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Arthotel Ana Hafencity

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Indoor pool
Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing
Lobby lounge
Exterior
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast available
  • Parking included

Explore the area

Map
Billwerder Neuer Deich 2-4, Hamburg, HH, 20539
  • Hamburg City Hall
    ‪6 min drive‬
  • Miniatur Wunderland
    ‪6 min drive‬
  • Elbe Philharmonic Hall
    ‪7 min drive‬
  • Hamburg (HAM)
    ‪37 min drive‬

Room options

Comfort Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Family Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room (Plus)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Similar properties

Property entrance

INNSiDE by Meliá Hamburg Hafen

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (457)
The price is AU$246
for 1 room
includes taxes & fees
16 Apr - 17 Apr
INNSiDE by Meliá Hamburg Hafen

About the area

Hamburg

With a stay at Arthotel Ana Hafencity in Hamburg (Hamburg-Mitte), you'll be a 5-minute drive from Moenckebergstrasse and 5 minutes from Hamburger Kunsthalle. .This hotel is 2.6 mi (4.2 km) from Hamburg City Hall and 2.9 mi (4.6 km) from Miniatur Wunderland.

What's nearby

  • Moenckebergstrasse - 5 min drive - 3.5 km
  • Hamburg City Hall - 6 min drive - 4.3 km
  • Miniatur Wunderland - 6 min drive - 4.7 km
  • Hamburg Cruise Center - 7 min drive - 4.6 km
  • Elbe Philharmonic Hall - 7 min drive - 4.9 km

Getting around

  • Elbbrücken Station - 9 min walk
  • Rothenburgsort S-Bahn - 15 min walk
  • Hamburg Airport (HAM) - 37 min drive

Restaurants

  • ‪Maya Kaffeerösterei - ‬17 min walk
  • ‪Entenwerder1 - ‬14 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Restaurant Elbgarten - ‬3 min walk
  • ‪Veddeler Fischgaststätte - ‬18 min walk

About this property

Arthotel Ana Hafencity

Hotel with free parking, near Moenckebergstrasse
Arthotel Ana Hafencity offers 99 accommodations with laptop-compatible safes and blackout drapes/curtains. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Stay in one of 99 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include laptop-compatible safes and blackout drapes/curtains, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
At Arthotel Ana Hafencity, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Arthotel Ana Hafencity has a restaurant on site.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: EUR 10.90 per person
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 1:30 PM) and Monday - Sunday (2:30 PM - 10:30 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from September 6 2021 to December 31 2023 (dates subject to change).
The property is closed between March 22 and April 30.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.9 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bridge Inn Hotel
Bridge Inn Hotel Hamburg
Bridge Inn Hotel
Arthotel Ana Hafencity Hotel
Arthotel Ana Hafencity Hamburg
Arthotel Ana Hafencity Hotel Hamburg

Arthotel Ana Hafencity Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 124 out of 1000 reviews
Rating 8 - Good. 439 out of 1000 reviews
Rating 6 - Okay. 292 out of 1000 reviews
Rating 4 - Poor. 101 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 11 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Small room but just the right size for a traveler on a budget. Location was a bit removed from the town center, but okay if you're comfortable walking about 5 minutes to catch a bus.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
WiFi, poor connection in the room Convenient & safe location
Stayed 9 nights in Dec 2019

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and cheerful
It was ok , beds comfortable but no chairs to sit on and no kettle etc
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Contrary to others criticisms in reviews I found check-in very easy and efficient and flexible. My polite suggestion is - I asked receptionist at Holiday Inn to help me fing a swimming pool and she gave me the standard type reply - Try "Fitness First", But even from Ireland I know that company don't have pools-just gyms. That would have been v-helpful to me because its what ai am interested in. I think help us to plan our most want to see and do might be a really good idea? But receptionists were all professionally respectful.
Stayed 3 nights in Nov 2019

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Bridge Inn Hotel
It was a nice stay. Easy to go by bus to the centre of Hamburg and return at night. Not much noise.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were very helpful, and it was a budget room so we didn't expect luxury. However, the staff were totally unaware that the windows in the rooms opened fully, two floors up! We had to ask to be moved to a lower floor because the windows could not be locked. Very dangerous. Even the ground floor the windows were still quite high, and also opened fully. Initially we had a nice view, but ended up above the parking garage where people went to smoke, which was not so nice with a window open. The breakfast room was often crowded, and sometimes things ran out, but it was an OK breakfast if it is included in the room price.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Stayed 4 nights in Oct 2019

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money. Good transportation to main train station via bus. 10 minutes. Nice restaurants around. Great 👍
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
No water the room is small for kids and mother
Stayed 6 nights in Aug 2019

8/10 Good

Ventsislav

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Good value for money, the carpets in the corridors need deep cleaning or replacement.
Stayed 3 nights in Aug 2019

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, great value
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
I didn't like anything about the property. The room was very small bed very uncomfortable to sleep on.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced and clean. Ideal location for my needs
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
I got wonderful travel in Hamburg👍
Stayed 2 nights in Dec 2018

6/10 Okay

Ido

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I did not like anything.... to small rooms..toilet inside room is too small .
Stayed 3 nights in Dec 2018

6/10 Okay

Rob, Hamburg

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
nice enough room but the noise from the breakfast kitchen cleaning area next door was painful! check in at the holiday inn next door was bizarre, but the room fine
Stayed 2 nights in Nov 2018

8/10 Good

Inch, Busan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable Price
Breakfast was quite good. The only thing I felt uncomfortable was check-in site was a little bit far from the stay
Stayed 7 nights in Oct 2018

6/10 Okay

David, Nottingham

Liked: Cleanliness
Disliked: Room comfort
Good value no frills
Basic inexpensive hotel. Long way from U bahn. Staff, for some reason reluctant to book me in to underground car park. Really an extention to the Holiday Inn using the same reception. Possible to use Holiday Inn facilities but not possible to book them to your room.
Stayed 5 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 6 nights in Sep 2018

6/10 Okay

David, Nottingham UK

Liked: Cleanliness
Inexpensive hotel for Hamburg
Bridge Inn Hotel is a low cost annex to the Holiday Inn. Reception is at the Holiday Inn, and it is a quite long and confusing internal walk to the rooms. Layout of the rooms is quite unusual in that the toilet is one side of the room. while the shower is at the other side. Both have doors that lead directly into the room. Probably saves circulation space. Room is quite spartan, no desk or chairs but an adequate size. Clean and well looked after. Breakfast fine, typical German offering. There are no S Bahn or U Bahn stations nearby. S Bahn is about 20 mins walk.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2018