Holiday Inn Express And Suites Hagerstown, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express And Suites Hagerstown, an IHG Hotel

Indoor pool
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Pet-friendly

Explore the area

Map
241 Railway Ln, Hagerstown, MD, 21740
  • Hagerstown Roundhouse Museum
    3 min drive
  • Fireside Restaurant & Lounge
    2 min walk
  • Washington County Transit Center
    6 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional)
    10 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Bath Shower Combination)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Bath Shower Combination)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Hagerstown

Located in Hagerstown, Holiday Inn Express And Suites Hagerstown, an IHG Hotel is within a 10-minute drive of Maryland Theater and Hagerstown Premium Outlets. .This hotel is 4.3 mi (7 km) from Hagerstown Suns Municipal Stadium and 5.7 mi (9.2 km) from Pennsylvania Dutch Market.

What's nearby

  • Hagerstown Roundhouse Museum - 3 min drive
  • Maryland Theater - 7 min drive
  • Hagerstown Premium Outlets - 7 min drive
  • Pennsylvania Dutch Market - 11 min drive
  • Hagerstown Speedway - 11 min drive

Getting around

  • Martinsburg Station - 25 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional) - 10 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Tilt Studio - ‬15 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Mission BBQ - ‬10 min walk

About this property

Holiday Inn Express And Suites Hagerstown, an IHG Hotel

Hotel with free breakfast, in the vicinity of Maryland Theater
Holiday Inn Express And Suites Hagerstown, an IHG Hotel offers 108 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This Hagerstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Business services

  • Business centre
  • A meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hagerstown
Holiday Inn Express Hotel Hagerstown

Holiday Inn Express And Suites Hagerstown, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 423 out of 849 reviews" "
Rating 8 - Good. 238 out of 849 reviews" "
Rating 6 - Okay. 98 out of 849 reviews" "
Rating 4 - Poor. 53 out of 849 reviews" "
Rating 2 - Terrible. 37 out of 849 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Perfect half way point to our GA destination.
Stayed 1 night in Sep 2024

2/10 Terrible

Donna, Atlanta

Stayed 13 nights in Aug 2024

10/10 Excellent

LISA, NEWARK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Last time staying there.
Pool was cloudy could not see bottom, hot tub was cold. Held my deposit for over a month before releasing it. Run away.
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, as always was helpful, knowledgeable and friendly
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and welcoming and the staff was friendly as well. Great and clean room. We also enjoyed the pool and hot tub.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
We were told that the hot tub was working and when we checked in it was out of order that was the main reason we booked our stay at your hotel was for the use of the hot tub .. very upset will not be returning to your hotel. This was the 3rd time at one of your hotels all 3 no working hot tub .
Stayed 1 night in Aug 2024

2/10 Terrible

Richard, Evergreen

Disliked: Cleanliness, amenities, property conditions & facilities
Not a nice place by any standard.
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Brian

Stayed 1 night in Jul 2024

4/10 Poor

peter, little rock

Disliked: Cleanliness, property conditions & facilities
Honestly the worst Holiday Inn express I have ever stayed at. At first I gave them an excuse because of construction going on..but even the breakfast area was nasty with employees just standing around doing nothing…WAY below most HI Express’s I have stayed at
Stayed 1 night in Jul 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Margot

Stayed 1 night in Jul 2024

10/10 Excellent

Beth, Avon Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Set in an area with lots of shopping and many other hotels. They are renovating to good effect, the rooms feel new. Breakfast definitely better than the typical average for these situations. Staff friendly. Would recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Margaret, Hopewell Jct

Stayed 1 night in Jul 2024

10/10 Excellent

Hillary

Stayed 1 night in Jul 2024

2/10 Terrible

Scott

Stayed 1 night in Jun 2024

4/10 Poor

john

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk clerk, Emily, was easily the most indifferent and dis-interested I have ever seen. We had reserved a handicapped accessible room and received confirmation of same. We didn't get the room we reserved. No apology, just an attempt to blame the reservation company.(Expedia) Furthermore, even though she saw my wife used a walker, she placed us in a room nearly as far from the lobby as possible. Also seemed more interested in having a cigarette break outside the front door than waiting on customers. The room was very good an spotless, the included breakfast was excellent, but you shouldn't let this woman anywhere near a customer.
Stayed 1 night in Jun 2024

10/10 Excellent

JACQUELINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Gentlemen at the front desk was very friendly and helpful. They are doing renovations but nothing that was in the way. Our room was very clean and comfortable. Honestly, one of the better hotels I have stayed in.
Stayed 1 night in Jun 2024

8/10 Good

Melvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints- 1 night stay
Good breakfast and coffee (very important to me!), pool was very nice as was the hot tub. Beds were comfy and everything was clean. My family of 6 was very happy in the Queen suite. The “convenience shop” was a little pricey but that’s typical for hotels
Stayed 1 night in Jun 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay with friendly staff and an amazing breakfast.
Stayed 1 night in Jun 2024