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Heikotel Hotel Windsor

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December 2024
January 2025

Photo gallery for Heikotel Hotel Windsor

Standard Double Room | Balcony
Front of property
Suite, Hot Tub | Living area
Reception
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Werner-Otto-Straße 10, Hamburg, HH, 22179
  • Stadtpark
    5 min drive
  • Planetarium Hamburg
    7 min drive
  • Sporthalle Hamburg
    8 min drive
  • Hamburg (HAM)
    11 min drive

Room options

View all photos for Premium Single Room

Minibar, in-room safe, individually decorated, individually furnished

Premium Single Room

  • 33 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Single Room, 1 Single Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Single Room, 1 Single Bed

  • 21 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

  • 23.1 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Minibar, in-room safe, individually decorated, individually furnished

Premium Double Room

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Hot Tub

Suite, Hot Tub

Suite, Hot Tub

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 13 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Hamburg

With a stay at Heikotel Hotel Windsor in Hamburg (Wandsbek), you'll be within a 15-minute drive of Hamburg City Hall and Miniatur Wunderland. .This hotel is 6 mi (9.7 km) from Elbe Philharmonic Hall and 6.3 mi (10.2 km) from Reeperbahn.

What's nearby

  • Stadtpark - 5 min drive - 3.9 km
  • University Medical Center Hamburg-Eppendorf - 11 min drive - 8.2 km
  • Hamburg City Hall - 11 min drive - 8.2 km
  • Miniatur Wunderland - 13 min drive - 9.5 km
  • Reeperbahn - 14 min drive - 10.3 km

Getting around

  • Barmbek Station - 4 min drive
  • Wandsbek-Gartenstadt U-Bahn - 11 min walk
  • Hamburg Airport (HAM) - 11 min drive

Restaurants

  • ‪Hollywood Canteen - ‬10 min walk
  • ‪Balat Imbiss - ‬12 min walk
  • ‪Karizma Kebap - ‬11 min walk
  • ‪Chopsticks Food - ‬15 min walk
  • ‪Christoffer's singin tapas - ‬11 min walk

About this property

Heikotel Hotel Windsor

Hamburg hotel in Wandsbek
Heikotel Hotel Windsor offers 22 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 80-cm LCD televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 22 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features a television in a common area and tour/ticket assistance.
Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 18.50 for adults and EUR 6.90 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 80-cm LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.50 for adults and EUR 6.90 for children
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Heikotel
Heikotel Hotel Windsor
Heikotel Hotel Windsor Hamburg
Heikotel Windsor
Heikotel Windsor Hamburg
Heikotel Hotel Windsor Hotel
Heikotel Hotel Windsor Hamburg
Heikotel Hotel Windsor Hotel Hamburg

Heikotel Hotel Windsor Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 48 reviews" "
Rating 8 - Good. 28 out of 48 reviews" "
Rating 6 - Okay. 7 out of 48 reviews" "
Rating 4 - Poor. 1 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Unhappy Stay
WiFi is only available to check emails or social media so I missed an important video video conference. There is no staff on site after late afternoon. The emergency number they give you goes to the closed reception area.
Stayed 1 night in Nov 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice comfortable hotel, first class service and friendly helpful staff. Would recommend to anyone visiting Hamburg.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein toller Aufenthalt.
Es war ein sehr schöner Aufenthalt im Heikotel Hotel Windsor. Schönes großes Zimmer mit tollem Bad. Auch ohne Frühstücksbuffet wegen Corona, waren wir begeistert. Bushaltestelle direkt vorm Haus und Parkplatz hinterm Haus. Der gesamte Aufenthalt lief ohne jeglichen Kontakt zum Personal, der Check in war mit einem Automaten ohne Komplikationen zu bewältigen. Vielen Dank.
Stayed 3 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Abends gegen 18 Uhr ein Check in über Nachtschalter,wo wir darauf hingewiesen wurden,dass wir das Frühstück noch hinzubuchen sollen (war eigentlich im Preis enthalten). Den WLAN Schlüssel soll man an der Rezeption erhalten. Die hatte ja nun schon geschlossen. Die Zimmer wurden außerdem so für die Internetseite fotografiert,dass es überhaupt nicht mit der Realität vereinbar ist. Im Allgemeinen waren wir nicht zufrieden. Vor allem nicht für knapp über 100€/Nacht.
Stayed 1 night in Nov 2019

