The Green Rich Hotel staff were very friendly, polite, and professional. A local college student who spoke English was on duty one of the evenings during my stay.
I had sent a piece of luggage by delivery service and it was waiting for me upon arrival. I was also welcomed with a ladies' amenity set which included a free facial mask.
I liked that there was a selection of tea bags and coffee in the lobby and that we could take 2, as well as any amenities that we needed (brush, cotton buds, razor, etc.).
The hotel also has a placard to allow guests to be environmentally conscious and opt not to have bed linens changed, or not to have the room cleaned at all. In case of the latter, fresh towels and a bath mat are left in a bag and hung on the doorknob.
The hotel is located quite close to JR Hamada Station. The lobby/dining room has large picture windows facing the street so the space is airy and bright. There is a computer for guests to use, as well as counter space with electrical outlets for people who wish to charge their mobile phones or computers.
There is a large shared bath, showers, and sauna on the ground floor, as well as coin laundry.
The only minor flaw is that the hotel only has one elevator. The nights I stayed, the hotel was full of school sports teams, so there was a bit of a wait to get up or down during busy times. The elevator was labeled with a warning about crowded conditions around check out time, so I was prepared to wait.