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Hotel Lumen am Hauptbahnhof

3.0 star property

Photo gallery for Hotel Lumen am Hauptbahnhof

Quadruple Room
Staircase
Daily buffet breakfast (EUR 14.90 per person)
Food court
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Steindamm 19, Hamburg, HH, 20099
  • Miniatur Wunderland
    ‪4 min drive‬
  • Elbe Philharmonic Hall
    ‪5 min drive‬
  • Hamburg Cruise Center
    ‪5 min drive‬
  • Hamburg (HAM)
    ‪34 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Living area

Twin Room, 2 Single Beds

  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 19 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property

Hotel Residence am Hauptbahnhof

  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service
3.4 out of 5, (824)
The price is AU$159
for 1 room
includes taxes & fees
7 May - 8 May
Hotel Residence am Hauptbahnhof

About the area

Hamburg

With a stay at Hotel Lumen am Hauptbahnhof, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. .This hotel is 2.6 mi (4.2 km) from Reeperbahn and 4.7 mi (7.6 km) from Hagenbeck Zoo.

What's nearby

  • Hamburg City Hall - 17 min walk - 1.4 km
  • Miniatur Wunderland - 4 min drive - 3.1 km
  • Elbe Philharmonic Hall - 5 min drive - 3.3 km
  • Hamburg Cruise Center - 5 min drive - 3.2 km
  • Reeperbahn - 6 min drive - 4.2 km

Getting around

  • South Central U-Bahn - 4 min walk
  • Hamburg Central Station - 5 min walk
  • Hamburg Airport (HAM) - 34 min drive

Restaurants

  • ‪Block House - ‬4 min walk
  • ‪Köz Ocakbaşı - Barbecue House - ‬1 min walk
  • ‪Ocakbasi Grill House - ‬1 min walk
  • ‪Saray Köz Restaurant - ‬2 min walk
  • ‪Back-Factory - ‬1 min walk

About this property

Hotel Lumen am Hauptbahnhof

Central hotel with a 24-hour front desk connected to the convention center in Hamburg
Hotel Lumen am Hauptbahnhof offers 38 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 38 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Farsi, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 14.90 per person

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Nearby parking fee: EUR 18 per night (1640 ft away)
  • In-room safe fee: EUR 3 per stay
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Lumen am Hauptbahnhof
Hotel Lumen am Hauptbahnhof Hamburg
Lumen am Hauptbahnhof
Lumen am Hauptbahnhof Hamburg
Lumen Am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel
Hotel Lumen am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel Hamburg

Hotel Lumen am Hauptbahnhof Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 130 out of 1000 reviews
Rating 8 - Good. 399 out of 1000 reviews
Rating 6 - Okay. 302 out of 1000 reviews
Rating 4 - Poor. 106 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Dermot

Travelled with family
Liked: Cleanliness

Underwhelming

This is a budget hotel, very central but in a poor neighbourhood with risky streets at night. Extra cost for breakfast is not worth it, use local cafes and restaurants instead
Stayed 2 nights in Jan 2025

10/10 Excellent

Noah

Stayed 1 night in Jan 2025

6/10 Okay

Polly C. N.

it was okay
Stayed 2 nights in Dec 2024

10/10 Excellent

helen

Stayed 2 nights in Dec 2024

8/10 Good

Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near the main train station
Stayed 2 nights in Nov 2024

2/10 Terrible

Frankie

Business traveller, Travelled with partner
Disliked: Amenities
It was extremely inconvenience. But we had to push a service button for door to open. There were stairs you had to go to 1st floor to get to the elevator no one was there to help you to take your suitcase to the 1st floor that is where the office was, there is a camera But they see there are 2 ladies coming up the stairs with suitcase. They did not bother to assist when we arrived to the office. Then I asked the gentleman to help me take suitcase towards the elevator their to internet. Tconchang 25 y
Stayed 2 nights in Oct 2024

6/10 Okay

Miroslav

.
Stayed 1 night in Oct 2024

10/10 Excellent

Nataliia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel for business travel. Very close to the main train station and subway.
Stayed 4 nights in Sep 2024

6/10 Okay

Mark

Liked: Staff & service
Very close to Hamburg Central Station, plenty of shops on the main street around the hotel. Not the most luxurious hotel, but exceptional value for money.
Stayed 1 night in Aug 2024

8/10 Good

Karim

Liked: Staff & service
.
Stayed 1 night in Sep 2024

2/10 Terrible

Graeme

Jerk owner
Stayed 2 nights in Jul 2024

8/10 Good

Derek, Barrow-in-Furness

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet room despite noisy activity outside and at reception. Breakfast extra but very good.
Stayed 1 night in Jun 2024

6/10 Okay

Tyler

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Really loud around the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good rate and very close to the main station, for a budget hotel this will suit most peoples needs
Stayed 1 night in Jul 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

Karin

Travelled with partner
Clean, efficient check in, quiet. Neighbourhood is questionable.
Stayed 1 night in Jun 2024

4/10 Poor

Ervis

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was noisy and not good sleeping
Stayed 3 nights in Jun 2024

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the worst hotel I've ever stayed at in Germany and I've stayed at a lot. Area is bad, entrance to hotel is intimidating and stairs inside are steep with lift only stopping between floors so stairs are mandatory
Stayed 3 nights in May 2024

4/10 Poor

Jens Erik

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The surroundings are poor but ideally if you are looking for prostitutes of any colour or nationality. Not for a family. Well, you want my to eview my re-view?? Yes the breakfast was good, but the whole area is the pits and does not give a good image of Hamburg
Stayed 1 night in May 2024

6/10 Okay

Pablo

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Thh hotel is in a great location of train station, and the St Georg quarter is great for eating and very diverse. But I feel that it being in the midst of the Turkish quarter of the city, some people may feel they are no longer in Germany. Despite it being quite safe, I heard a female police officerr telling two women to not walk around alone at night. that is something I would probably not recommend in any majjor city in the world, specially in the areas wwith a lot of businesses, closed at night, and daylight busy streets being eempty at night.
Stayed 1 night in May 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

4/10 Poor

Angel

Stayed 1 night in Apr 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 5 nights in Feb 2024

4/10 Poor

Sylvana

The picture of the hotel does not show reality of the area.one can hardly find the name.it is in a very comercial area with many people around. It does not look very safe in the evening. Inside the hotel is ok though no elevator in the first area. Double stairs before the reception. Staff are ok fir questions. Both speak some English and try to help. The rooms are very basic, no coffee machine or microwave. Room is clean daily if you wish. No Netflix Or Utube only one English Chanel for news all day Close to the U trains train stations and FlixBus . The city if you explore many beautiful places to see. People in general don’t offer help though some people speaks English.
Stayed 3 nights in Oct 2023

4/10 Poor

Mario

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023