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Roswitha

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
goed en rustig hotel
Stayed 3 nights in Oct 2019

8/10 Good

Kathrin

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Wenig Komfort, aber ansonsten top!
Das Hotel ist sauber, praktisch und ausreichend, wenn man nicht viel Komfort erwartet. Service super nett. Dass ein Late Check Out, der schon um 13 Uhr ist (bei anderen Hotels eher so 15 Uhr) 20 Euro Aufpreis kostet, finde ich zu viel. Die Hälfte wäre okay. Ansonsten alles gut!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ extrem geräumiges Zimmer - die Whirlpool-Funktion erschien mir etwas laut
Stayed 1 night in May 2019

8/10 Good

Jean-Luc

Liked: Cleanliness, property conditions & facilities, room comfort
Correct
Hotel simple sans prétention, rapport qualité/prix raisonnable.
Stayed 2 nights in May 2019

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal. Alles war wie gewünscht.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Soweit alles in Ordnung, allerdings trotz angebotenem kostenfreien WLAN eine deutliche Einschränkung: nur 1 GB Volumen. Beim Check In wurde mitgeteilt, dass deshalb keine datenintensiven Übertragungen wie Streaming erfolgen sollen. Der Erhalt weiteres Volumens ist anschließend wohl nicht mehr möglich. Wenn kostenfreies WLAN angeboten wird, verstehe ich darunter allerdings etwas anderes. Wir hätten geschäftlich mehr Datenvolumen benötigt.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis Leistung stimmt
Etwas außerhalb vom Zentrum, aber echt faire Preise auch zu Messezeiten. Preis Leistung stimmt, tolles Frühstück
Stayed 2 nights in Oct 2018

10/10 Excellent

Walburga, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleines sehr sauberes 3* Hotel
Das Hotel ist sehr verkehrsgünstig gelegen und bietet gute Parkmöglichkeiten. Bin mehrfach dort gewesen und kann das Hotel absolut empfehlen.
Stayed 3 nights in Aug 2018

8/10 Good

jana, 80807 München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hochzeitsfeier
Hochzeitsfeier der Schwester in Altona und Familientreffen,war alles top geplant
Stayed 2 nights in Aug 2018

8/10 Good

Christine

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2018

8/10 Good

Vladimír

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spokojenost,personál příjemný
cena snídaně by mohla být zahrnuta do ceny pokoje
Stayed 1 night in Jul 2018

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundlich, sauber, bequem!
Das Haus von aussen lässt wenig hoffen, aber einmal drin ist das gleich wieder vergessen. Das Personal war sehr freundlich, die Zimmer sauber u das Frühstück war reichlich u lecker. War ein problemloser Aufenthalt auch mit Hund! Danke.
Stayed 4 nights in Jun 2018

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
HH: Günstiges, kleines Zimmer mit Bus vor der Tür
Zimmereinrichtung neu, sogar mit Espresso Maschine, Einzelzimmer jedoch sehr klein. Solange das Fenster geschlossen ist, hört man kaum etwas vom Lärm der Schnellstraßen. Personal freundlich, Frühstück ok. Bus vor der Tür.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Last minute Überraschung
Eine Nacht mit sehr gutem Preis-Leistungsverhältnis. Im Frühstücksbereich freuten wir uns über verschiedene Raumabschnitte, einige waren von Familien mit Kindern belegt, andere mit Paaren, die es eher ruhig liebten. Zimmergröße war eher großzügig für dieses Preissegment.
Stayed 1 night in Mar 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimmer war gut. Personal war sehr freundlich. Gutes Frühstück
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir haben den Aufenthalt sehr angenehm empfunden; das Haus liegt in einer verkehrsarmen Strasse, günstiger Parkplatz, Nähe zu unseren Reisezielen, ausführliches Frühstück, geräumiges Zimmer. Nur von einer Klimaanlage war nicht viel zu spüren.
Stayed 1 night in Jun 2017