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Room type Options Nightly price Book
Deluxe Triple Room
Room with view
24 square metres
1 Queen Bed and 1 Large Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Deluxe Room, Non Smoking, Ocean View
Room with view
24 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Double or Twin Room, City View
Room with view
29 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite
Room with view
48 square metres
1 Double Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Superior Double or Twin Room, Non Smoking, City View
Room with view
24 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Double Room
Room with view
48 square metres
1 Double Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Hotel with free breakfast, a short walk to Halong Bay Marina

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Business centre
Laundry facilities

With a stay at City Bay Palace Hotel, you'll be centrally located in Ha Long, within a 5-minute walk of Halong Bay Marina and Long Tien Pagoda. This hotel is 0.4 mi (0.7 km) from Nha Tho Hon Gai Temple and 0.5 mi (0.8 km) from Poem Mountain.

Make yourself at home in one of the 58 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary breakfast is included.

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Total number of rooms - 58
  • Number of floors - 14
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Laundry facilities
  • Free breakfast
  • Safe-deposit box at front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Express check-in
  • Designated smoking areas
  • Airport transport
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2013
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Snack bar/deli
  • Free self parking
  • Number of bars/lounges - 1
  • Luggage storage
  • Terrace
  • Parking onsite
  • Banquet hall

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Vietnamese
  • Chinese (Mandarin)

Parking

Free self parking

Room Amenities

City Bay Palace Hotel offers 58 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Ha Long hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • In-room safe
  • Desk
  • Room service
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Hair dryer (on request)
  • Free WiFi
  • LCD TV
  • TV size 32
  • TV size (measurement) inch
  • Bathtub or shower
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1

Where to Eat

A complimentary breakfast is offered.

Onsite venue - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to do

  • Kayaking nearby
  • Boat tours nearby

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-in time ends at 10 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 210000.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cashless payment methods are available for all transactions. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.

No cots (infant beds) available

Children stay free

One child stays free

No front desk

Children stay free - maximum age 4

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Reservation is not required for facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Guests must provide health documentation

Guests must provide a negative COVID-19 test result

Negative COVID-19 test result must be of specific type(s): PCR

Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours

Minimum age for negative COVID-19 test result requirement: 1

Property does not offer on-site COVID-19 testing

Fees

Optional extras

  • Airport shuttle fee: VND 1700000 per vehicle (one way)
  • Rollaway bed fee: VND 210000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • City Bay Palace
  • City Bay Palace Halong
  • City Bay Palace Hotel
  • City Bay Palace Hotel Halong
  • City Bay Palace Hotel Ha Long
  • City Bay Palace Ha Long
  • City Bay Palace
  • Hotel City Bay Palace Hotel Ha Long
  • Ha Long City Bay Palace Hotel Hotel
  • Hotel City Bay Palace Hotel
  • City Bay Palace Hotel Hotel
  • City Bay Palace Hotel Ha Long
  • City Bay Palace Hotel Hotel Ha Long

We should mention

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

At check-in, guests must provide a negative PCR COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.

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