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Hardwick Hall Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hardwick Hall Hotel

Front of property
Bar (on property)
Lobby sitting area
Bar (on property)
Premier Double Room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Sedgefield, Stockton-on-Tees, England, TS21 2EH
  • Hardwick Park
    1 min walk
  • Sedgefield Racecourse
    2 min drive
  • Wynyard Woodland Park
    9 min drive
  • Durham (MME-Teesside Intl.)
    30 min drive

Room options

View all photos for Executive Suite, 3 Bedrooms

In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Suite, 3 Bedrooms

  • 99 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Premier Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double or Twin Room

  • Sleeps 4
  • 1 King Bed

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About the area

Stockton-on-Tees

A stay at Hardwick Hall Hotel places you in the heart of Stockton-on-Tees, steps from Hardwick Park and a 2-minute drive from Sedgefield Racecourse. .This hotel is 10.3 mi (16.6 km) from Durham University and 3.9 mi (6.3 km) from Wynyard Woodland Park.

What's nearby

  • Hardwick Park - 1 min walk - 0.0 km
  • Sedgefield Racecourse - 2 min drive - 2.0 km
  • Durham Castle - 16 min drive - 17.2 km
  • Durham Cathedral - 17 min drive - 17.4 km
  • Durham University - 17 min drive - 16.7 km

Getting around

  • Heighington Station - 14 min drive
  • Durham (MME-Teesside Intl.) - 30 min drive

Restaurants

  • ‪Cross Keys Inn - ‬4 min drive
  • ‪Surtees Arms - ‬7 min drive
  • ‪The Pickled Parson of Sedgefield - ‬15 min walk
  • ‪Wheatsheaf - ‬7 min drive
  • ‪Sedgefield Fisheries - ‬18 min walk

About this property

Hardwick Hall Hotel

Hotel in Stockton-on-Tees with a 24-hour front desk and a restaurant
Hardwick Hall Hotel offers 51 accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Stockton-on-Tees hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Stay in one of 51 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, barbecue grills, and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, Rib-Room Steakhouse, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Rib-Room Steakhouse - This restaurant serves dinner only.
Hardwick Residents Bar - Onsite bar.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • English breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 12.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Rib-Room Steakhouse
  • Hardwick Residents Bar

Things to do

  • Golf

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12.50 per person
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

Best Western Plus Hardwick Hall
Best Western Plus Hardwick Hall Stockton-on-Tees
Hardwick Hall Hotel Hotel
Hardwick Hall Hotel Stockton-on-Tees
Hardwick Hall Hotel BW Premier Collection
Hardwick Hall Hotel Hotel Stockton-on-Tees

Hardwick Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 305 reviews" "
Rating 8 - Good. 92 out of 305 reviews" "
Rating 6 - Okay. 28 out of 305 reviews" "
Rating 4 - Poor. 9 out of 305 reviews" "
Rating 2 - Terrible. 6 out of 305 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

gary

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, amenities
Brilliant hotel with beautiful surroundings
Stayed 4 nights in Jul 2024

8/10 Good

jacqui

Stayed 1 night in Jul 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

david

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Andy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
My partner and I stayed for 1 night at Hardwick Hall Hotel as we were attending a wake at the hotel marquee after the funeral of my mother. We were assigned room 411, advertised by the hotel as a premier double room at a cost of £144 for the night. Unfortunately we found the room to be substandard and, had we been staying for longer, would have asked to have been moved to another room. The maintenance of the room was poor to say the least, spot lights fitted in the bed and bathroom platform floors were loose and protruding from their fittings posing both an electrical and injury hazard to guests, the toilet seat was loose and a very poor repair of the toilet roll holder had been attempted using an electrical crimp fitting and a screw jammed to hold it in place, the shower control unit was also loose on the wall of the shower cubicle and the bedroom window would not stay open. It was obvious that the bathroom window had not been cleaned for some time, and the design of the bathroom was also questionable as there was no door between the bedroom and bathroom and the wall between the bedroom/bathroom was a glass panel with a shear black muslin curtain covering it that provided no privacy at all for any guest using the bathroom or shower. We reported these issues to the receptionist at checkout and have also emailed our concerns to the hotel. The hotel is a lovely building in amazing grounds but is in need of major maintenance and/or upgrade.
Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Very comfortable and clean.
Stayed 1 night in Jun 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Erik

Travelled with partner
Liked: Cleanliness, staff & service
Large country hotel in a great setting. Furnishings and fittings looking tired but average for this kind of place. Excellent staff.
Stayed 2 nights in May 2024

4/10 Poor

Keith

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Jamie

Liked: Property conditions & facilities
I give a 3 star rating in the facility area as the beds and pillows fealt like I was sleeping on building site materials. The bed was solid like what I’d imagine sleeping on a concrete block would be like and the pillows were like sand bags. So uncomfortable I hardly slept but that aside I couldn’t fault the place otherwise
Stayed 1 night in May 2024

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great value
Lovely hotel in a great spot. Great value. Would definitely recommend it
Stayed 1 night in May 2024

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great get away
Very quick and friendly check in. Very large room and all expected ammenities. Although there are a few areas which are showing a need to update overall experience was excellent. Bar and staff friendly and would highly recommend the stay.
Stayed 1 night in Mar 2024

4/10 Poor

Teresa

Travelled with family
Disliked: Property conditions & facilities, room comfort
Room was very cold one wall was wet with damp
Stayed 1 night in Feb 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my two daughters and sisters and brother and everything was perfect. They go above and beyond and in such an affable way. To make things special my girls has a special dessert made to suit their imagination and it really made things special. Beds are livable in as they are so cosy and the bathroom was larger then most London apartments and whole decor really modern and classic at the same time. Views from our window over the lake was phenomenal. We will be back.
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joanne

Stayed 1 night in Dec 2023