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, Multiple Beds, Balcony, City View

Premium bedding, down duvets, minibar, desk

Premier Suite, Multiple Beds, Balcony, City View

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 2 Single Beds, Balcony, Bay View (Shower Only)

Premium bedding, down duvets, minibar, desk

Superior Room, 2 Single Beds, Balcony, Bay View (Shower Only)

  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, Multiple Beds, Balcony, Bay View (Shower Only)

Premium bedding, down duvets, minibar, desk

Premier Suite, Multiple Beds, Balcony, Bay View (Shower Only)

  • Bay view
  • Sleeps 4
  • 2 King Beds

View all photos for Premier Room, 2 Single Beds, Balcony, City View (Shower Only)

Premium bedding, down duvets, minibar, desk

Premier Room, 2 Single Beds, Balcony, City View (Shower Only)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Balcony, Bay View (Shower Only)

Premium bedding, down duvets, minibar, desk

Premier Room, 1 King Bed, Balcony, Bay View (Shower Only)

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, City View (Shower Only)

Premium bedding, down duvets, minibar, desk

Superior Room, 1 King Bed, Balcony, City View (Shower Only)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Bay View (Shower Only)

Premium bedding, down duvets, minibar, desk

Superior Room, 1 King Bed, Balcony, Bay View (Shower Only)

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Panorama Bay View

Premium bedding, down duvets, minibar, desk

Premier Panorama Bay View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Balcony, Bay View (Shower Only)

Premium bedding, down duvets, minibar, desk

Junior Suite, Multiple Beds, Balcony, Bay View (Shower Only)

  • Bay view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite, Multiple Beds, Balcony, City View (Shower Only)

Premium bedding, down duvets, minibar, desk

Junior Suite, Multiple Beds, Balcony, City View (Shower Only)

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

Similar properties

Poolside bar

THE WATSON PREMIUM HALONG HOTEL

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, (133)
The price is AU$92
for 1 room
includes taxes & fees
15 Apr - 16 Apr
THE WATSON PREMIUM HALONG HOTEL

About the area

Ha Long

A stay at Best Western Premier Sapphire Halong places you in the heart of Ha Long, within a 15-minute walk of Halong Bay Marina and Poem Mountain. .This luxury hotel is 0.5 mi (0.8 km) from Long Tien Pagoda and 0.9 mi (1.4 km) from Nha Tho Hon Gai Temple.

What's nearby

  • Halong Bay Marina - 12 min walk - 1.0 km
  • Bai Chay Market - 6 min drive - 5.3 km
  • Ha Long International Cruise Port - 7 min drive - 6.0 km
  • Dragon Park - 7 min drive - 6.0 km
  • Bai Chay Beach - 14 min drive - 6.6 km

Getting around

  • Cai Lan Station - 13 min drive
  • Haiphong (HPH-Cat Bi) - 60 min drive

Restaurants

  • ‪Bánh Cuốn Gốc Bàng - ‬12 min walk
  • ‪Sữa Chua Cô Nghi - ‬4 min walk
  • ‪Dupin lounge and bar - ‬10 min walk
  • ‪Xôi Chả Mực - ‬8 min walk
  • ‪Quán Cơm Minh Hồng - ‬9 min walk

About this property

Best Western Premier Sapphire Halong

Luxury hotel with 2 restaurants connected to a shopping center in Ha Long
Best Western Premier Sapphire Halong offers 1008 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and minibars. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Ha Long hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.
Make yourself at home in one of the 1008 air-conditioned rooms featuring MP3 docking stations and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a steam room. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Best Western Premier Sapphire Halong has 2 restaurants on site.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: VND 350,000 for adults and VND 125,000 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Dining table
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from April 1 2025 to March 31 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 1 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately VND 350000 for adults and VND 125000 for children
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Best Premier Sapphire Halong
Best Western Premier Sapphire Halong Hotel
Best Western Premier Sapphire Halong Ha Long
Best Western Premier Sapphire Halong Hotel Ha Long

Best Western Premier Sapphire Halong Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 46 out of 68 reviews
Rating 8 - Good. 16 out of 68 reviews
Rating 6 - Okay. 4 out of 68 reviews
Rating 4 - Poor. 0 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very new with nice big indoor and outdoor pools. I got a panoramic, unobstructed view of the ocean from my room. The room is spacious and modern. The hotel staff was also very friendly. One minor thing is that the hot water didn’t work well. The water was hot for the first 2 minutes then it’s more like room temperature. Other than that, we enjoyed our stay.
Stayed 1 night in Dec 2024

