All-inclusive room rates at Grand Mercure Lake Hamana Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
The hotel offers a restaurant. Wireless Internet access is complimentary. In addition to hot springs, Grand Mercure Lake Hamana Resort & Spa features a seasonal outdoor pool and a children's pool. A train station pick-up service and a train station drop-off service are complimentary for guests. This business-friendly hotel also offers spa services, a vending machine, and an arcade/game room. Onsite self parking is complimentary.
Grand Mercure Lake Hamana Resort & Spa is a smoke-free property.
With a stay at Grand Mercure Lake Hamana Resort & Spa in Hamamatsu (Nishi Ward), you'll be a 1-minute drive from Lake Hamana and 8 minutes from Hamanako Garden Park. This hotel is 4.6 mi (7.4 km) from Hamamatsu Flower Park and 5.4 mi (8.7 km) from Hamanako Palpal Theme Park.
Make yourself at home in one of the 369 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including hot springs and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and shopping on site.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. At Grand Mercure Lake Hamana Resort & Spa, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
All-inclusive room rates at Grand Mercure Lake Hamana Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Grand Mercure Lake Hamana Resort & Spa offers 369 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Grand Mercure Lake Hamana Resort & Spa has a restaurant on site.
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Check-out time is 11 AM
Additional fees may apply to children for items such as extra bedding and meals.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted.
No rollaway/extra beds available
No cots (infant beds) available
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Car required
Debit cards not accepted
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The seasonal pool will be open from July to August.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
A car is required for transportation to and from this property.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.