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JUFA Hotel Hamburg HafenCity

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JUFA Hotel Hamburg HafenCity

Terrace/patio
View from property
Triple Room | Room amenity
Reception
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Versmannstrasse 12/14, Hamburg, 20457
  • Hamburg Cruise Center
    18 min walk
  • Mehr!-Theater am Großmarkt
    19 min walk
  • Hamburg Wholesale Market
    19 min walk
  • Hamburg (HAM)
    43 min drive

Room options

View all photos for Double Room

Minibar, in-room safe, desk, laptop workspace

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Room amenity

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

  • 22 sq m
  • Water view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • 20 sq m
  • Water view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite (3 Persons)

Junior Suite (3 Persons) | Terrace/patio

Junior Suite (3 Persons)

  • 22 sq m
  • Water view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Superior Triple Room

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room

  • 25 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

Similar properties

Exterior

Holiday Inn Hamburg - Hafencity, an IHG Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (680)
The price is AU$205
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Hamburg - Hafencity, an IHG Hotel

About the area

Hamburg

With a stay at JUFA Hotel Hamburg HafenCity, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg Cruise Center and Miniatur Wunderland. .This family-friendly hotel is 2.5 mi (4.1 km) from Reeperbahn and 1.3 mi (2.1 km) from Hamburg City Hall.

What's nearby

  • Hamburg Cruise Center - 18 min walk
  • Mehr!-Theater am Großmarkt - 19 min walk
  • Miniatur Wunderland - 19 min walk
  • Hamburg City Hall - 3 min drive
  • Elbe Philharmonic Hall - 3 min drive

Getting around

  • HafenCity Universität Station - 3 min walk
  • HafenCity Universität Hamburg Station - 4 min walk
  • Hamburg Airport (HAM) - 43 min drive

Restaurants

  • ‪Restaurant Hobenköök - ‬11 min walk
  • ‪Fleetschlösschen - ‬13 min walk
  • ‪Wildes Fräulein - ‬11 min walk
  • ‪Andronaco HafenContor - ‬12 min walk
  • ‪Hamburger Food Market - ‬4 min drive

About this property

JUFA Hotel Hamburg HafenCity

Family-friendly Hamburg hotel in Hamburg-Mitte with a 24-hour front desk
JUFA Hotel Hamburg HafenCity offers 220 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 220 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, an arcade/game room, and a banquet hall.
Enjoy a meal at Restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Restaurant - Onsite buffet restaurant.
Room service is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 19.50 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 21 for adults and EUR 12.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant

Things to do

  • Arcade/games room
  • Playground

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 4

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Hardwood flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 12.50 for children
  • Self parking fee: EUR 19.50 per day
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

JUFA Hamburg HafenCity
Jufa Hamburg Hafencity Hamburg
JUFA Hotel Hamburg HafenCity Hotel
JUFA Hotel Hamburg HafenCity Hamburg
JUFA Hotel Hamburg HafenCity Hotel Hamburg

JUFA Hotel Hamburg HafenCity Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 291 out of 681 reviews" "
Rating 8 - Good. 302 out of 681 reviews" "
Rating 6 - Okay. 66 out of 681 reviews" "
Rating 4 - Poor. 17 out of 681 reviews" "
Rating 2 - Terrible. 5 out of 681 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location! Friendly and professional staff. Close to transit and nearby a park.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

JACQUELINE, BACUP

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Phone in room didn’t work so had to go to reception to order room service (room service menu was placed in my room). I was told at reception that room service wasn’t available and I’d have to go to the buffet area instead. No restaurants around the hotel so no choice but to use the buffet.
Stayed 1 night in Jul 2024

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet style dining food all meals was not good for me, would lime other options for dinner
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked better dining possibilities around.
Stayed 1 night in Nov 2023

2/10 Terrible

PJ

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Family hotel and a little limited good for children
Stayed 1 night in Jul 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient place to stay in Hamburg
Stayed 1 night in Jun 2023

10/10 Excellent

dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train station and bus routes so close . Room very quiet . Nice location in Hagen city . Staff pleasant . Breakfast good
Stayed 3 nights in May 2023

10/10 Excellent

Henrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Functional and big room. Great Breakfast Bufet. Lobby Area is big but not very inviting to sit and relax.
Stayed 1 night in May 2022

10/10 Excellent

Jonathon

Stayed 2 nights in Sep 2021

10/10 Excellent

JP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in quiet area down at the waterfront. Easy to get to on the Underground, the stop ( universitat) is right at the hotel entrance. Rooms are very spacious and exceptionally clean and quiet. Toilet and shower room are separate which can be useful. Bar / restaurant area very relaxing and staff couldn’t be more friendly and helpful. Breakfast is served on the first floor and there is everything you could need and served till 11am. Loads of choice for kids as well. Very family friendly hotel with areas for kids, plates cups and cutlery at mealtimes too. Wouldn’t hesitate to stay here again.
Stayed 2 nights in Jan 2020

10/10 Excellent

Kate

Stayed 2 nights in Dec 2019

10/10 Excellent

Salah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamburg's top hotel choice
Ahoi and welcome to the most amazing experience you can expect from a 4-stars hotel. One of the best hotels I've stayed at by far. Hamburg is one of the most beautiful and attractive cities to visit in Germany and Jufa Hotel gave us that one extra bit of happiness to our trip. A clean, comfortable and friendly all around atmosphere that almost wants you to stay indoor all day. NB The breakfast is a must to complete your full Jufa Hotel experience.
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Late check-in is impossible and no refunding. Unhelpful team.
Stayed 1 night in Aug 2019

4/10 Poor

Cornelia

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not recommended.
Stayed 4 nights in Jun 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Good value for money, comfortable hotel with a lovely outdoor sitting area. Taxi into town is roughly €8-€10
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

glenn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel with adjacent metro link
New hotel in an area of Hafencity still being developed and so not offering many services or much atmosphere in the immediate surrounding area. Right beside a metro station, however, offering 10-15 minute link to the city centre. Built to a high standard with average size room and reasonably comfortable bed.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Although the hotel was big it didn’t feel like it. Loved the open space in the reception area although perhaps they could do something about cooking smells. Overall friendly and relaxed.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel but noisy environment
+ Large rooms, enough space for baggage etc. + Good breakfast + Clean room + Close to the U-Bahn + Child friendly - A lot of noise from the railway line and the constructions in the surrounding from 4 A.M. on - Only a small selection of expensive snacks in the evening
Stayed 2 nights in Feb 2019

8/10 Good

frazer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamburg weekender
Very central for Hamburg via the u bahn. Just need to sort the check in times.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight business stay
overnight stay. Friendly staff, comfortable room, good breakfast..
Stayed 1 night in Dec 2018

8/10 Good

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like any normal business hotel. Above average.
Good location, just next to a local u train station and street parking also available. Only issue was finding a elevator to go to the breakfast area in busy morning hours. Even finding stairs to go to first floor was a challenge. I recommend management to make sure door to stairs is unlocked during morning hours and put some sign boards so that everyone is not dependent on elevators.
Stayed 1 night in Dec 2018