We didn't receive check in details through the app beofre check-in (which the host had sent) but I rang the host when we arrived as they were out and she responded pretty much immediately so it was no drama - and definitely in no way their fault. I think the app must have glitched. Other than that, everything was awesome. The location was perfect for us, close to everything we needed it to be and in a quiet street. The studio is a great size and has everything we needed. Short walk to the gorgeous Sunset Beach. If we are being super picky, the shower is on the small size and the shower head is too heavy for the shower so it meant I had to hand hold the shower which was a pain when washing my hair but the water pressure was great. The fridge was huge, lots of clothes hangers, a super comfy bed, good fan and AC, access to various apps on the TV and a useful kitchen area. Highly recommend and we would happily stay there again.