8/10 Good
Max
Travelled with partner
4 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities
Personally it’s hard to judge how this place would operate under normal conditions, but my partner and I travelled 3-4 weeks after the typhoon hit. It was evident that the place was too big for the guests staying there due to impacted tourism and found it to be very ghost town like.
The place appears to only offer 4 bedroom villas, which seem to be all the same size, with 3 storeys in each, which is far too big to stay in as a solo traveller or a couple, but would be perfect for groups of persons 4 .
The breakfast buffet is really nice and offers lots of variety, however, the options stay the same every day.
We stayed for 4 nights, and 2 of those nights we decided to eat at the restaurant (only 1 was open at the time), the service honestly wasn’t great. They were very slow to acknowledge that we were sat at a table with no menus (in which we had to ask for) and we continuously had to grab a waiter’s attention if we wanted something. There was one time where our waiter walked off on us in the middle of ordering our food with no explanation. Wasn’t expecting that kind of service from a 5* resort.
In and around the resort, they have constant music playing. However, the same 6 jazz songs are on repeat, played quite loudly, which became very annoying towards the back end of our stay.
Some staff members are either really helpful or really clueless and could be a little more friendly.
Overall, the place is really nice, but there is lots of room for improvement.
Max
Stayed 4 nights in Sep 2024