6/10 Okay

Ahmet

Stayed 3 nights in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Clean hotel, good view of the bay
Great view of the harbour and boat fireworks at night but it can get a bit noisy when the boats come and go (loud music and karaoke), but it makes it exciting. A good location for local shops, bars and restaurants and only short taxi to the tourist area. It's also just 2km from the start off the Ha Long Bay marathon. Good selection of food for breakfast, all nationalities are catered for. The tables should be cleaned a bit quicker and the same applies when items are used up. Staff should top the items up quicker, rather than wait until asked. Bit of a nuisance was the attitude of the indoors pool man who was too lazy to get us clean towels and bring them to the outside pool that we was using (he would rather be on his mobile phone). It would be better if the hotel had clean towels stowed near the outside pool entrance area to save guests going and looking for them.
Stayed 6 nights in Nov 2024

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and staff, couldn’t do enough to help us & arranged our cruise around Halong Bay. However, hotel wasn’t in a great location for dining in the evening & we couldn’t find any veggie food in the area- not the hotel’s fault of course! (We ate in the hotel and it was lovely!)
Stayed 2 nights in Nov 2024

8/10 Good

PAK FAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience of this hotel is very good. Only the table arrangement in the hotel restaurant need some improvement to make sure a guest not losing his table after getting food in buffet
Stayed 3 nights in Nov 2024

10/10 Excellent

Nam, Falls Church

It was very nice because it was clean and well-maintained.
Stayed 1 night in Oct 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star customer service - Happy Australian
Service from the staff is what kept me extending my stay. Special thanks to everyone. Thanks too Ming for chatting to me. Room was spacious. Bathroom was big too. Room was cleaned daily. Herbal tea. Bottled water. Cold aircon. King size bed. Great bunch of expats in the hotel too. Nothing was too much for the staff. Transfers and cruise organised. Assistance for shops etc. I will return.
Stayed 3 nights in Oct 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice, friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Tu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Issac

Stayed 1 night in Jun 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were there about four nights after super typhoon Yagi devastated the area. Although very little was up and running around Halong Bay, the hotel was operating and we felt very fortunate to have a safe place with running water and electricity throughout our stay. I have the deepest admiration for all the staffs at the hotel for their resiliency and professionalism in the face of such chaos and destruction. A special thank to Pham Minh for always greeting us with a smile and for the informative conversation about the area. I once heard that you don’t know a person’s character until you see them operate under extreme adversity. From what I observed, they have it in spades!
Stayed 4 nights in Sep 2024

10/10 Excellent

Connor

Stayed 3 nights in Aug 2024

10/10 Excellent

Jong Seok

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It's located outside CBD, so its quiet but need the transportaion for visiting spots
Stayed 2 nights in Sep 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, big unit, amazing staff, amazing kids club, amazing breakfast, amazing pool…we loved everything, would go back anytime!
Stayed 3 nights in Aug 2024

10/10 Excellent

Dhruv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ramalingam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Nguyen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Spoke English well
Stayed 3 nights in Jul 2024

8/10 Good

edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
away from places
not near anything
Stayed 4 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Kristina

Travelled with family and small children
Liked: Amenities
We enjoyed our 8-day stay at the Best Western Sapphire. Upon checking in, we were surprised to be asked to pay an additional fee for our 8-year-old daughter who is considered an additional adult rather than a child. Our hotel suite was very nice, fairly new, and had a view of Sun World’s Sun Hills. When we checked in, it was extremely busy due to Vietnamese Labor Day and Reunification Day (lots of tourists being bussed in and out each day) but the last few days of our stay were very quiet and we often had the pool and Kids Club to ourselves. One of the staff, Ha, was extremely kind and welcoming. We appreciated her hospitality. We tried a breakfast and a dinner at the hotel restaurant but it was pretty expensive for the value (around $40 USD for a family of four) so we often would take a 25-minute walk or a 5-minute Grab to the nearby mall area to eat. Our family really enjoyed Sun World Ha Long which was a 10-minute Grab ride away. Note that the Dragon theme park and Typhoon water park were closed frequently due to weather and possibly low attendance.
Stayed 8 nights in Apr 2024