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Room type Options Nightly price Book
Deluxe Double Room
28 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
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Other room types
Suite
54 square metres
3 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
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Superior Room
26.0 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
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Junior Suite
34 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Comfort Room
24.0 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Eco-certified Hamburg hotel in Hamburg-Mitte with a 24-hour business center

Popular property highlights

Free WiFi
Pets allowed
24-hour business centre
Laundry facilities
Smoke-free property

A stay at ARCOTEL Onyx Hamburg places you in the heart of Hamburg, within a 10-minute walk of Reeperbahn and St. Pauli Piers. This eco-certified hotel is 0.7 mi (1.2 km) from Fish Market and 1.2 mi (1.9 km) from Elbe Philharmonic Hall.

Make yourself at home in one of the 215 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Hamburg? This hotel has 592 square feet (55 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 215
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Smoke-free property
  • Express check-in
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2012
  • 24-hour business centre
  • Conference space size (feet) - 592
  • Conference space size (meters) - 55
  • Number of meeting rooms - 1
  • Snack bar/deli
  • Self parking (surcharge)
  • Computer station
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Water dispenser
  • Banquet hall
  • Eco-friendly cleaning products used
  • Garage
  • Off-street parking
  • Vegetarian breakfast available
  • Locally-owned & organised tours & activities
  • At least 80% of all lighting comes from LEDs
  • Vegetarian menu options available
  • Water-efficient showers only
  • Water-efficient toilets only

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

ARCOTEL Onyx Hamburg offers 215 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 76-cm flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Free newspaper
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Pillow menu
  • TV size 76
  • TV size (measurement) cm
  • Bathtub or shower
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • LED light bulbs
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:30 AM on weekdays.

Room service (during limited hours) is available.

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per night
  • Dogs only
  • 1 total pets
  • Pets cannot be left unattended
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Children stay free

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards

Staffed front desk

Smoke detector

Security system

Online Penalty Collection

Children stay free - maximum age 11

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are not provided with hand sanitiser

Social distancing measures are not in place

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

No gap period between guests' stays

Property confirms they are implementing guest safety measures

Contactless check-out is available

Comprehensive food waste policy

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • ARCOTEL Hamburg Onyx
  • ARCOTEL Onyx
  • ARCOTEL Onyx Hamburg
  • ARCOTEL Onyx Hotel
  • ARCOTEL Onyx Hotel Hamburg
  • Hamburg ARCOTEL Onyx
  • Hamburg Onyx
  • Onyx ARCOTEL
  • Onyx ARCOTEL Hamburg
  • Onyx Hamburg
  • ARCOTEL Onyx Hamburg Hotel
  • ARCOTEL Onyx Hamburg Hotel
  • ARCOTEL Onyx Hamburg Hamburg
  • ARCOTEL Onyx Hamburg Hotel Hamburg

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Contactless check-out is available.

Awards & Affiliations

  • Green Key (Gronne Nogle)
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